STAY ELSEWHERE!…read more Moldy odors, very outdated furniture, uncomfortable beds, all undesireable but the worst of all, is the owner is rude, and cannot handle any criticism (check the reviews). With all of the choices in Eureka, this one should not be one of yours.

We loved our cabin, roomy even with the walker my mom uses. Very close to all we were doing. The…read morepool and the place is decorated beautiful. The food was wonderful. There we nice snacks and drink choices free in the cabin. The only issue was no housekeeping came in. But still a great place

We came to Arkansas to relax and this was a great place! We came during Thanksgiving. The house…read moreis beautiful and the view amazing! The decor throughout the house is modern, house is very clean and had everything we needed for cooking a meal. People are so friendly, our hands were constantly waving back! If you want serenity, this is the place to come. Beautiful museums and trail. I thank my friends for inviting us to join them. It was 6 of us and we had plenty of space and enjoyed our stay.

Of course, when I chose to visit Eureka Springs, I had to experience the last remaining original…read morebath houses in Eureka Springs. I got the works; the steam cabinet, a mineral bath, and a massage. I was so relaxed by the end of it I could barely walk or think straight. I even fell asleep during the massage! Only downside for a more modern customer is that the spa layout is completely original. There are no sound barrier walls or anything. The walls and doors aren't floor to ceiling, so one can hear toilets flushing, tubs draining, etc. But it's great for feeling transported back to the old holistic, homeopathic ways.

Beware of Tyler, the tyrant psychotic sociopath owner of The Palace Bath House!…read more I visited the Palace Hotel and Bath House expecting peace and relaxation. Instead, I walked out shaking, humiliated, and in tears -- an experience I will never forget for all the wrong reasons. The mineral bath area consists of small cubicles with no ceilings, something I was never told. I didn't hear or see anyone else, so I genuinely believed I was alone. While in the bath I was trying to meditate but then someone started playing very distracting music that interrupted my meditation and I asked politely for the music to be turned off when someone changed it to something distracting. I made normal, reasonable requests -- a towel, a time extension -- nothing out of the ordinary for a spa. When I went upstairs afterward, everything changed instantly. The owner, Tyler (appeared to be in her 40s -50s had shoulder length completely gray hair) approached me out of nowhere and told me she was "astonished by my behavior" and that I was "the rudest person" she had ever had as a customer. I was stunned. I had no idea what she was talking about. She accused me of "yelling" and "ruining the experience" for others -- even though I had spoken calmly and had no idea the entire facility shared open acoustics. I immediately apologized, over and over, because I felt horrible. I was crying, shaking, and trying to explain that I truly believed I was alone. Instead of listening, she doubled down. She told me I was "blacklisted" and needed to leave. Meanwhile, other patrons -- the very people she claimed I had disturbed -- came to comfort me. They told me I had done nothing wrong. They hugged me. They reassured me. They told me her reaction was completely out of proportion. I ended up having a panic attack from the shock and humiliation. My entire day was ruined. Days later, I am still shaken. When I tried to call to request a refund, I discovered my number had been blocked. No conversation. No explanation. No willingness to resolve anything. I have never in my life been treated the way I was treated at this business. I left feeling berated, belittled, and publicly humiliated for something I didn't even know I had done wrong. The lack of sound privacy, the aggressive confrontation, the refusal to communicate afterward -- all of it paints a very clear picture. Bottom-line, BEWARE of The Palace Hotel and Bath House and the tyrant psychotic sociopath who runs this establishment, TYLER! My experience was emotionally devastating, and no guest or human in general deserves to be treated this way. Consider yourself warned.

Quaint place to stay while checking out Eureka Springs. The owners are so welcoming and friendly…read more The beds were comfortable. It is older but it was clean and I felt safe. So worth the money.

