I went to Music Go Round after several unsatisfying trips to the big box guitar centers. I am…read morereturning to playing after many years so I can play along with my grandchildren like I did for my kids. I wanted to buy a guitar but have some problems with my shoulder and needed help selecting a size and style I could use comfortably. I got no help from the big box stores. I walked into Music Go Round and was immediately greeted by a friendly guy named Jeff. I explained my problem and Jeff showed me a variety of styles and sizes. When he saw how uncomfortable I was, he showed me how to hold the guitar like I was playing classical and it was a revelation. It took all the pressure off my shoulder. He brought me a variety of guitars without trying to upsell at all and I landed on a beautiful Alvarez Parlor size with all Mahagony top, sides and bottom. This guitar new at Guitar stores is selling for $1,100. I bought this slightly used guitar for 1/3 that cost. And, to top it off, the store has a wonderful dog walking around. So, if you want personal service, no pressure sales, and a great bargain on a great guitar--I would stop here. At least that was my experience.

I have had hit or miss experiences with this place. They have a great variety of guitars most of…read morethe time but the staff is sometimes sort of aloof. Perhaps they don't even realize it. I can't say they actively discourage me in any way. It's just that some of them have a hard time feigning interest. Maybe I'm just not a cool person. I dunno. Some other places have no trouble treating me like I matter, so perhaps it isn't just me. Perhaps I have been encountering an employee who doesn't like his job. Regardless, I keep coming in to see their incredibly good, constantly-rotating inventory. One time, I even sold an amp for them just by being myself, playing some pretty tunes on a nice little setup. A nice older gentleman walked up and complimented the sound I was getting then politely asked if he could buy the amp. We had a wonderful talk and then he bought it while I walked out the door. That made me feel GOOD. That experience has sustained me over a few of the more negative experiences with aforementioned aloof employee.

Great Guitar Center store--it's my go to for drums and related equipment. Good prices and sales…read more I've also bought guitars here. My only suggestion would be for them to offer more high end acoustic guitars so I can try them before buying. Definitely a great music store and everyone is super helpful!

*service review*…read more Went to get kids guitar re-string service. I had tried to tune it myself and broke the string, oops. Friendly staff welcomed me and directed me to the service area on the left. System was down so they weren't sure if they could do in one day or tomorrow but they called later and it was done. Super speedy! The store was clean & organized, seemed like they had lots of instrument options and a couple rooms to try them out. Lots of parking as this is in the cloverleaf marketplace shopping center with the new Aldi, Wine store, harbor freights and the Hampton Inn. Inn.

I had my P bass redone. It was sent out to the luthier he recommended and redone top to bottom, and…read morenow plays like brand new. I found where I can take my bass now having had mediocre jobs done in the past.

Cool little shop... I took lessons here briefly, years ago, and thought Frank was a great guy. Was…read moreburning me cds to take home and practice with well before the technology was common/popular/easy. Haven't been there in years, but here's hoping it (and Frank) is still there and doing well.

This review is a little overdue... We purchased our Estonia at the beginning of 2023. I had been to…read morea few shops but found most of the salespeople either not knowledgeable or pushy (or both). Roger was very hands-on but not in any way obtrusive. He encouraged me to try every piano, as I was eager to do, and I surprised myself when I fell for the gently used Estonia (a brand with which I had very little experience). He explained the nuances of each instrument and answered all of my questions before I made my decision. An easy sell! Delivery was great (I forget who they used but it was flawless) and Roger spent time at our house tuning it - perfectly. Alas, we ended up deciding to move back to the west coast, but first to a small rental that would not accommodate a grand piano, and we were faced with the prospect of having to sell or store the piano for an undetermined amount of time. Roger's partner, Carol, convinced us not to sell (which we really didn't want to do, anyway) and helped us move the piano into storage. Thankfully, we found our forever home, and ten months since leaving the northeast we have our Estonia back! Roger and Carol, thank you for helping us find the right piano and for assisting with the storage and move. And for your patience with me! An easy recommendation.

Roger's Piano is an exceptional resource and seller of high-quality pianos, offering a wide price…read morepoint for various budgets and allowing buyers to satisfy their musical needs as pianists of all ages and levels, from children to amateurs and pros. Roger is extremely knowledgeable, has a great skill with action work and the pianos feel good. His wife, Carol, is an experienced pianist who can help evaluate a buyer's needs and she is great with people. Don't miss this showroom if you are in New England and need a quality instrument. There are two locations- one in Burlington, MA as well as Natick. The range of choices is excellent. As a music educator of pianists and singers of all ages and levels, a pro player myself and producer I was very impressed with the inventory and service. I look forward to future visits.

