Ohio Basement Authority sent a most professional service representative, Nathan, to my home today…read more Nathan quickly repaired a loose gutter installed in a pipe belonging to my system, and inspected the system in my house. Everything was A-okay! He showed me photos of everything he inspected. I had never seen the inside of the pump well before, very interesting! He answered all my questions My system and backup battery passed the test! It's such a value when you get what you need from a Service Representative!

We were contacted by a manager after leaving our review. They were apologetic and heard us out on…read moreour concerns. A follow-up was ultimately scheduled and we were promised this person would be more competent. Two area managers showed up and fit the bill. They did a thorough job with the benchmarking and took the time to answer questions, restoring the peace of mind we originally set out to purchase.

Waterproofed the house very good job. Nothing wrong with it. Employees were very nice. Did…read moreeverything that was asked in a reasonable price.

on Call Waterproofing was one of the 10 companies that I interviewed and immediately I knew I…read morewanted to hire them, but being a single female with not a lot of knowledge in this field I called my brother to let him know what all the estimates were and he said to me do not call anyone till you call on call Waterproofing They are top-notch company and I said that's exactly who I wanted to hire and let me tell you they did not disappoint. Frank has it down to a system. They keep you up-to-date when they will be there. They are prompt. They are orderly. They are so professional you never even know any type of construction was going on in your property because it was so meticulous. my neighbor even came over and said who was that company they were like soldiers everyperson had a roll and everyone knew what to do. It was so orderly and perfect. thank you so much. I am so thrilled to finally have a dry basement if you are looking to hire a contractor ,do not hesitate!!! call Frank!

Great company! Went above and beyond to make sure the job was done well and that the job was done…read moreright. They took extra care not to damage our yard and to put everything back as close as they could given all the work that needed done. Chris and his team were fantastic. Highly recommend!!

Just bought a house and Jake came out to quote me for an egress window in the basement. He caught a…read morestructural issue I wasn't aware of that. The sellers had covered with furniture when we did our inspection. He was able to give me a quote super quick and told me exactly what I needed to do to fix it. They're a little higher in price than some people, but they seemed very knowledgeable and thorough

We had some concerns about cracks in the basement walls and called on OSW for a warranty…read moreinspection. Ron was great and flagged 5 specific areas his team would come out to repair. Service was scheduled a few months later and they came out on Oct. 21st to do the work. I was surprised there wasn't an excavator, but the four man crew dug out the ground with hand shovels. Didn't matter much, they installed their barriers, topped with their tar compound and filled the holes back up. They showed me what was going on and explained the what/why as they went and left me very pleased. It's been less than a month, but haven't had an issue yet. So far, happy to report I don't expect that to change much either. We would absolutely recommend them to our neighbors, friends and family.

My review is make sure you ask more questions. I got my crawlspace encapsulated. We talked about…read morean added benefit is radon not getting in if there is any. Also, that it would prevent the mold stuff getting into my furnace in the crawlspace. But, I did not hear that they don't encapsulate the interior walls and more importantly that they leave the inside part of the floor uncovered. Common sense is that if the entire floor is not covered there can still be mold and radon. I'm just disappointed in the service and a supervisor did come out and that this is how they do it.

Got an appointment the next day. It was for the estimate, but he was able to fix it the same day.read more

From the owner: Reliable Basement and Drain, a proud veteran-owned company with an A+ rating from the BBB,…read morespecializes in expert plumbing, drain cleaning, and waterproofing services in Cleveland, OH. We are committed to delivering top-quality workmanship and exceptional customer service for every project, big or small. Our team understands that unexpected issues can be stressful, which is why we offer free estimates and financing!

Upfront & truthful about the project, no bull and did a great job resealing our driveway. Even had…read moresome great conversation about bowling which my mother loves.

From the owner: Expert Waterproofing & Construction Services You Can Trust…read more Looking for reliable, high-quality exterior and structural solutions? We specialize in: Waterproofing & Drainage – Protect your property from water damage with proven solutions. Excavation & Foundation Repairs – Safe, efficient digging and solid foundation restoration. Concrete & Masonry Work – Durable, professional finishes built to last. Asphalt Paving & Sealcoating – Smooth, long-lasting surfaces for driveways and parking lots. Tuckpointing – Restore the strength and beauty of your brickwork. With years of hands-on experience and a commitment to craftsmanship, we deliver long-term results and peace of mind. Whether it’s a small repair or a large-scale project, we're the team to call. Contact us today for a free estimate!

I recently bought a house that had a place for a sump pump but no pump. Ray Ward came over and…read moreevaluated the situation and coordinated with my radon mitigation team to get me set up properly. He also made me aware of a possible future issue with a yard drain and told me what I need to do in the future and gave me a quote on site. So professional, polite and an expert in his field. I highly recommend.

I have been having some drainage issues on a corner of my house. Ray came out on a Sunday morning…read moreto assess some water that I had in the basement. Him and his crew were able to come out that same Tuesday to run a new drainage line. He was even able to get it done while I was at work. Ray was very professional and reasonably priced. Thank you for your service Ray!