I have been a happy customer for a couple of years. This is my review of their "service" from Feb…read more 2026 - Aug. 2026 2/3/2026 Filters cleaned 2/17/2026 Pool time fixed 4/27/2026 Spa timer pin fell 7 pm 5/30/2026 Spa timer pin fell 6:30pm 6/18/2026 the pool is going on at 10:30 am 6/19/2026 I asked Diego to reset the pool to 9 am 6/20/2026 Pool ends at 2:50 / Spa is on at 9am. The pin was changed to 2 pm 6/23/2026 Diego changed the time FORWARD - right on front of me 6/242026 Diego fixed the time. i learned how to set the timer 6/30/2026 Black Aglae complaint. Request to begin taking pictures of timers at end of every visit. CWS started with a cooper treatment pool 8:20 - 2:20 / Spa 3:30 - 4:30 Began babysitting Diego 07/21/2026 Diego is showing up around 2pm. 07/28/2026 Diego is showing up around 2pm His window has been from 9 - 11 am for over a year - no communication of a time change 07/31/2026 I had the water tested at Leslies and it came back with 50% quality score. the water chemistry is all out of whack. Phosphates at 1339 TDS at 3600 I essentially asked CWS what i am paying them for 8/4/2026 in an effort to correct the water quality, CWS gave the pool a phosphate treatment using Orenda PR-10000 phosphate remover. We agreed that I would call when the pool is clear and they would clean the filters. 8/7/2026 I called CWS to schedule filter cleaning on 8/12/2026 8/11/2026 Regular weekly maintenance with Diego. 8/11/2026 CWS called after weekly maintenance visit to reschedule filter cleaning for later in the week. He "didnt know why" he was scheduled for a bigger job. 8/12/2026 I had the filters cleaned by a different company. I got lucky. This company said that CWS knew exactly what they were doing and that delaying the filter cleaning would have caused the filter to crack; damaging my property. And here is what a crack in the DE filter means: When a diatomaceous earth pool filter cracks from pressure, it either means an internal part (like plastic manifold) has split, causing DE powder to blow back into the pool or the external outer tank has ruptured, which creates an extreme safety hazard by spraying water or violently bursting. To CWS's credit as of Aug. 17, 2026: phosphates are 471 (1339 on July 31) TDS n/a (3600 on July 31) As of Aug 12, 2026, The water is circulating like a champ now compared to what it was PRIOR to the phosphate treatment! In hindsight I believe that Diego was using something he calls "soap" after he's cleaned the pool and this"soap" gets smaller particles in the middle easier to collect. This soap doesnt bubble, it is mystery soap that I never saw him use last summer. Soap also does a great job of clogging the grids in the filter. And, if the pH or alkalinity is off, that also helps to clog up the filter. These and I'm sure there are other factors I am unaware of, that have contributed to crappy water circulation. CWS seems to have had a plan to create an environment where the water wasnt circulating well, then reduce needed chemicals, creating the algae issue. After a month of copper algaecide treatment (because I bitched about it), they killed the bloom, though the dead bloom is still on the sides of the pool and looks like shit. From the algae bloom to the delay in cleaning the filter, that is 2nd attempt to 1) damage my property, 2) breach of contract, 3) negligence / shirking their professional responsibilities in about 45 days. I am still wondering why I allowed CWS to clean the filters in February when historically, CWS has always cleaned them late May / Early June. Something happened in having the filters cleaned in February that contributed to all of this. I had another pool company look at my pool, and the first thing they said was the pH is too high, and they were right because I had the water tested at Leslies. None of this is rocket science, CWS knew exactly what they were doing. They were purposefully shirking their professional responsibilities. This is my awesome experience from Feb - Aug of 2026 with CWS. All this for a whopping $250.00 a month! The kicker of it is, I have been with this company since mid 2024, so almost 2 years now with zero issues. Something has changed in their decision making and transparency over the last 7 months that has spoiled their 1) overall service, 2) my trust in their ability, 3) my confidence in them moving forward.

CES Pool Services is a great pool service and repair company. Craig is conscientious and truly…read morecares about his customers and their concerns. CWS replaced our former pool service company after we had a complete pool remodel. I can say the difference between our former pool service and CWS is a world of difference. They are able to handle any issues that arise with professionalism. You will not be disappointed with CWS. I recommend them if you want great service at a fair price for the service and expertise they provide.

