The team here is super helpful and patient. Walking into a gun store, let alone buying one can be…read morevery intimidating, however these guys made the process very easy and provided a friendly atmosphere. Compared to other national chains, this place exceeded my expectations. I will definitely be back for all my gun needs.

2nd 5-star Review:…read more I'm in love with GUNS DIRECT. I LOVE THIS PLACE AND THE CUSTOMER SERVICE I ALWAYS GET HERE. Since my first purchase, I've returned for a rifle with a fixed mag, which I learned before picking up I could have converted to "featureless", so I could use replaceable mags. I asked Ramiro about this, and that's how I learned Ramiro is an armorer, and he walked me through the conversion. He sold me what I later found was the best featureless grip handle on the market, and then he completed the conversion for free with my purchase of the grip handle, and my 2 new replaceable mags. I've really appreciated Ramiro's advice, insights, and the personal experience Ramiro has shared with me , which has all turned out to be valid and true. I have the bruises to prove it. I wanted a KSG. That's how I found GD. Thats how I met Ramiro. He didn't lie to me. He warned me about the recoil on a pump action shotgun like the KSG. I said I'd get used to it. He asked if I was sure. I said "I have to." So not only did he sell me a KSG, he stopped me from getting the scratched unit I was looking at, and got me a blemish-free KSG. As a newbie with no mentor to walk me into this world, I was willing to just buy whatever a knowledgeable salesman would sell me, simply accepting that a scratch was just how firearms sales can sometimes be--but Ramiro didn't let that happen. Ramiro really has been a great guide. He helped me pick my first 9mm--S&W M&P 2.0-and it's such a great firearm. It's solid. Reliable. Accurate. Comfortable. Looks cool. Comes with switchable grips. I bought Trijicon night sights on Amazon, and took over a month to make my way to GD for the install, only to find I had bought sights for the wrong S&W 9mm. Since it had been over 30 days, I couldn't return them, but Ramiro not only found me an alternative option (Ameriglo optic compatible GRM tritium) night sights--but also included the install with the purchase. I love my new Ameriglo night sights on my M&P 2.0 9mm! What a difference. And great bang for your buck. And they are optic-ready sights, so I can add the red dot later on. I appreciated being guided so knowledgeably. I follow Ramiro's lead confidently. And while I was there doing this, Ramiro asks me if I had with me the adapters that came with the streamlight I had on my 9mm, because he was offering to fix the streamlight I improperly installed on my 9mm (which was sticking out too far). I did not have them, so he offered to fix it for me if I just brought the adapters. I really appreciated Ramiro's offer, but more importantly I appreciated him pointing out to me my improper installation. I soon realized I could fix it myself. I've since fixed it, and I have yet again Ramiro to thank. To be clear, every single rep at GD has been helpful and totally professional. I've really appreciated the service I've received. Alonso, Danny, Jerry, Sherri, Alex all super helpful professionals. Alonso and Danny both remembered my name, which is shocking because this place is popular. I love love love Guns Direct. My gun shop for life! I already have my eye on two more firearms, and Jerry even has me thinking about a revolver. And Ramiro makes me want a semiautomatic shotgun. I love it!

My instructor recommended this shop when my gun wouldn't return to battery. The gun is brand new…read moreand I read that this is a common issue with my model for a variety of reasons. Brought my gun into mike who spent about 10 mins inspecting it. He sent me home with with everything all lubed up and I can't wait to get back to the range. while waiting I took a moment to browse their selection. They have a good variety and the staff was friendly and knowledgeable. Glad to know a good shop if I ever need any repairs or to purchase another piece.

Um. Nope. Not ever again…read more Over a week ago I got a quote for adding 2 sets of night sights to 2 sliders. Twice by email, responding to my checking the time, they confirmed between 12 and 1 was good to drop off and have the work done while I went to grab a coffee, thus saving me 2 hours, plus riding in the blazing heat, and at least $25 in gas. True to my word, I got there yesterday at 12:30. Surprise surprise. The gun smith was no where to be found. I was told they had no idea when he'd return. They mumbled something about a funeral. LOL. Right. A few sentences later he mumbled a new excuse "an emergency". One would think a funeral happens long enough after the deceased dropped dead that they'd have/had time to plan their time off and make necessary concessions. At that point I should have listened to my gut and just canceled the project but instead I left the sliders and sights there to be installed whenever. I was home all of 20 minutes and got the call they were done. I guess the funeral let out early. Hahaha (no disrespect to "the dead" :) Adding salt to the situation once home I took a moment to watch the manufacturer's video on installation. Admittedly something I should have done in the first place. My bad. Bottom line. If one was ret@rded and worked reeeeaaaallly slow, using no special tools they could get both sights installed in 10 minutes. 1 screw for each front. The backs merely slide in sideways with a couple light taps. So I'm out $100, 5 hours of my time back and forth, over $30. in gas for what amount to 10 minutes of work. Oh and a boat load of "sorrys", can't forget those. Sorry is just a word. Price gouging, highly inflated cost aside... Any reputable business screws up that bad, they'd offer some meaningful gesture of value to compensate for the loss one took coming to them. Not a peep. Not a "Gee we screwed up we'll discount you a dollar." I did get a "have a nice day" out the door tho. Shame. They have a great selection of guns. One I was strongly considering but guess who isn't getting a penny more much less any of the budget for some higher end long range rifles. Whatever ever happened to gun owner's common code of decency, honesty, stand up, fair pricing? It's given away to gouging, greed, unaccountability and bad business ethics. They don't even lie well. Or is this just an Armenian thing?

