Jenny is simply amazing in everything she does. Always friendly and very professional. She is very talented and if you get a chance to go see her I would highly recommend. read more

Jenny is amazing!! Have loved my nails for two years in Waterville with her. I'm glad she is closer to home but sad to loose her. She's very talented, always on time and friendly! If I had the time I would drive to her. read more

Super fast pedicure, Asked for funny bunny they said yes and they gave me white.. They knew I was getting engaged.. but my nails do look really nice just kinda upsetting they picked the color ! read more

Empire Nail Salon - Dip with tip - Nail Salons Near Me - Bath, Maine

Girl had a hard time removing the gel that was on my nail, so after prying the shit out of my natural nail with an acrylic tip unsuccessfully & hurting me - JUST CUT my whole nail off to the nub with out hesitation and glued a fake one on -all while chatting w her friend who sat by her or arguing with another employee. Never even spoke to me aside from asking me to pick a color- which I did and then got 2 wildly different ones- ended up giving up & will pay to get re done elsewhere bc I was pissed off and couldn't wait to get the hell out of there! Never again. Ps - all of my finger tips are super sore from her using way too powerful/ incorrect tool to cut them waayyy down which I never asked for read more

Pretty sure I was over charged. I got a basic pedicure with Gel, basic mani with French gel . They charge my card $103 I gave a cash tip. She took my card and had me sign without showing what she charged. My fault for not paying attention. She cut my toe and my finger. Definitely not going back there again. read more

Under new ownership as of March 2022. Lena is super sweet & conscientious. I've been in for multiple mani/pedis since Aug. Every person that's worked on me delivered outstanding service. Hubby got the Modern Pedi, & for me, the Deluxe Pedi & Mani today w/ Hallie. It includes a hot stone massage. Worth every penny! The $5 callus remover gets you a foot scrub w/ a rasp that removes all your dry dead skin. They were very efficient, got us out of there in an hour, but took their time & didn't shortcut the massage or painting, despite it being a busy Sat. Happy to have found them! read more

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Friendly, professional staff. Great selection of styles and colors. I always get the dip; it lasts for weeks without damaging my nails; actually makes them stronger. Manis and pedis are relaxing like they're supposed to be. Highly recommend! read more

worst pedicure I have ever had. Took the girl all of 15 min max. Was left sitting in the chair with a cold wet towel over my legs at the end for 15 min, took it off myself and took toe spreaders out myself. Paid 36 dollars for it. Won't go back again that's for sure. The girl never even spoke once just pointed to polish I had picked out. Very poor customer service. read more

I've visited 3 times. The first visit was ok. The second 2 were horrible. The woman providing my pedicure was very rough. Each visit she drew blood more than once. The polish coverage was also poor and end result was lumpy. I could see my nail through the color. There was also a .90 service fee added to the bill. Not sure that that was for. I will not return. read more

arrived at 3:36pm on sunday just for them to be closed...not a great first impression. there's not even a sign for an explanation as to why they are closed before business hours end read more

Empire Nail Salon - i arrived at 3:36 pm on sunday just for them to be closed... - Nail Salons Near Me - Bath, Maine

I went to this nail salon because it's very close to me. I decided to try a new place because my normal salon was closed today. It started out horribly. The lady doing my nails cut my nails down to the skin, and when she was filing she continued to file my skin and drew blood. I let her keep going and by the time i was done my nails were lumpy, and already chipping. I knew she noticed because she made a face but instead of fixing it she went into another room and i payed and left. I do not recomend this place unless you want a horrible nail job. read more

So I called and made an appointment with Lena. When I arrived she had someone else do my pedicure , when I requested her. I was upset but the young lady who did my pedicure was nice. read more

Went and got my nails done and Lena NEVER fails to impress!! Highly recommend her! She's fantastic read more

Empire Nail Salon - Nail Salons Near Me - Bath, Maine

Went here for the first time and had a horrible experience. I showed up fifteen minutes before my appointment and waited 45 minutes to be seen. The woman rushed through my pedicure in 15 minutes and then rushed through my gel manicure leaving bumps and hair on the nail surface. She became upset when I asked her to clean up the nail polish that was all over my skin. read more

