Enchanted Petals has done it again! This is my second time using them for large event flowers and I will never go anywhere else. We wanted to arrange flowers ourselves for a memorial party and Avalon was so helpful in picking types of flowers that would fit the vibe and color palette we were looking for. All I had to tell her was the event, sizes and quantity of vases and about my grandmothers personality and she designed the order perfectly! She took the stress out of having to choose my own and place a bulk order online, she is so detail oriented and even chose greenery that would accent the flowers chosen. She even timed when to take them out of fridges and when to cut them so they opened perfectly for the event time. Everyone at the party raved about how wonderful the flowers looked and knew my grandmother would have loved them. If I had to do this on my own it would have been terrible, I definitely would not have known to order certain types and colors that Avalon knew would add pops of color & detail like we wanted. She is an artist at her craft and I cannot wait to order from Enchanted Petals again! Even the value was much better than other florists and bulk stores. Thanks so much to the enchanted petals team. read more

Enchanted Petals Florist - Florists Near Me - Baltimore, Maryland

What a fantastic customer service experience. I was in town for the Running Festival and wanted to greet my friends with flowers as they crossed the finish line. As a walk-in customer on a Saturday morning, with a very small order, I did not have high expectations for service, and boy was I wrong. These ladies went out of their way to take care of me, and I felt like I was sitting on the porch just sipping some tea with lifelong friends. They were pleasant and personable, and I am pretty sure I got more than I paid for - certainly more than I'd expected! will be back next year to get finish line flowers again! HIGHLY RECOMMEND! read more

This florist is the best florist EVER!!! THANK YOU Avalon for creating the most beautiful 50th Birthday bouquet. My wife loooved them!!!! We also took your advice and went to Jimmy's to celebrate and had the best time ever. Thank you for your time and commitment to creating a beautiful arrange of flowers for her. read more

Enchanted Petals Florist - Florists Near Me - Baltimore, Maryland

Thank you so much, Reece! My mother really enjoyed her flowers. I will definitely be shopping for more flowers from Enchanted Petals Florist! Also, they do same day delivery on their orders. Great customer service! read more

Enchanted Petals Florist - Beautiful arrangement! - Florists Near Me - Baltimore, Maryland

Their hours clearly state 10am i called at 1025 to ask about a Particular arrangement whoever answered was rude and told me to call back and hung up the phone, this isn't the only time I've heard about them being rude but wanted to give them a try. Dont shop here if you want to be respected. read more

Extremely grateful for Avalon! I'm out of state and called to see if they had a specific plant to be delivered locally. She did not have the plant in stock and instead of telling me no, she took the time to look in the computer and find it. She placed the order with her supplier for an ASAP delivery. She's extremely kind and understanding. I highly recommend Enchanted Petals Florist for your floral needs. Thank you! read more

My experience with Avalon was amazing! The personal phone call to ensure that my delivery was a success was just the icing on the cake. The floral arrangement for Father's Day was absolutely gorgeous! I will certainly be using this amazing florists for future needs in Baltimore. read more

Horrible service. I called to confirm they were open because I was 8 mins away at John Hopkins Hospital. I was looking to purchase flowers for a sick friend. I arrive in exactly 8 mins at 2:48 pm. They close at 3:00 pm. She complained the entire time!!!! Talked about her other appointments which totally confused me because THEY CLOSE AT 3:00 pm. Charged me $53 and had an attitude!!! Go elsewhere. This lady is only concerned with weddings and events. read more

I've called Enchanted Petals twice now to arrange for a delivery of bouquets for my wife while she was in Baltimore on business. They have been nothing short of outstanding! Very friendly service, impeccable designs, prompt delivery - all arranged over the phone. I cannot say enough about how pleased I have been! They brightened up her day immensely. read more

Great customer service! I received a beautiful arrangement for my engagement this past weekend, including excellent care instructions. And my now-fiancé absolutely loved them! I will definitely be a returning customer. read more

I ordered for Valentine's Day a simple 6 rose arrangement about 3 weeks prior to the day. That process was easy and I was followed up with by Avalon to schedule what time I could come pick them up. On that day 10:45 came by and they weren't quite ready BUT I completely understood as they were swamped for Vday. They quickly looked at my order and fulfilled it! I was even contacted a few days later to make sure all had gone well. I will be reaching out again for future flower orders! read more

Such great customer service! I ordered five arrangements and had them delivered to my hotel. They came on time and looked beautiful. The flowers lasted the entire length of the conference. The special Fuji flowers they recommended added the unique flare and classic style that I was looking for. Thank you so much! read more

Enchanted Petals Florist - Their flowers tied together my display perfectly. Thank you! - Florists Near Me - Baltimore, Maryland

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A friend recommended me to this fantastic florist. I'm living in Paris and when a friend was recovering after a stay in the hospital I had the most wonderful exchange with Avalon. She was kind, patient and helpful. I think we all forget how far a friendly tone can go in stressful situations. I don't have many occasions to send flowers in Maryland, but if I have any in the future, or know any friends who will I would highly recommend they use this lovely florist. read more

Flowers were a day late and slightly decrepit. Rude on the phone and unresponsive to emails. Would defintely not recommend.