Many of these reviews complain about the long wait... I suggest you come on a slow day, call ahead…read moreand they will tell you good times to come. Mondays are one of the busiests. I've been shopping here for 40+ years. Always a pleasant experience with nice, knowledgeable people. My recent rifle purchase went very well.

The service here is always top tier. Most of the salespeople are very knowledgeable about firearms…read moreand they are very professional. Turners has pretty good deal during their sales and they tend to get pretty crowded during the weekends. It's best to schedule an appointment in advance or come in during the weekdays when there aren't hordes of people purchasing firearms. Overall, they have well priced firearms with solid value, and if something isn't in stock at the store , they can transfer it from another store for free . You just have to wait a few days for the transfer. Will continue to support this business. Great selection at overall competitive prices locally.

Rarely will you go to a business that has true integrity. Arli Arms is one of these businesses…read more Sean and Ken greeted me at the door. Nice, chill, totally down to help out their customers. I was schedule for a cleaning. Got there and Sean looked at my weapons and said these don't really need cleaning. They're just dry. He oiled them up, fixed a pin on my safety and sent me on my way. They wouldn't accept even the smallest gratuity. They could have charged me hundreds of dollars for cleanings but instead provided a free service and a smile. Truly great Americans. This is how business is done. I'll only go to Sean or Ken for my gun smithing, cleaning, and mod needs. God bless yall.

They were amazing. Took me for my appointment with no waiting. My gun was firing when the safety…read morewas switched on or off. They fixed the gun in less than 2 minutes. They were very friendly. I would definitely recommend them.

Smokin' Barrel is clean, neat, and giant range. They have a great store that does single-shot…read moreexemption, roster pieces, and consignments. I am a member and it really is a great deal if you shoot often. After years of tolerating old and worn down ranges I can never go back after going to Smokin' Barrel every week. The best part of the business, however, is the staff. They are very helpful and courteous in the shop, and friendly to beginners and experienced shooters. Highly recommend.

I was really nervous about shooting a gun. It was suggested that I take a class at Smokin' Barrel…read moreand I am so glad I did! The instructor was knowledgeable and helpful and taught me how to handle a gun from start to finish. I was able to hit the target afterwards and the nervousness was gone! I can't say enough about the whole experience! Plus, the staff are amazing and the place is clean and welcoming! Way to go Smokin' Barrel! You have made a life long customer!

Awesome place to do a private party sale! Was in and out in about 20 minutes with an appointment…read more Very friendly and professional staff. Would definitely do business with them again.

Long story short... I placed an order for a MOD H AR Rifle and paid half up front. They told me the…read morewait time for it to arrive was 4-6 weeks. 9Months go by and they don't even bother checking in nor pick up the phone when I call. I ended canceling my order once I was told "you'll get it when you get it" . Then I asked when can I pick up my deposit that I had left... they said at the end of the month I can go pick up a check. Well it's been over a month and they don't pick up the phone at all. I would never do business with this place ever again. I just called 12 times before posting this review and no one answers

Excellent customer-centered service. Russell has an encyclopaedic knowledge of regulation, policy,…read moreand guns. He is very thoughtful and reassuring. Great value.

Called for a specific gun which I was having a hard time finding. Russ sourced it pretty quickly…read morefrom a private party and also found magazines and accessories and had them all in the store for me to view within a couple days. He then took care of everything. All in, it was a very simple deal with the customer service being five star in a private location and away from the hustle and bustle of regular gun stores.

This place is awesome it's my second glocktober yr going back for services on my glock and even…read morethough it's my second time I'm still a rookie with things but Cindy was awesome she helped me out an processed my work order quick I feel like she had a lot of patience with her costumers like me being indecisive about what kind of cuts I want on my slide and overall I'm excited for my Glock to be finished been coming here for yrs

Rifle supply has been my go To shop after the first visit,…read moreeveryone is always friendly and the shop doesn't feel intimidating like other shops that as soon as you walk in your just stared at like your there to rob them. Ive taken my my gun in twice cause I've messed with it and couldn't fix it and both times they helped me out and fix it for me on the spot. As someone who's just getting into guns they always answer all my questions and take their time to explain everything to me. If you've never purchased a firearm and need guidance this is the place and with all the specials they constantly have it's a win win. Thank you Casey and thank you to the girl who fix my p320 today, I'm sorry I didn't get your name but you're awesome.

Just went to check this place out. I was in the market for a hand gun and maybe get some target…read morepractice going. But they told me they won't allow target practice in the range with a rental if alone and did not bring my own hand gun. Gotta bring another adult with me. I learned it's for chances of a suicide using their equipment. Met Marion, who was really helpful and showed me a Sig Sauer p226, brand new. Ended up buying it. Marion assisted me with the FSE, which was a $25 fee, and all the paperwork. Note that the name you have on your Real ID must match another document that establishes residency. I first gave my car registration, but the name I have there does not have Jr. So I had to download a utility bill that shows my name with a Jr in it. He also recommended to pay for the FSE fee separately from the total purchase, to save on finance charges if you pay with a credit card. Now just waiting for the 10 day period before I can get the registration completed and pick up my hand gun, a brand new Sig Sauer p226. Marion was great! Two ! He even told me when buying ammo, to buy it on the same day I pick up the gun so that I save on the $5 and background check when buying ammo.

Unfriendly staff and terrible value. Well worth driving out to Simi, Sylmar, or Oxnard for a much…read morebetter experience. Visited today 10/25 and the worker had such a sense of self-importance... you work the counter at a gun shop dude.