Me and my family traveled to Eureka Springs for a 3 day weekend. We were less than impressed with…read morethe Matterhorn Towers. First, the website was not accurate to what the hotel provided. The website said there was complimentary breakfast, and upon our arrival we found it did not have breakfast. Second, the owner greeted us with profanity and very much obviously under the influence of some kind. Next, while we were swimming the owner brought his dog into the swimming pool area and left it while telling us to keep an eye on it. The dog proceeded to pee on our child's shoes and jump onto the chairs with us. When we reported the dog to the owner, he acted like he didn't know what dog we were talking about. He put the dog up and came back to start arguing with our 13 and 10 year old continuing the profanity. This might be a good hotel for adults, but definitely not family friendly. The beds were similar to a couch pull out mattress, loud and extremely uncomfortable. The coffee maker did not work in one of the rooms as well. We feel like due to false advertisement on breakfast availability, the owner should have credited the cost of breakfast for the two mornings we had to go purchase it somewhere at the very least.

The owners were beyond amazing! Every last detail was covered. Food was AMAZING, the room was…read morespotless, as was the rest of the property. Really top notch from every perspective!

I know every single other review to be found is five stars, but for the money, I wasn't that…read moreimpressed, especially with breakfast. If it's not going to taste good, at least have a lot of food, a lot of options... the pancakes and fruit were near tasteless, the muffins oily, very few options for tea... The patio door off the kitchen was left unlocked both nights, which felt unsafe. The owner came and talked to us *without his mask on* multiple times, while we were trying to eat breakfast, so we didn't have our masks on - that was a little awkward. Also awkward was being pressed so to visit the tiger zoo or whatever it is, upon check in, and to join some random lodging site upon check-out. Seeing animals was nice, and the little details of the rooms were nice - paintings, curtains, lampshades; soap, multi-shower head shower; carafe of ice water that stayed cold till the next day... the wrap-around balcony.

A short walk to eateries and bars while avoiding the noise from Main St makes Benton Place the best…read morebed and breakfast in Eureka Springs. Attention to detail is what sets this wonderful building apart from the rest. We stayed in the Memories Suite and could not have been happier. The beautiful stained glass throughout the room tied in well with the period furniture. It's obvious that the owner, Rebecca, is full of love and truly cares about her guest's experience. Everything is quality, from the furnishings and bed to the breakfast muffins and champaign. Definitely enjoy your morning coffee on the back porch while watching the wildlife and taking in the view. We can't wait to come back and stay another night.

Very good location. Easy to walk to most places. Rooms are very clean. We meet the care taker when…read morewe arrived. She is very friendly and said that if we needed anything that she lives very close and can be here in minutes. Our room has a full size refrigerator, stove top, sink, microwave and coffee maker with a small table for two.

This may sound sycophantic, but watch me roll! My fiancé,…read moreand myself, have just been treated to one of the best weekends of our relationship! Upon arriving, Kieth welcomed us with incredible warmth! After a speedy and smooth check-in; we had the pleasure of meeting the owner, Ant. The friendliness and hospitality of this man, and his husband, is unparalleled! Through the following tour, we viewed an outstanding property! If your last trip to MVR was more than two years ago; then you have got to return! The new owners have transformed an adorable space into an immersive experience that will have you planning your return before check-out! It is my emphatic recommendation that you make MVR your next "Must-Visit"! Tell 'em Tanner sent ya... it won't do anything, but you'll feel like an insider! ;-)

A must if your visiting Eureka Springs. Great place. Very tasteful for this type of environment.read more

Amazing dining experience! Resorvations only…read more 1 hour trail ride with delicious dutch oven cowboy meal at camp. Drinks and desert included. Open year round. Fall colors makes for an extra special experience. Breakfast is my favorite consisting of fried potatoes, sausage and eggs smothered with cheese in cast iron along with biscuit or griddle cakes and fruit. Lunch is amazing too. I recommend mini meat loaf in brown gravy with real mashed potatoes and sweet corn and if you get lucky brookies for desert. Family friendly unique dining.

My fiancee and I stayed here during the bike rally. It was truly one of the best experiences we've…read morehad in years! The rooms far exceeded our expectations. They were very clean, and nicely decorated. The hot tub was plenty big enough for the 2 of us. We decided to take the 1 hour trail ride as well. Was a beautiful ride. I was surprised at just how amazing the trail was. It wasn't your typical circle trail around a flat field. It was through the woods, up hill, down hill. The guides were extremely good at taking care of us amateurs. I HIGHLY recommend this place to anyone looking for a nice quiet getaway at a very reasonable price. The staff are very friendly and helpful. Even the 3 legged Bassett hound named Fred (i think). Great time. Can't wait to do it again soon!