Just had an amp serviced by Greg at Cranky's, he did a fantastic job as usual and reasonable price…read more Very happy with Cranky's, can recommend.

I am in LOVE with this guitar again! This Strat+ was purchased new 25 yrs ago and survived decades…read moreof gigging/jamming but eventually developed serious tuning and intonation issues. I all but gave up on the thing until my friends told me about Cranky's. For a very reasonable fee, Greg worked on the frets, tremolo, tuning heads, saddles, and gave it a thorough cleaning. She now plays BETTER than in 1995, and I'm happy to report has taken its place as my main axe again! As far as I'm concerned, this is the only place that I will trust with my dearest guitars. Many thanks to Greg!

Incredible sales folks ! Hard to find items . Prices are better than guitar center . What a neat…read moreplace to hang out and find your next guitar

I went in to buy a new Martin acoustic, but the staff's bored snarkiness made me think they learned…read moretheir social skills in high school, and stopped there. The good news is I bought exactly the guitar I was looking for, the bad news (for them) is that I bought it at a different guitar store that had much better service.

Great selection of vintage amps - practically a whole wall stacked with Fender tube tone…read more (drool....) Nice dude who runs this place. Reasonable prices, not as much selection as Guitar Center obviously, but a lot more personality, just like all the small shops. Preferable indeed! Didn't have much time to peep the guitar selection. Looked pretty standard...no jaw-dropping Les Pauls or anything, but a few solid used axes nonetheless. Not much for drummers, although he did have a few cymbals, so if you need some color in your kit's cymbal arsenal, maybe give him a call to see what he's got. Best for the used amps/cabs though...good selection considering the size of the joint.

I am a guitar teacher in Sudbury and I send all of my current and potential students to Liberty…read moreMusic. George is the nicest guy you'd ever meet and knows everything about guitars. He has set up my guitar students with just the right guitar for a great price. He also has a great guitar repair guy who fixed my 1982 Ovation when others said that I need to send it to the factory. It works great now! Both of these guys are well-seasoned guitar pros who have been around the block, not like some 20-something trying to sell you the guitar with the highest markup at the big stores. So go see George at Liberty. You will find a friend (and a store) for life!

Stopped by today to check out the inventory. We were immediately greeted by Anthony, one of the…read moreowners, who gave us his undivided attention. He was very personable, knowledgeable and professional. The showroom was large, bright, super clean, and full of beautiful pianos of all brands, shapes, and sizes. Parking was easy. Anthony was super nice and super helpful until, in the course of considering a ~1965 Steinway grand (model "S"?) for which he was asking $15K, we asked, politely, if our piano technician could examine the piano, which is best practice and absolutely mandatory if you are not a piano technician yourself. Dear Anthony recoiled, and, in an abrupt and rather impolite tone of voice, informed us that he didn't need our piano technician to tell him what is wrong with his piano (i.e. he knows what's wrong, but he is not about to tell us; I'm sure he did not realize the ironic truth in his statement) and made us feel very uncomfortable. That was not necessary and not appreciated. The visit became tense and uncomfortable after that. He clearly was not prepared to deal with or accommodate an informed customer looking for a used piano at a bargain price. He accurately judged (and condemned) us as "picky people", asking questions appropriate to the purchase of a $40K piano rather than the $15K piano under discussion (honest, accurate, abrupt, and impolite). He wisely told us that he would not sell us the used Steinway (saving both of us the pain of the virtually certain buyer's remorse). I appreciate his candor, but it would have been nicer if he had just told us to go check out the Boston piano at Steinerts... This is probably an excellent place for uninformed people to by a piano, but not for us. I thought that it couldn't hurt to visit the store, but it did. Update: For about the same money that he was asking for his burned-out Steinway, we were able to buy a NEW Boston (a brand of Steinway) baby grand, which we are VERY happy with. (Please see my review of Steinert).

We came to this store looking for an Yamaha U2 Upright. The salesman that I met told me with an…read moreaggressively proud tone that in his 30 years of sales experience he never heard of Yamaha U2. He was even certain that Yamaha had never produced this upright piano (neither in the US nor in Japan). When I showed him a Yamaha U2 on her iPhone, the guy walked away, embarrassed without saying a word. I don't want to come back to this store again.