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    Endurance Roofing

    4.7 (12 reviews)
    Closed • 8:00 am - 5:00 pm

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    5 months ago

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    2 years ago

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    Michael D.

    Thank you for your kind review. It is greatly appreciated

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    3 years ago

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    Michael D.

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    Review Highlights - Endurance Roofing

    “Mike supervises the job and provides updates throughout the entire process.”

    Mentioned in 5 reviews

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    Northern Lights Exteriors

    Northern Lights Exteriors

    (11 reviews)

    Six years ago Northern Lights Exteriors installed James Hardie siding on our house in Ft Collins…read more Everything was fine until we had windows installed in a previous screened in patio. It was then when water leakage showed up in the patio. The first thought was a problem in the window installation. The window installer immediately came to investigate ( as any reputable contractor would) and found an area of flashing above ( more than a foot) where the windows were installed, that had been installed by the siding company ( Northern Lights) that wasn't sealing correctly, and he caulked the area, which seem to stop the water leakage. Only after a severe rainstorm, did we notice more water on the patio floor. I had already contacted Northern lights and a rep had come by( a few weeks later) but it took another month and a few more calls to get on their schedule to send a crew to address the problem. I talked with the owner, who was adamant about never having had this happen, but he'd send people by when they had other work being done in the area, I was also told that the 5 year workmanship warranty was over, which I already knew , even though the problem existed from the original installation, but wasn't noticed because the screens were letting the water reach the patio anyway. I was told that I would be charged $500 for his crew to be here. I said that I hoped he'd rethink his charge if his crew verified that it was a problem with the original installed flashing. Last week a crew was working in the area and were scheduled to come by . It was said to me by the crew leader and also his supervisor, that they did see where the windows installer had added some caulking to the flashing that had been installed by Northern Lights 6 years previously, and that they believed that by installing another ( longer) piece of flashing over the original flashing, it would fix the leak. The flashing was added, and and another storm came through the area, and the patio stayed dry. This crew spent about 90 minutes making the repair, and did a great job. I called the Northern Lights office the next day, spoke with the receptionist, to tell of the nice the workers, and to request that the owner reconsider his invoice amount, since it was an original installation issue. About an hour later, I received a bill for the entire $500, which I will pay because I really expected the owner to consider it warranty related, as I would have done if the same thing had happened with any of my businesses work. I definitely am going to share my experience with a few friends that are considering siding contractors for their jobs. After making my review, I received a call from Kristin, at Northern Lights, and got to explain my issues and also heard that the invoice sent to me right after my call to commend the repair that was made , was done be a different department, and was a coincidence that it arrived soon after my call, and was not in response to my call. Kristen was courteous, professional and helpful. In our discussion, we agreed to split the cost, and I was asked to please call them if the problem should arise again. It was refreshing to hear back so fast, and to be able to deal with a more people friendly person.

    From start to finish our experience with Northern Lights Exteriors was seamless. Our roofing…read moreproject was managed by Jeff Crowley, a professional and knowledgable Project Manager. He assisted us in understanding our insurance claim, in choosing the best materials to suit our needs, in arranging the permit and material delivery and scheduling an excellent crew to do our roof work. The actual time of the work on the roof took just three days. All old materials were completely removed from our decks and yard. And, we have the security of knowing that Northern Lights is a local company who stand behind their work. We couldn't be more pleased with our beautiful and professionally built new roof.

    Lifetime Home Remodeling

    Lifetime Home Remodeling

    (167 reviews)

    Five Points, Northwest

    Communication is very poor and seems to only happen when initiated by the customer. Squeaky wheel…read moregets the grease. Ordered a whole house of windows through Costco October 2025. Job is still not complete. Have been back 6 times due to broken frames, broken locks, hard to open (sticky window's), and sealant around glass. Told they don't clean windows during installation , that's the customers responsibility. Lifetime has been accommodating with service calls, but most of them could have been avoided. My experience is not what I expected from Costco, Marvin and Lifetime.

    We did a very big project with Lifetime. The quality of workmanship was more on the positive side…read morealthough some bad apples ruined it for the rest. The biggest reason I would not recommend Lifetime is because of the corporate office. From the start, the process was very disorganized. The sales person lied about what they would do. Their office regularly ignored or gave us terse answers. The project took a year from start to finish and all along the way I felt like I was the project manager - he was mostly absent. Around the 1 year mark, while we still had no completed permit, several known outstanding issues and no walk-through or sign-off they amazingly started emailing, calling and sending us threatening letters. I never knew they could communicate so well! I promptly responded, explaining my concerns and what I expected for them to receive the final payment. My emails went unanswered but a QA person kept calling my wife for some reason. Finally I was able to connect with him, and against my better judgement, I had a few phone calls with him. He promised to sort everything out and stop the threatening letters. The letters kept coming and yet nobody came to fix the problems. I kept responding in writing as I was now thinking we were going to have a legal showdown. After some more time, they finally called again (my wife, not me) and setup a time to come 'review the complaints'. In person, they were very nice and patient as we outlined all the outstanding work. Again, they verbally agreed to fix the issues and halt the nasty letters. I didn't hold my breath. After a few more weeks they did finally come back out and fix the issues. I have to say they did a decent job and overall the windows/doors look nice. Why they couldn't have done that in the first place I have no idea but the whole process left a sour taste in our mouth. Of course we immediately made the final payment and we haven't heard from them again - no apology, no check in. The process was a mess and the communication was horrible. I don't know why they even hire project managers because ours never showed and never got involved. And one 'master' installer was so sloppy and speedy that he ruined all the good work the other guys did.

    Endurance Roofing - roofing - Updated October 2026

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