Empire Nail Salon - Nail Salons Near Me - Bath, Maine

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I received the absolute worse service ever!! The nail technician was rushing throughout the entire time. The length of my nails were uneven, the dip color was clumpy and the color did not cover my entire nail. When I pointed it out to her, she acted like she had no idea what i was talking about. The she got her peer to look at my nails & she also put on the same act. Never again. Do yourself a favor an do not get your nails done there. I do not recommend this place!! read more

This is the closest nail place to me so I keep trying to give it a chance and I keep getting disappointed. I walked in today and was told to come back in a half hour. I asked if I should wait or leave and come back. They said leave but come back in 45 minutes. I came back in 45 and they were all busy. I sat down to wait and after 20 minutes asked how long it would be they argued with each other and then told me another half hour. Day blown! No mani/pedi. Never going back. What a way to run a business! read more

I only give this 2 stars because the front desk lady was funny and outgoing. She made the rest of the place seem inviting since no one else really spoke. I feel they rushed my nails even though we had appt for 6 and we didn't get seated till 645. Full set of gel in 30 minutes. They look horrible and I now have to spend another $40 to get them fixed somewhere else. read more

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This place is great. I absolutely love the way my nails come out every time and the prices are really reasonable. Highly recommend.

Pedicures are completely rushed and not worth the money. Manicures are rushed even more and are poor quality. For example, since when does a manicure not entail cuticle removal? You pay an extra $10 for this. Save your money and go elsewhere. read more

It is upsetting for me to leave this poor review because the first two times I went here I had a great experience. The woman doing my nails was kind and genuine. She talked to me about her 4 sons and i talked to her about my daughter. She was wonderful and did a wonderful job. The time before last that I went there I waited for literally 30 minutes before anybody serviced me at the pedicure seat. I understand soaking my feet, but not for that long. Oh well, I thought. The rest of my experience was good. Then I went there again last Tuesday to get a gel pedicure and manicure (what I always get). However, this time when I got the pedicure they used the lamp thing that you typically use for gel nails. But I realized that they had never done that in the past. Were they never doing the gel pedicure in the past? I was confused. Then I went to the manicure station. The woman, Kim, who I had never seen there before, was my manicurist. She first off asked me if I was there to get my eyebrows done too...I found that funny and insulting considering I had just come from getting my eyebrows waxed at Pura day spa in Brunswick! Ha! I am in the process of growing out my eyebrows so maybe that's why she said something? Regardless, I was taken aback by that. Then, I told her u changed my mind on the color and would like a light pink. She showed me a light pink she had right there already. It looked fine. However, after it was done I realized it was a sheerish light pink that I believe they use for French manicures. Why wouldn't she show me my options? Or ask how I liked it on? I thought after it was done with a couple coats the color might be better. Nope. Then, she asked me if I work or go to school. I said no I don't I am a stay at home mother. I love being a mom, I want to have more children. She went on to tell me I should work and provide for my kids. She really pressed the fact that I should be working. Excuse me!? After completion, she told me: Next time you come I will do your eyebrows. Never do them yourself again...Ummm... Finally, at check out, I was charged more than I had ever been before. In the past it was $49. Now it was $64. Did they never really do gel pedicure and never charge me for it, therefore, leading me to believe I got a gel pedicure when in reality I didn't??? I always went there for the great price and for the super friendly woman (who wasn't there this last time). Needless to say, I won't be returning. read more

