I have a lot of respect for the cnas and nurses at vista knoll. The job is not easy but they work…read morevery hard to make sure patients are comfortable.

This place is not good. My 92 year old father was taken there after breaking his hip. He arrived on…read morea Tuesday. He was over medicated, deprived of water and has very little care period. He was blind and had dementia. Although the nursing staff seemed very nice there was no care. When myself or another family member was there he would drink 6-8 glasses of water at a time he was so thirsty. He died there on the Saturday. He had an advance directive with a DNR on file and those wishes were not followed. After he passed we waited hours for the mortuary to come, we were outside and not one person ever checked on myself and my family members. Do not let your family member go there.

I work for a caregiving agency, Home Care Placement, and we've had the privilege of partnering with…read moreGlenbrook Health Center for the past five years. Throughout this time, our experience has consistently been positive. From the moment I began working with their team, the staff at Glenbrook has demonstrated exceptional professionalism, compassion, and a genuine commitment to providing high-quality care. The nurses and caregivers are attentive, patient, and always willing to go the extra mile to ensure each resident's comfort and dignity. The facility itself is clean, well-maintained, and offers a warm, welcoming environment. Communication is another standout strength which provides great peace of mind for both families and care partners. In my role, I've also had the opportunity to collaborate closely with their team during residents' transitions back home with caregiving support. Their coordination during these transitions is outstanding, ensuring that residents and their families feel fully prepared and supported every step of the way. All of the families we've assisted following discharge from Glenbrook Health Center consistently share positive feedback about their experience, which further reflects the quality of care provided. What truly sets Glenbrook apart is their personalized approach to care. It's clear that the team takes the time to understand each resident's unique needs and works diligently to create a respectful and supportive environment. I would confidently recommend Glenbrook Health Center to anyone seeking skilled nursing care for a loved one.

If I could give 6/5 stars I would! I've worked in many nursing homes, post acute and independent…read moreliving communities. They have all lead me to feel that I would never put my parents or myself in any of these places. Until I came to GlenBrook. I would legit retire here! It's so clean, beautiful & well maintained grounds. Staff and level of care is exceptional. I can't say one negative thing about this place. Keep up the good work!

The nurses are caring and well trained. Kind hearted and a wealth of information. The CNA' s…read moreanother story. Some try very hard in a thankless job. Others when you ask for them for something will say they will be back in a minute which turns out to be 30 minutes or more or they forget what you want. Suggest they write down things to remember better. They also need to be in the dining areas and stay when meals are served unless an emergency occurs. The food for the most part is deplorable due to a lack of supervision. Especially weekends. They need constant supervision wherein the company including the board of directors need to invest in another head chef in addition to what they have. They don't pay attention to detail most of the time. I would have only 1 to 2 meals a week that would be good. I would give the employees a language test before hiring. The administrators including admit and discharge areas are outstanding. I would suggest that instead of having the discharge review board on just Wednesday's they do this on all weekdays like the hospitals and other rehabs do. It would help if they told all the patients their disposition and intentions to clear up a lot of misunderstandings as it is the patients rights to know that as long as they are lucid.. The Doctors are mostly hospitalists and they do take the time to discuss their intentions with the patients. I had Dr. Bertani and he did a fantastic job getting me back to health on several occasions. The physical therapists are outstanding. They see all kind of injuries and are well trained to help each situation. I don't believe they need any improvement from what they do. Helpful and caring is their motto. Occupational Therapy also helpful and excellent. I believe once a patient displays they can successfully do things on their own they don't need to go over and over the same things and waist time spend it on patients that need it the most.

They have been taking good care of my 87 yr old mother as she rehabs from a severe car accident…read more This is a new, very clean facility. The staff is very nice and for the most part few complaints. High marks for care quality, Physical & Occupational Therapies, nurses and doctors. Administrative staff is open and friendly. They are staffing up as they are new, and discriminating in their hiring. They only want the best people. I recommend Pacific Villa Post Acute!

After my dad's fall in Burbank, we needed a skilled nursing facility. We had a bad experience with…read moreone in Burbank that we sent him to immediately after his surgery. Both my sister and I live in San Diego and I decided on Bayshire Carlsbad for my dad's skilled nursing so he could be closer to home. From the moment we arrived to the moment he left, it was nothing but a pleasant experience for us. The staff was caring and prompt. Any request I had would be handled immediately. The PT's and the OT's are all solid and were honest about my dad's recovery which I appreciated. However, I want to give a special shout out to Alexis. She wears many hats at the facility, but she has easily been the best case manager I have worked with. She knew all of her residents and organized everything to make a smooth transition out of the facility. I would definitely consider Bayshire Carlsbad again for any future needs. Thank you for everything Bayshire Carlsbad!

Bayshire Carlsbad is one of the best skilled nursing facilities in the San Diego, CA area. There…read moreare clean rooms, hallways, kitchen and gym; each staffed with a highly competent work force. There is always a member of the nursing staff available to solve any problems-around the clock. There is quick response to patient call lights with a thorough solution always achieved. Doctors check on their patients, in person, several times a week and, are always reachable if a problem arises after hours. On top of all the excellent doctor and nursing care is a delightful kitchen staff who prepares tasty, healthy meals 3 times a day, with snacks and beverages always available!

