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    Endless Motors

    3.0 (2 reviews)
    Open • 8:00 am - 6:00 pm

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    Services - Endless Motors

    Vehicle battery testing

    Auto no-start diagnosis

    Auto transmission repair

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    2 years ago

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    3 years ago

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    Rudy A.

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    One of the worst AutoZone experiences I've had…read more I went to the 2335 Freedom Dr location to exchange H11 headlight bulbs that AutoZone's own website showed as compatible with my 2019 Ford Escape. Once I opened the package and started the repair, I realized my Escape actually needed 9005 bulbs instead. I explained that I simply needed to return/exchange them, and the employee immediately told me it was my fault for ordering the wrong bulbs. She then said she couldn't return the opened package, and also told me the store had been hit by "lightning" the day before, which messed up their computers, so she could only return one of the two sets I bought. I was told I either had to keep the other useless set or drive to another AutoZone. I confirmed THREE TIMES before leaving that they could not process the full return at that location and that I needed to go somewhere else and she confirmed each time. So I loaded my kids back into the car and drove across town to the Monroe Rd location, where they had no issue agreeing to process the return. Mistakes happen... what bothered me was the attitude, blaming the customer for AutoZone's own fitment information, and then sending me to another store instead of trying to resolve a basic return.

    Online ordering said you had the battery in stock at your location so I purchased it online for…read morepickup. Got to your store and you didn't have it and had to twist your arm to see if other AutoZone in the area might. Your explanation for not having the battery your website said you had? 1) "We aren't that good of a store" and 2) "Someone probably came in and walked out with it". And no offer just to transfer the order to another AutoZone. Nope. 7 day refund and go to the other store. Thanks AutoZone Freedom. You suck.

    Endless Motors - autopartssupplies - Updated October 2026

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