Overall my experience here was pleasant and relaxing but it definitely was not the quality that would have me returning. I'm from out of town and chose this salon because of its location (my husband is golfing nearby and we're attending a wedding tomorrow). When I walked in (at 10:45) I was greeted by a couple of friendly people who worked in the salon. I had made an appointment for 11:00 but they took me early since there weren't any other customers. I took a while to choose my color and wasn't thrilled with their selection because they had multiple different brands of nail polish, there was some OPI, a limited amount of Essie, even less China Glaze, and then a variety of others I had never seen/heard of before. I chose the deluxe pedicure (decided to spoil myself) and am ultimately happy with my choice. The man who did my pedicure gave a great massage- my only critique would be that it didn't last long and the water wasn't as hot as I like. Deluxe pedi= $41 While I was getting my pedicure, another woman started my manicure. I let them know I wasn't in a rush and it could wait but they kept working. The manicure was your VERY basic manicure.. my fingers barely soaked in water, and I left with dry finger tips. She did put lotion on and messaged my arms/wrists a little after she put the color on but it wasn't great. After filing my nails, my hands never went back in water and therefore the edges of my nails aren't the smoothest on the underside/edge. She put on the color okay but asked me how many coats I wanted and didn't do a great job.. there are some spot at the tops you can tell aren't done very well and I have a tiny bit of polish on some of my fingers. Overall it looks good but not great. Mani (with pedi)= $10 There was a woman at the salon (Kim) who was very personable and friendly and chatted with me a lot. The others who worked there were pleasant and talked a little, but Kim was especially talkative and struck up quite the conversation. It was nice of her to do so. So, I'll try to summarize: Color selection (non-gel): not great Customer service: very good Pedicure experience: good Manicure experience: not great How I feel my nails look now: good, but not any better than if I had done them If I came back to town, I would look for another place, but this salon was not awful! Just not like many I've been to that seem to pamper much more and create a much more finished look on my nails. read more

Longest lasting gel nails you'll get in the area! Great experience overall: staff are personable and timely, work is neat and beautifully done, and the salon itself is clean and tidy! read more

Great place for gel nails! Very nice clean place. Friendly staff. They did a really good job on my manicure and pedicure. My nails look nice more than a week later. I expect they'll last 2-3 weeks. read more

The staff is super friendly and they always do a great job with my color. The salon is clean and quiet and doesn't smell like chemicals. The 3 stars rating is because the basic pedicure costs what most basic pedicures cost, but is extremely... well, basic. There is no exfoliating other than scrubbing your feet for a minute with a hard scrub brush and no hot towels. Just expect a dip in the water and color. After your color you get a little lotion. They try to upsell your pedicure as they have a lot of options. I'm sure the other options are great, but of course they cost more. If you're just looking for color on your toes, get the basic! If you're hoping for a regular pedicure, you'll need to upgrade. read more

I had a very unpleasant experience here yesterday. The woman was rushed, the pedicure was not done properly. Every shortcut was taken that could be taken. She couldn't get to the next customer fast enough. I called to ask about having the gel changed since the color wasnt what I asked for. It was lumpy, on my cuticles and skin and missing in some spots. I was told to come in the next day. When I arrived the woman who did the pedicure got up from her customer and argued with me, saying the color was right. (It's really not) trying to down play any complaints I had. She told me to come back in 2 hours because they were busy. No appt was made. Instead of going back a third time, I've decided to not visit this nail salon again. Just having the polish fixed without arguing or to be made uncomfortable would have been enough to make me ignore the subpar pedicure. The buffing block was used on the tips on my toes, in an attempt to remove the dried gel on them, which hurts. Nails were cut so short, cuticles not pushed back, old gel was ripped off with the cuticle clippers. I cant recommend a nail salon if service depends on who you get. Some are good, but it isn't worth possibly getting someone you'll be this unhappy with. read more

They are very friendly and make sure that you are happy with your time there and the outcome of your nails, I showed up for a fill on my acrylics 30 minutes prior to them closing and they stayed late and did not rush me at all I felt very welcome and respected there and my nails came out AWESOME! I will be going back again. read more

I have come here for the last couple months, had AMAZING experiences. Tonight I went had a male and had the worst experience. Showed him a pic of what I wanted totally different. Shape wise, and design wise. Not to mention a bunch of the acrylic stuff UNDER my nails. I don't know if I'll be going back. One star is giving them credit. read more

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My daughter and I were hesitant to come here after reading the reviews, but ultimately decided to try them out. I'm so glad we did!! Melissa and Michelle did out mani/pedi's and we had a really great experience. There was a special Kids chair for my daughter and she loved it! The technicians even recommended a great product to address a nail problem my daughter has had for quite some time. The girls talked to us the whole time and answered every one of my daughters ridiculous questions. Lol! Then when we went to pay we got a broken down cost of what we got, which I don't think I have gotten at any other nail salon ever! That was really nice to see. As a bonus it was HALF the cost of some of the other salons we have been to in the surrounding areas. We will definitely be returning and would recommend anyone to try them out! read more

