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Endodontic Partners

4.3 (6 reviews)
Closed • 8:30 am - 5:00 pm

Services - Endodontic Partners

Cavity treatment

Dental exams

Oral surgery

2 More Services

Teeth cleaning

Tooth filling replacement or repair

Endodontic Partners Photos

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Iwona E Kubiczek, DDS

Iwona E Kubiczek, DDS

2.6(5 reviews)
0.2 mi

I have been coming here for years and have NEVER had a bad experience. In fact, I moved 1.5 hours…read moreaway and still make the drive to come back. Dr. Kubiczek is so sweet and I never have any anxiety when I come for my cleanings. I typically have terrible anxiety when it comes to dentists, but I have truly never been more impressed with a dentist. The staff here is also very sweet and personable. Totally worth the long drive. See you all again soon!

I have been so disenchanted over the last few visits. It is nothing like when I first went to her,…read moreI am extremely disappointed! I am in Italian, and I do things from my heart, which is most of the time, Worn on my shoulders. What has been a slow declining set of visits has saddened me much, when I think of how thrilled at first, I was; because, Dr. Kubicek seemed so personable. I was a new patient and we share the same religion as well as a devotion to a certain saint but I guess after a few visits the party is over you only deal with her staff and she has very little to say. dialogue becomes zilch! Not to mention the very hard-core personality that shows itself people are human, and the personality starts to leave something to be desired. The reason why I mentioned earlier about being Italian is because when I visit doctors' offices, I get a real joy out of the happiness a kind act sees to bring. One time it was bagels from Panera 's with cream cheeses, another time pastries, donuts etc. A remark was made. No one seems to do that anymore. It is if everyone stops being kind well, I see now the reason maybe if we shared a little more kindness to others and treat them like we would want to be treated, they would open-up and be generous, or show some kind of gratitude or appreciation. I was never so disappointed than in my last couple visits, especially the last visit, where I was scheduled for an appointment early first thing in the morning at 7:30 AM and when I got there, they had forgotten to put me on the books so I sat in a room waiting so they I guess could fit me in and I have other things to do that morning. I was very disappointed and frustrated, but I know mistakes happen, but they go to such great lengths to text you and communicate with you and remind you of your appointment and then the week before there was nothing. I just assumed I was taking care of when I got there, I had my appointment card and they had made a mistake. Nevertheless, it was more of the cold shoulder and then on to the next patient. but I was scheduled for a crown and refill and with the snowstorm things were delayed one more week I get it for the safety of the patients and staff! I was all set to go and very excited in a sense to get some needed repairs done. They are very thorough in submitting to the insurance companies so that you know upfront with your cost you are going to be no surprises. However, the very thing they talked about preventing they did to me, the shock and awe effect so to speak. I had just gotten off work the day before the procedure, not to mention the trying day it was and I get a phone call saying that this is what my cost is going to be and not that. That I must have the money upfront and pay when I get to the office or the procedure will not be done!! I ask you, who talks that way to a patient? I ask you, is this the practice of making the patient feel relaxed and at ease before a procedure? But no, it would seem all they cared about is the almighty dollar. That was such a turn off, especially when staff members told me that Dr. Kubicek does not speak to her patients especially about billing that is only handled through us so I had no way of questioning her previous statements about my cost. They tried to tell me there were these three codes that had to be added, etc. etc. I was also surprised at the tone set, as if I was giving them a hard time! I said to the receptionist whose name I will not mention this is Dominic, you know I have been in your office many times. I was surprised because when I brought treats for them with much love, they all seem to be so giddy and happy, which is what I like and thanked me quoting nobody does this kind of stuff. Yet, they are talking to me as if I was a tenant, delinquent on room rent. I made the remark, usually what I am accustomed to, is when the procedure is done the doctor bills the insurance company and then whatever is the balance is billed to me! I remined her, I have always paid my bills on time! To which she made a remark, which really surprised me! She said and I quote, if we billed every patient for work that was done, we would never get paid! I told her that was extremely disingenuous to all her patients, suggesting that they we are a bunch of delinquents! I have never heard of such a thing, how absurd, such a disgusting remark! A blow to the gut of my stomach, as a patient I was so saddened. Now with some needed work to be done I am questioning my other diagnoses from this office; because, they have given me the appearance of being more like a cash cow. I thought I was a pretty good judge of character not that I make it a habit of being judgmental. But I am left to wonder as I keep them in my prayers; Where have all the simple old-fashioned dentist gone to?

Endodontic Partners - endodontists - Updated July 2026

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