Received a beautiful arrangement as a birthday gift from friends, and Avalon tracked me down to make sure I received it on time. The flowers are beautiful and artfully arranged - love then mix of exotic and greens (for the holidays). Will definitely use for my future floral orders! read more

This is the second time I used Enchanted. The quality of my flowers were incredible. I ordered a delivery of a dozen red roses to my girlfriends job. The delivery time was on point, as scheduled. I was able to meet the store owner and she is such a sweetheart. Shows you a lot Off attention, but also give me you your space to browse the items. Most importantly, her attention to detail is what impressed me the most. Think I found my primary Florist. read more

Very disappointed in customer service, delivery, price and product. Excited to order my first flower delivery to friends on vacation. Avalon didn't know what arrangement I wanted had to tell her where to find it, asked what time for delivery responded noon (this was more than 24 hours before noon) then flowers weren't delivered till 4 o'clock after multiple calls. Flowers arrived on Friday and were dead by Tuesday morning thankfully they were checking out. Price went from $75 to $100 in the blink of an eye. Only thing she got right was my credit card number. read more

Avalon and the team at Enchanted Petals Florist is amazing! I called the morning of Valentines Day to find specific flowers for my boss's wife and she not only patiently took care of me on the phone, when i arrived in person, she was SO sweet and accommodating to help me on such short notice on the busiest day of the year! I cannot wait to use them again for any future needs and truly appreciated the kindness and help on such short notice. read more

Absolutely love this florist. She came through with soaring colors for a last minute event that I had in Baltimore!!! The orchids were utterly gorgeous and her arrangements were breathtaking. This is the spot for picture perfect flowers read more

As soon as Avalon answered the phone I knew I had called the right place. Her smile & enthusiasm travels right through the phone!!! I ordered star gazer lilies for my daughter and she was honest about waiting until the next day because she is getting a new delivery and the flowers would be fresher! Avalon rocks! I will let you know about the flowers after I see the arrangement. read more

Great place, friendly owner and perfect customer service! I can't say enough good things about this place! I am doing cartwheels!

The service we received at Enchanted Petals for our wedding was EXCELLENT!!! Avalon and her staff are amazing. I cannot put into words how wonderful it was working with her. My bouquet and all the flower arrangements were beyond BEAUTIFUL!! This is the place to go for all your floral needs if you truly want to receive an ENCHANTING experience. Perfect name for the perfect place. read more

Seriously. The customer service AND the flower arrangements are ON POINT!!! Avalon, Delores and Devon have gone above and beyond in helping me get a stunning arrangement of flowers delivered under difficult circumstances! I sincerely appreciate it and will only call Enchanted Petals moving forward!!! read more

I am an executive assistant and need to buy flowers fairly often for work reasons/boss' personal reasons, and I could not be a bigger fan of this place. Everything I have purchased from here was beautiful and reasonably priced. Times when I have needed last minute bouquets, I was able to walk in or call - and the result is always great. Just today I picked up a gorgeous get well bouquet, and everyone in the waiting room where I delivered it (they would have delivered it for me but it was a last minute order) wanted to know where it was from. Do not even bother with the online services - you want Enchanted Petals. Miss Avalon is even nice to chat with while you wait! read more

Called because I have a client staying in the area and I don't know MD very well. Avalon helped me and was incredible. She was so sweet on the phone and was extremely helpful. I will definitely call back when I need flowers in the area. read more

My family hired enchanted petals to do the flowers for my wedding and I have to say it was some of the worst customer service I have ever received. Avalon was polite and lovely during our first meeting and once we decided to work with her she became rude and unaccommodating. She refused to tell us what we were ordering until we paid and then never gave us a break down of what we ordered so we still don't know specifically what all we paid for. We asked for a flower crown for my three year old niece and the one delivered was too big even for a grown woman. The boutineers we comically large to the point where they wouldn't even stay pinned to the groomsmen's suits (even though we sent everyone's heights and weights as requested to have them properly proportioned) and on top of that they were delivered late and delayed my ceremony service, when we called Avalon regarding this she told us that it was no longer her problem because the delivery driver had them. We asked for peonies and we're given roses instead. We were quoted one price and then it doubled inexplicably at our next consultation. Unprofessional service and a terrible product. Not worth the stress and definitely not worth the financial expense. read more

The only florist you should go to. 1800flowers lost my husbands order and he called Enchanted Petals the day of and they rushed up the most beautiful bouquet within hours. They delivered an even more beautiful valentines bouquet this year. The owner obviously loves what she's does and deserves every customer in Baltimore. read more

Enchanted Petals Florist - Florists Near Me - Baltimore, Maryland

Wonderful experience. A pleasure to do business with Avalon.

Didn't deliver on the delivery date. When I called to ask when they would be delivered they told me they already had been. I emailed when they didn't show up at all and received no response, they arrived the next day with no follow up, explanation or even an apology. Just a huge waste of $150. read more

While we had a great florist in Atlanta, I was nervous about getting flowers for Mother's Day. Just like Yelp said, though, this florist's service and their flowers were excellent. However, their location is a block from 300 E. Lombard Street so make sure that you get the right address. read more

There is a reason why customers continuously call out Avalon. She is a joy to work with - excellent customer service and a vast knowledge of all the options. She immediately picked up on the type of arrangement I wanted and took excellent care of me. Thank you Avalon!! read more

Fantastic experience working with Avalon. I called Enchanted Petals on a Wednesday (from Martha's Vineyard, MA) about ordering flowers for a wedding celebration to be held that Saturday evening in Baltimore. Even though it was a tight deadline Avalon made me feel that it was totally doable. I explained what the bride thought she wanted and Avalon put together a beautiful modern bouquet, flowers for the mothers, boutonnieres for the groom and the fathers, five table center pieces and five cocktail table flowers. All of the pieces were gorgeous. Everyone loved them - in fact, one woman told me they were nicer than the flowers she had ordered months in advance of her wedding! I am very grateful to Avalon and Enchanted Petals for making the whole experience so seamless and rewarding. I highly recommend them and if I ever need flowers again in Baltimore, I know where I'll go. read more

The BEST customer service! I spoke to Avalon today and she was so extremely helpful with all of my needs. I am an out of state customer (RI) and Avalon gave me some great ideas and options and even helped me with the card message. They take pride in every arrangement and I would highly recommend them! read more