Our second experience with Thurgood Plumbing was great - just like our first! We made an after…read morehours call and was able to make an appointment for the next morning. Gusto showed up as promised and was friendly and efficient! Thank you!

We had a toilet overflow and leak into the floor below. Thurgood Plumbing & HVAC sent Kevin over…read moreright away. Not only did they identify the problem, they gave us recommendations for any potential future issues they noticed with our plumbing and HVAC systems. They also provided us with at 3 options to fix the original problem plus cost options to prevent the future problems from happening. Jim (the cost guru) had excellent customer service and was so willing to help in any way he could. Kevin (the inspector) was very knowledgeable and answered all of my random questions that came from being a first time homebuyer. This is now my favorite company to go through and I look forward to working with them in the future.

I found about a quarter-inch of water under my kitchen sink (medium leakage). I called Rare Breed,…read moregot the earliest appointment available for non-emergency. Colson & Nathan came at 8 Monday morning, diagnosed it & explained several options. I chose the best option. They went and got the parts and finished including cleanup and my credit card payment about 11 am. That is GREAT service and we are lucky to have such an excellent plumbing company in the Salt Lake Valley !!! Both Colson and Nathan are nice and have pleasant personalities, too. They are quick but careful! I got a garbage disposer with 10-year guarantee, which is great value.

I had asked Rare Breed to come out and assess my natural gas line this week, unfortunately, the…read moretechnician showed up two hours past the time stated. They had done an assessment accounting 2 possible options: replace the 2 pipes and elbow over 4 hrs or replace the entire pipe network. the technician was very nice and was willing to talk through everything. Ultimately, after getting the quotes, I could not go with them. I was well aware of the parts needed, and material costs however, when they showed me the quotes, there was a large disparity between what was shown on the screen initially for the 2 pipe fix and then five minutes later it was showing an additional zero on the end. I don't know if that was on purpose or not, but it threw up the red flag for me. In order to better assess, I had asked them to break out the material costs from the labor rates and overhead so that I could see an honest quote. The technician called the owner who immediately had dropped the price down which while that would seem reasonable automatically through another red flag due to having that much overhead built in. The owner, of course, pushed back, saying, nobody would ever provide an overhead rate, but I know better. They had discussed over the phone attempting to break out the material costs which he then gave me the total, but did not show it on the screen, however, I do take this as more honest than most companies would be. Ultimately there were enough red flags for me to wait and I'm glad I did because I was able to get Pitcher, plumbing out to do the work the next day and the entire job cost the exact same as the material cost quoted by rare breed. I will say I did receive another quote that was far more outrageous than what I received from rare breed, but it's still not acceptable. All this tells me in the end is that there is a large disparity between these plumbing companies, providing reasonable costs and honest rates is rare. But there are companies like pitcher plumbing that have been around for 40+ years and still provide reasonable costs and do a fantastic job. I feel bad for people that continue to be taken advantage of.

Casey saved the day!…read more It's been hot - in the 90s - and our AC just stopped blowing cold air. Cleaned out things as best as we could...no dice. Called on Thursday morning and were scheduled for Friday afternoon BUT Casey got done with another appointment early and asked if he could come now. Same day service...within a few hours of calling. 100% recommend!

To our recollection we have never posted a negative review, but our experience with Blue Best…read morewarrants one. We met with Blue Best late in 2024 to discuss our concern with air temps in our house, specifically temps in our living room and kitchen, which have high ceilings and southern exposure and become uncomfortably hot in summer. We were very clear about our concern, and the salesperson spent hours assessing our home and assured us his proposed system would solve the problem. We accepted the ~$14,000 bid to install a heat pump solution based on that assurance. By summer 2025, the living room and kitchen were still too hot on most sunny days. Despite many service visits and repeated adjustments (baffles, registers, fan speeds, etc.), the issue was never resolved. Blue Best ultimately stated the system was operating as designed and implied the problem was with our home, not their installation.  In our opinion, Blue Best is very good at selling a solution, but not so good at ensuring that solution meets what the customer needs. Two independent HVAC contractors opined: -Our ductwork is in good condition. -The thermostat, furnace, and compressor Blue Best installed were not properly matched. -Basic industry-standard load calculations (e.g., Manual J) were apparently not done, which would have shown the system was undersized for our home's layout, windows, and sun exposure. Blue Best has declined to remove the system or refund our payment, instead relying on fine print in the contract. We are now pursuing legal options. We have since spent ~$12,000 on a mini-split system from another contractor, which works as intended. Based on our experience, we cannot recommend Blue Best and would strongly advise others to look elsewhere.

Incredible company with speed and quality! They cleared a drain for us in record time! They were…read morepersonable and very knowledgeable! I highly recommend this company and will contact again for any plumbing needs!

I have used Wrights Plumbing and Rooter and there skilled plumbers multiple times. They have helped…read moreus right when we have needed them.

I had a leaky bath tub and kitchen sink and called S & B Plumbing for repairs. Jason came to my…read morehouse and fixed leaks both my tub and kitchen sink. S & B did it all for a reasonable price. I highly recommend these guys!

Tanner is incredible. Even after being insulted by his phone person Janea, he came to apologize…read morepersonally. Jason and Tanner are the best.

I chose Knighton Plumbing based on recommendations that they're honest, even though their prices…read moreare on the higher end--I'm happy to pay more to support a trustworthy business. I called Thursday morning with a mainline backup, meaning no showers, toilets, laundry, or dishwasher use. They couldn't come until Friday, which I accepted. Friday morning, I called for an ETA, only to learn they'd canceled my appointment entirely (no reschedule) to handle an emergency for a large client (Salt Lake Airport). They didn't offer evening Friday or Saturday service--just canceled. I ended up waiting until Monday for another plumber (from another company), adding three more days without any water use in the house. I understand prioritizing major clients, but abruptly dropping a residential customer in a true emergency isn't acceptable. They should have made it work, even if late Friday or early Saturday. While I appreciate the honesty reputation, I strongly advise against calling them for anything urgent.

This company has a business model of doing exactly as promised…read more Experienced, reliable, honest. Will call Layton Plumbing again an again. And for this retiree, pricing is very reasonable.

Layton Plumbing came out to do a bathroom for converted shipping containers to bedroom/bathroom…read more They responded quickly, and started work near immediately. It's a week later, and I suddenly have a bathroom in there. And Andre is an absolute joy to talk to. I kept being confused or misunderstanding, and he was so patient with talking me through it and figuring out the best option for my circumstance. I can't begin to express how grateful I am. The timeframe, pricing, and work was all beyond reasonable, and he was willing to work with me on payments. Everyone else I had talked to was going to charge me outrageously, or as soon as they heard my budget just ghosted me entirely. Andre, if you read this: Thank you. And I mean this so sincerely, thank you.

K Bell is very professional. They show up when they say they will and are very transparent with…read moretheir pricing. Their employees are well trained and their pricing is very competitive. They go above and beyond to make sure the job is done correctly. I would highly recommend them for your plumbing needs.

While the main people at this business were nice people, the other members of the staff were often…read moredifficult to communicate with. Messages weren't always relayed. We had them install plumbing in the whole house- new construction. We had to call them back for 6 different leaks- some of which ruined custom cabinetry. They have said that our job was an exception to their high quality of service, but as I have only used them for one house, I have nothing to gauge this by. In my overall estimation, they seem to be in the practice of doing what is fastest, cheapest, easiest, and are good at placation so that they can get paid and move to the next job. If you are doing a low budget spec home or a set of apartments they will probably do a great job for you. I'm just not sure that they are the right fit for custom homes.