Our experience was considerably different than that in the other review; although we are perhaps comparing apples with oranges. We are commenting on our 2022 situation as compared to one in 2012. Our experience was positive. Tyler was not high pressure, and he seemed more concerned about helping us with what we wanted and what we were willing to afford than merely a push and sell. The laminate and vinyl that we bought was a decently good price for the quality. It was a product that they regularly had in stock. Plus, when we ran into problems with our condo's elevator, End of the Roll and Windmill Flooring/Installation (installation company, as opposed to the selling of the products company) made efforts to be accommodating. Cam was our installer, and he was very concerned about doing a highly professional job. Estimate and final cost were respectfully close. Basically only the leveling material and baseboards varied somewhat. read more