Beautiful environment and atmosphere. Friendly staff. Good…read morescreening and security. Excellent food, friendly servers. Medical Team exceptional to every detail. Bravo to the Administrators

Top-notch professional staff across the board from the PT/OT staff, nursing and all care…read more assistants, to the kitchen staff (wonderful meals), admittance and social services staff, recreational activity staff. Many have worked together for years (that says a lot about management) we (my husband and I) have "rehabbed" here a few times now and highly recommend Carlsbad by the Sea Care Center. They're the best!! Claudia and Bob Thomas

I had to go to the ER yesterday due to extreme pain and swelling in my knee…read more I drove here from Oceanside because our local hospital is really bad. I love that they do everything while you're waiting to get in a room. I had x rays then a CT scan, an ultrasound and bloodwork. By the time I got to the back the dr had all of my results. The Dr was honestly amazing. He sat down and wanted to know how he could help me and actually listened. He explained things so I could understand and didn't rush me. His bedside manner was the very best. I could go on and on about how great he was. His name is Dr. Bret Winners. My nurse was Austin and he was just as amazing. They were very busy yet took all the time Ì needed. I never felt rushed. Or like I was asking too many questions. Austin went above and beyond to help me and I so appreciate him! I wish I remembered everyone's name but sadly I dont. They all deserve recognition. All of the techs and transporters were also so kind and helpful. Truly amazing people work there. I hope they are all appreciated by management! They deserve it!

I recently visited Scripps Emergency Room after crushing my finger in a car door, resulting in a…read morefractured fingertip. While I was in a lot of pain, I also understood there are patients with far more critical emergencies, so I was prepared for a long wait. Instead, I was pleasantly surprised. From arrival to X-rays, diagnosis, pain medication, splinting, and a prescription, I was in and out in about two hours. The intake process was efficient, and I especially appreciated that the staff prioritized getting me evaluated and comfortable before collecting my insurance information. That patient-first approach spoke volumes. Dr. Subramani was kind and took the time to explain my injury and treatment plan. To top it off, I received a follow-up phone call afterward to check on my recovery, which was an unexpected and much-appreciated touch. Emergency rooms often get a reputation for long waits and impersonal care, but my experience was the opposite. I'm grateful to Dr. Subramani and the entire team for providing such efficient, compassionate care during a painful experience. Highly recommend.

After a serious fall on the sidewalk that my head hit, I was referred to this Scripps Rehab for a…read morebalance class. Maria M worked well with me and I am forever grateful. Mark saw me a couple of times and he treated me well too. I can add the staff at the desk. Checking in and out was both easy and pleasant. I could see why there were so many patients smiling on the way in and out. Anyway, I was lucky and blessed by the two people overseeing my balance class. Sandy Lippe

Wasted 2 weeks of recovery, I went to 3 sessions and it was nothing but talking and printing out…read moreexercises. The therapists had to leave every 5 minutes to go get this, go find that, print something, look at schedules. I swear they spent more time on these other tasks than me. I found a new local PT and we did more exercises in my initial consult than I did in 3 days at Scripps. Also scheduling is a nightmare, over 3 weeks the best I could get is 4 appointments, that's basically 1 session per week! I would have to fight for openings with every other patient when a text would come through with the new opening, if I didn't reply right away it was gone. Why can't I just book 3 appointments a week, why do I have to fight to get an appointment?

I came in with a broken back, nine broken ribs and my spine broken in three places plus some…read morecompressed discs. I came in on a gurney and walked out two weeks later on my way to a normal life. The staff is incredible. They work you like it's Boot Camp, but one day of rehab is like a week on the outside. They said I was two months ahead of schedule and on top of that the food is pretty good fresh with a nice variety of greens and protein. The nurses and the nurses aids are all top drawer if you're unlucky enough to end up in a rehab facility it will change your luck if you end up here I highly recommend Palomar health rehab rehabilitation out of five stars. I'll give them 10. Love you guys!!!

Very disappointed in the care at this facility. My mom was there for 22 days recovering from a…read morestroke. I wouldn't recommend this facility for a patient that requires significant help or has mild cognitive impairment. Post stroke she was wheel chair bound and required assistance for everything. In summary: Dr. B was excellent. Thoughtful, problem solving mindset and treated patient and family with respect, and some humor when appropriate. Rehab Team: Competent and caring. Speech. OT AND PT good therapists. Management: Poor. All patients receive 2 consecutive days with no therapy. That is 2 days isolated in your hospital room with no activities. This is truly detrimental to the healing process. In my experience this exasperated anxiety and feelings of isolation, reversing progress made during the week, disturbing sleep cycles and recovery. It's very important if you are considering this location for a loved one that you reflect on this. Your loved one will be sitting in a hospital bed for two consecutive days with no interaction except a nurse popping in to check on them briefly. Of course family can visit and we did, however it is not a substitute for professional engagement. This workaround that administrators have finagled to ensure patients hit the certain hours required while limiting weekend staffing is absolutely horrible and very transparent in their motives. Nursing Staff: Very inconsistent and overall not good. Didn't appear in alignment with goals of therapy. I didn't feel safe most of the time with the quality of care my mom was receiving. Not all the time, there were a few standouts that were excellent, but overall very lacking. I share this info. so if you're considering this facility you know what to expect. And with hopes that administrators will make changes for future patients. When searching for a rehab facility I admit I was influenced by the the gold star ratings from outside organizations, but after my loved one's experience, I realize this is more a reflection of savvy administrators working to get accolades from governing bodies vs. true gold star care.