We started working with them on our newly renovated pool. We are so happy with the service and the…read moredetail. Clear communication is the key to a successful relationship, and Pool Smart OC exceeds our expectations in this regard. I would recommend them to anyone who needs excellent care of their pool. The price is reasonable and we appreciate the fixed price. Thank you!

Pool Smart OC came to our rescue when we moved into our house right around the Santa Ana winds last…read moreyear. Since then our pool has been so clear! They have very good communication, kind and supportive. We know that our pool is in tip top shape due to the commitment of Ryan and his team. The pricing structure reflects the quality of the work and I do not have to worry that something isn't being done properly. Thank you to Ryan and team!

I highly recommend Perfect Pool & Spa, particularly Ryan! After communicating with him, he came…read moreout the very next day to reprogram my pool automation AUX settings. He was prompt, professional, knowledgeable, and had everything working correctly in just a few minutes. Ryan quoted a very fair price, but after completing the work, he refused to accept any payment. That level of honesty and integrity is rare these days, speaks to the kind of person he is, and left an extremely positive impression! If you're looking for someone who is reliable, responsive, and genuinely cares about helping his customers, I wouldn't hesitate to call Perfect Pool & Spa. Thank you again, Ryan - you truly made our day!

Been using Perfect Pool and their predecessor for nearly 20 years. Always the best service hands…read moredown! Ryan, Chris, Shaun and all the guys are great.

The folks at WestCoast properly diagnosed the specific issue that was causing our hydraulic pump to…read moremalfunction and, unlike other pool cover companies we've used over the years, they didn't try to unnecessarily pad the hill with other dubious repairs. They were also very responsive and performed the services we needed less than two days after our request. WestCoast will be our "go-to" pool cover repair service going forward!

Thank you WestCoast Pool Covers for helping me finish my pool with this great looking pool cover…read more Westcoast Pool Covers were patient, helpful, responsive and VERY understanding. When they came to do the official install the guys were friendly, efficient, timely and best of all answered all my questions. It was such a breath of fresh air to have the professionalism of a company, after the unprofessionalism of the pool company. Thank you again WestCoast Pool Covers for a pool cover that works and looks great!

Matt is the best! Reliable...every week hes here. He has an automated billing service. If he cant…read morecome which is rare he will notify his clients. He keeps the pool spotless. Hes been servicing us for over a year. Hes available by text with questions. The best pool service for sure! You wont be disappointed!

I have had the pleasure to have Phil take care of our pool for a little over 7 years now. He has…read moretaken our thrashed pool from nasty to super clean and amazing. Over the years we have had it re-plastered and upgraded the equipment. There has never been a time where we couldn't just go outside and jump in the pool and enjoy ourselves. He has gone above and beyond for us. I recommend his service any and every time someone asks me about how I keep our pool so wonderful.

The Hock family is the best. Great customer service and best pool plaster company around.read more

IAN AND TAYLOR and the whole crew did an amazing job. They started early and finished my major…read morepool renovation in two weeks with new pebble sheen, a beach entry repair, new LED lights and new filter cartridges. The crew is extremely well organized and professional. I refer these guys to everyone I know that is looking for a pool renovation. The pebble sheen looks amazing. They even salvage my 26 year old Quick Clean system. They did an amazing job painting my rock. I have had this painted 3 times in 26 years. Their paint job was the best of all. Follow up after the job was also outstanding.

Worst pool company in Yorba Linda. The owner is a scammer. He has no integrity when dealing with…read morethe customer. Bad experience in dealing with him. His cleaning crew is mediocre and will up charge you for services. Customers beware of this dishonest company.

We are so thrilled with the service we have received from Pool Techniques. Not only did they do a…read morestand-up job with the installation of our pool equipment and lighting, they guided us along every step of the way. They helped us purchase top notch equipment at a great price, answered all our questions, and we ended up with exactly what our family needs to have an awesome pool experience year round. Quick to communicate, clear and upfront on pricing and expectations, and friendly service. Our pool is kept in excellent condition, cleaned impeccably well, and I literally never have to even think about it. I couldn't recommend anyone higher! Two very enthusiastic thumbs up.

We have used a few pool services. Not until now have I been 100 percent happy with the service…read more Mathew is always on time and communicates with us. He has not missed a week and most importantly the pool looks amazing.! The service is worth every penny we spend on it. Most importantly my wife likes the look of the clean pool !

HIGHLY recommend! My husband called several pool companies in the area and this was the only…read morecompany that responded promptly. We recently purchased a property with a pool that turned green in a matter of days. Matt came out of his way to inspect the pool and offered to fix the problem at a reasonable price. Will update with photos once their work is complete.