Awesome company and team. The are always reliable ,knowledgeable and priced right - thanks team!read more

I wouldn't use any other propane company. Their pricing and service is always the best in the area…read more I have used a few other companies over the years and it's nice to work with such a great team. Had the whole family switch to them!!

These are the nicest, most helpful folks in the whole wide world. The first two people I met were…read moreJon Lee and Leon Moon in November of 1998. I had never had any experience with propane in all my life and I needed a lot of guidance. They helped me get my stove working properly, and hauled away an old propane tank that the previous owner had used and I no longer needed. They also turned off the water at our well down inside it for me. I had never had a well before. There was a lot I didn't know and still don't Then the furnace went out almost the first week we used it. Leon had given me his family's home number in case I had a problem and he called me right back and gave me advice and also offered to come and help. Many times since then Jon and later Leon have cleaned my furnace and checked systems so things run smoothly. Also since they are the only folks who go under the house in the crawl space, they tell me of any problems down there: Like two years ago there was some flooding in this area and I was concerned. Leon let me know there was no standing water, just a little mildew that is now hopefully not an issue. We also have a gate we keep closed over the drive so that our dog doesn't get out and get killed on the road, and the drivers, i know a few names, Linc, and Steve have been so great to open and close the gate especially when the snow is deep and I am afraid to go out in it. I am 71 now so you know I was older than dirt then. Then I got acquainted with Kim and later with Dick and they have always taken the time with me to let me know I am a valued customer to them. My latest issue brought me to call and talk twice to Glenn, a driver who was so helpful even tho it is vacation time and they are so busy. He answered many questions and gave me good advice, twice! How could any of us exist in this day and age without the great people who help us every day with our difficulties? I am so happy to have this opportunity to shout out a big thank you and sing their praises.

phone goes directly to busy signal. Local store has no office anymore. I need to get their old…read morepropane tank out of my yard. they send me a bill for tank rental every year so I know they're still in business. I found a web-site that no one replies from. I really am stumped now. What kind of business works like this?

This company is unreliable and has left us without a propane delivery for over 2 weeks. They are…read morenow asking for another credit card number before they can deliver. DO NOT USE THIS COMPANY! You are talking with someone from another country though they try to say they are local. If this is what Northern Energy/Amerigas has moved to then do not waste your time.

The most god awful company. They installed a defective tank moitor over 1.5 years ago that has…read moreread 94% full. I t has been over 1.6 years since it was filled. I call and call and cannot get anyone to get it repaired and the tank filled. Need a new company

Fair prices and excellent customer service my "go to"propane people. Always very professional.read more

I moved to Idaho in March 2024 and I am so happy I found City Service Valcon for all my propane…read moreneeds! They have absolutely been AMAZING from installation of the tank to refills! Their Customer Service team was extremely helpful and very knowledgeable! Their team who services & fill the tanks are just as great! Keep up the great work!!!!!!

Service has been outstanding. We had an inspection done and they found a major leak from a…read moreregulator on top of the tank. It has leaked for a very long time. They also found regulators that were years out of date. We have had other inspectors out and had the tank filled many times. Nobody else caught the issues. I highly recommend Alpha propane.

I was trying to order propane, but the lady at the front desk was very rude. Customer service was…read morevery abrasive. I understand that ratings can vary, but there is no reason to be rude to customers who ask thoughtful questions. Instead, be supportive and customer-driven. Work on your sales approach. If your front office acts this way, I can only imagine what the back office looks like. How we do anything is how we do everything.