Gia is an Absolute Legend! Went in for a hat she was able to…read morehelp get the right size colour and her own opinions on the best places i could put all the parts, she was also patient enough to go through idk how many decks of cards looking for the specific one I wanted. Great with customers, well able to have a laugh. Great value for money, wasn't even thinking about my budget going through the process and it still landed at $749 total (was planning 600-850) Had the hat reshaped a little with a belt 2 brands and three charms, absolutely love it!

I was cared for by Haley & Ashlyn both were professional, engaged and knowledgeable about the boots…read moreand hats. Both listened to my design and style preferences. Good humor, relaxed and very helpful. This level of communication and skill is rare at any level of retail. The quality is not disputed, my boots get better with wear. There are many places to buy boots, hats & western accessories but this is the best!

Hats, hats, and more hats. We walked into this store to try another place to get my husband a…read morecustom hat. There were only a couple of ppl working the floor and busy so we walked around a little to wait. Well it was worth it. My husband has a special fit and the young man who helped him spent time letting him try different hats and not rushing him. At the end of the day and some time we found the perfect fit! Off to pay and get it customized at the next counter over. At this counter we once again were not rushed and the guy helping ensure my husband got what he wanted on his hat. Would recommend this store highly as everyone was nice and patient.

There were just a few customers ahead of us, so we patiently waited. After 15-20 minutes, no one…read moreacknowledged us or offered to help, even though we came prepared to spend quite a bit of money on custom hats and other items. My son was carefully looking at antlers that were for sale when a woman came over, took them out of his hands, and told him that if he broke them, he would be buying them. He is familiar with hunting items and knows how to handle things of value respectfully. Her approach was unnecessarily rude and made us feel unwelcome. We left without purchasing anything. There are plenty of other shops in Jackson Hole that welcome families and provide much better customer service. We will not recommend this store.

Great customer service. Small but nice selection of hiking shoes. Nice store overall.read more

I needed some shoes and this place was recommended by a different store that didn't have the…read moreselection I was looking for. Luckily, for me, I didn't have to shop any more after this because JD High Country Outfitters had a large selection of women's shoes and I found two pairs I actually liked a lot. I thought the pricing was fair for the area and the high end nature of the shoes. I bought a pair of Sorrel waterproof sneakers for $120. They were marked up about $35 more than Sorrel's website which is about normal for retailers like this. The only real problem I had was with the service here. I tried my best to not get mad but I was fuming by the end of this experience. I'll try to give them some grace and say that maybe I wasn't forward enough in pushing other people out of the way to get them to bring me shoes from downstairs but a place with great customer service wouldn't need that. I also can say well, they were young men, who didn't seem to care about their jobs but again, why work here if you don't want to help people.

A cute little spot with the ONLY shirts I liked but a bit pricey. I found some cool cheap stickers…read moreand the best socks! The lady at the register was super sweet. Will come back here first, next time!

Very friendly staff. This store has sports clothing for all ages. Sweats, t shirts, shorts, pants…read moreetc. All clothing has Jackson Hole wording on it. A great assortment of colors, styles and sizes. Extremely busy with tourists and locals. Street and lot parking available and can be a challenge.

This is a very cute store and I understand why there is so much buzz about this place on the…read moreinternet. There is a huge selection of fun stuff that if I had more room in my carry on, I might have went hog wild. What didn't help was that I came here in November so there were Christmas things for sale already and I love good Christmas decorations. The store is also fairly large so you can roam and take a look at a lot of different things. There are also quite a few entrances/exits, which seemed odd for shoplifting reasons but I appreciated being able to walk out onto a different side of the street. I will say that stuff was super pricey in here, but if it is mostly hand made by artists, I understand. I also live in an overpriced tourist city, so I understand the mark up. I will say that I thought the staff was a bit aloof. Like they didn't care to answer any questions or make any conversation, or even say hello. That was fine. I like being left alone when I shop anyway. Aloof is fine but rudeness isn't. When we left one of the employees was super rude and slammed the door on us (someone else had left it open and she thought it was us so she said something and slammed the door) so that left a bad taste in my mouth but I will say this store is still pretty cute and I'd come back.

Unfortunately I ordered these earrings that came broken during the delivery. I emailed them twice…read morefor replacement and till this day, I never received a reply or response. This was the second time I've ordered from here and would have continued but weird that I never got a response.

[1063] 12/2019…read more This store is located in the heart of Jackson WY There was a cute backpack in the window so we decided to stop in. So many cool items in the store The staff was very friendly and helpful to myself, hubby and my kid. Hubby tried on a coat and he loved it. We ended up buying a hat for the kid, backpack purse and wallet for me and a coat for hubby. We really enjoyed our visit and loved our new items. We will definitely be back

Great pair of boots. They fit perfectly. Got to the checkout and realized how big the box was and…read moreit hit me..."I am backpacking. I can't get these home ". Immediate response from cashier, "Don't worry. I will ship them today free of charge." They arrived at my house two days after I returned home (one week). Would highly recommend stopping by this store.

We just happened upon this place and I'm so glad we did! We decided to Uber to Town Square so we…read morecould watch the shootout re-enactment, and not have to deal with finding parking. We had our driver drop us off near here and we walked by and decided to check it out. My oldest and I were having trouble findings a hat we liked, but we each found one here! Melanie brushed/cleaned them for us and took time to give us some history about the store. Apparently this is the oldest store in the square. Everything is real and authentic. Some items are relatively expensive because they are REAL furs! We had a blast looking around here and took a card to follow them on IG! We will definitely visit again when back in the area!

Store is fake. They are trying to sell you authentic native clothing when it is made in China…read more The lady working there didn't like the fact that we found out the clothing in the store is fake! She followed us out to confront us and accuse us of stealing. When ai stood up to her and told her to prove her accusations she turned around and left. Horrible people running this place! No professionalism at All! Don't waste you money is this fake disrespect store!

A lady at the checkout was super helpful and knowledgeable in answering my boot questions.read more

We went here just for fun to look around. We were ready to leave and when we walked out the alarm…read morewent off. (I'm assuming from our hotel card, or our tags from the art museum that we're still in my wife's purse)? We walked back in and joked saying we didn't take anything and the staff were really rude and said, "I didn't say you did, just have a good Sunday" I would not recommend, very rude staff.

What a cute shop! We were out shopping and looking for some cute things to wear to the rodeo that…read morenight. My daughters found some great items! My oldest got a cute dress, and a cute pair of shorts. My youngest found the perfect shirt with horses on it! I even found myself a super comfy new pair of wide leg/boot cut jeans to go with my new boots! Prices are relatively reasonable considering the location. And the service was super helpful and friendly! We would definitely come back here again!

Cute store, full of clothes and jewelry- loved the necklace and earring selection…read more Let me just start with... I worked in retail for 8 years... 2 young high school or college students were working here today. I was greeted by a quite hello and then just stared at. I gathered about 5 things to try on...after about 15 mins of holding my items one of the girls asked if I wanted a fitting room. While I was trying things on I really needed another size in a jacket and definitely would have purchased it however, no one came by to ask me about sizes, how I was doing etc. I went back to the rack with the jacket to see if they did in fact have the jacket in another size but had no luck. I think the customer service in this store, especially with the location needs a bit of work.