Are you shreddy? Have you ever had your bike fixed, and been, "oh, that's how it's supposed to…read moreride. Josh bled my front brake, rebuilt my dropper, and rebuilt my rear shock. I literally went as I shredded the brake bumps at Beacon. The brake works as it's supposed to, the dropper is "snappy." The was in the shock. Josh diagnosed that it was literally assembled and reassembled I correctly somewhere in the manufacturing process. The bike is only a few years old, and I've been held up by injuries. It is planted, responsive and soaks it up now. Thanks Josh!!!!

I love most bike stores, but this is my go-to store in Spokane. The people working there are…read moreskilled and knowledgeable while staying friendly and creating a great vibe. Impressed with how they treat each other, which leads to great customer experience. Great choice of brands that I like in both road and mountain bikes. I have bought new bikes from them and do most of my own maintenance but they have done a great job when things get too challenging or need skills and equipment that I don't have.

I want to give a huge shoutout to Mark at The Bike Hub for going above and beyond today. I brought…read morein an old electric scooter I was gifting to a friend with a severe learning disability. It had a flat front tire, and we were honestly expecting bad news--Mark let us know up front that fixing these tires is incredibly tough (hands-hurt-for-a-week tough), and that most places wouldn't even attempt it. But instead of turning us away, Mark chose to take the time to really look at it. He spent about 20 minutes diagnosing the issue, repositioning the tube, doing some hands-on maintenance, and even using Fix-a-Flat to test if it would hold air. It worked! He didn't have to do any of this--and he didn't charge a dime. Watching someone take this kind of care, especially for someone who could've easily been overlooked, meant the world. It's been a long time since I've seen that level of kindness and integrity in customer service. Thank you, Mark! What you did today truly mattered.

Called about my Haibike. Pedal broken and needs service. Told by Thomas to bring it in and they…read morewould get to it this week. Get there (30 miles away) and "not Thomas" tells me I have to order the part and they don't service Haibikes.

I just bought my first ebike. I'm so excited. They helped me go over all the features and answered…read moremy questions thoroughly. I can't speak to bike repair or purchasing accessories, but my experience buying a new bike was top notch. Thanks so much!

Bought a couple Velotric Discovery 2 Ebikes thanks to Josie's helpful knowledge we are absolutely…read moresatisfied. 1st ride 24miles and battery did not dip past 86%. Thank you!

New bike day! I can't thank Ben Deakins and Rome from SOLNIX bike shop in spokane washington enough…read morefor helping me get my dream bike. I have been in the customer service industry since the late 90s, I know a thing or two about customer service. Ben and Roman have been helping me decide on the Pivot shuttle LT for several months and the amount of knowledge they know is incredible! They without fail with every interaction went above and beyond normal customer service expectations. I am a loyal customer for life, and cannot shout out enough to all adventurers that if you're not going to them for your adventure needs, you are missing out on legendary service and knowledge.I went on a maiden voyage to beacon hill and the bike is epic , best decision I have ever made in a bike.

Needed my old bike repaired and tuned up. Shred was close by so I took it over. The staff was…read morefriendly and quickly figured out what my bike needed to get back on the road. I know repairs are going to be expensive but the estimate was reasonable. The bike looks great and should ride problem free for few years. Will definitely go back to them.

Great rental experience with Hillyard Bicycle today. They made sure bike was set up with pedal…read moretype and tires best suited for me and my planned ride and the bike was ready to go when I got there.

Took my bike that has been only ridden about 100 miles due to some rear end noise. Tech said they…read morewould check it out. Told me it needed new brakes. $405 later I have a bike with new front and rear brakes and the bike noise changed zero percent and they said the motor was malfunctioning. feeling scammed.

Great bike rental! The owner, Luke, is a local small business owner and grew up in CDA. He is very…read moreknowledgeable and helpful and He maintains great bikes! He also provides a map, bike lock and helmet. We took his recommendation on the out and back trip with great views! We had a wonderful time!

Easy, easy easy! Owner was great with instructions, directions and service. Such a fun ride! Thanks.read more

Rented e-bikes here. Process to rent was quick and easy. Bikes were well maintained and fun to…read moreride. Access to the centennial trail is nearby. Thanks to Maya for the great customer service!

Excellent ski shop in CDA! The service here could not be better nor more friendly! Prices great! I…read morewill go here every time to rent a ski package!