We called for an appointment, they asked us to come 30 min early so we rushed and accommodated them. we got there on the time (the asked us to come) then they made us WAIT AN HOUR. WHY? WHY? ask us to come earlier???? As we got up to leave they begged us to stay, so we did. This was the worst pedicure and manicure I have ever gotten, they rushed, no massage. 3 days later my shellaque is coming off and I am very upset. I will never go there again. oh and I wanted my fingernails and toenails to match.. they of course don't. read more

I've been coming here for a couple of times now only because its the closest one to where I live. I usually have Melissa do my manicures and pedis and she does a good job and is very nice and friendly. Since she wasn't there today I had a male employee do my nails and its by far the worst gel manicure I've had. He was rushing and was too rough on my cuticles. There was no one else after me so i don't know why he was even rushing. I told him that my nails were bumpy and not smooth and he pretended to fix it by filing one nail. Ok all that did was scraped the nail polish. Anyways I ended up paying $26 for a shitty gel manicure and in top of that he expected a tip. I told him that my nails were bumpy again and he wanted to just fix one nail. Like no thanks bye! He was probably going to jack it up even more.If you HAVE to come here i only recommend Melissa. read more

Empire Nail Salon - Worst gel manicure ever!!! - Nail Salons Near Me - Bath, Maine

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On holiday, went to two places before coming here. Wanted to relax with a pedicure. Mission accomplished. I splurged on the spa pedi-mani combo with a glass of mango mimosa. It was relaxing. It was quiet on a Monday at about 4pm. Mission accomplished again. Was glad to find this place. Thank you to Yelp for helping me to locate this place. read more

I wish these folks got it but they don't. It's in my home town but they are just awful. My mani-pedi yesterday was subpar. Pedicure was fine but what's up with banging on your legs and feet during what is supposed to be the massage portion? The manicure was ridiculous. I asked for a bit of a cut, rounded and ended up with different lengths and square (I think) nails. I'll have to go to Brunswick or Topsham. read more

This was the first time I've tried the salon and went at a friend's recommendation. I was nervous because I needed a manicure and gel for my wedding, but my nails came out excellent. They were nice and professional, and had my friend and I in and out very quickly. It was clean and quiet, and more pleasant than 'that's other place' in the area. I will definitely go back. read more

BEWARE! RIP OFF! Back in August I went in for a pedicure. The guy who did my pedicure did try to get me to upgrade but I declined and told him I wanted the standard pedicure for $26. When he applied the polish he put a big glob on each my small toes and it looked messy. I asked him to correct it and but he didn't seem to think it was a problem. It took two attempts to remove and reapply the polish. When I got my credit card statement I found that they had charged me $36 and not the $26 which is what my receipt showed. Even though I wasn't impressed with the job he had done I still gave him a cash tip. I am in the process of disputing the additional charge with my credit card company. Even though this salon is closer to me, I will not be going back and will go to Nail World in Brunswick instead. read more

First time trying empire and I must say I'm impressed. Everyone was so nice. The young girl that did my nails did an amazing job and I'll definitely go back! read more

I have been here twice now, and both times has been less than impressive. This last time really was absolute disastrous. We came here to get our nails done for my friends wedding. She had made an appointment for 6 of us. They did not have enough staff to accommodate our group. But, that didn't stop them from accepting more clients. Since they were so understaffed and had so many clients, they rushed through each of our pedicures and manicures. They also did not do what we asked. We showed them a picture multiple times, but they did not understand what we wanted. It was the worst pedicure I have ever had in my life - the water was cold because I had waited so long for an employee to be available, and they basically did nothing more than paint my nails. The "massage" was just rubbing lotion on my legs, nothing more. The bride ended up having to wait 2 hours before she got her nails done. There were clients who came in and had the same services as us that finished before some of our party. They also only had enough to give 3 of us small glasses of champagne and then they ran out. Overall, it was just a horrendous experience. I will never return here again. read more

This is the worst nail salon I have ever been to. The water is always cold to soak in. The workers are rude speaking their foreign language amonst themselves not paying attention to their customers. A lousy job on a pedicure. Will not return to this salon ever again. read more

My daughter and I decided to try this new salon out last Sunday. We had no wait, we were seated immediately. We ordered the "modern spa package" pedicure. The furnishings are new, as are the wall displays of polish. We noticed they have smaller character chairs for kids...very cute! Our attendants were very thorough and gentle. We had their full attention at all times. A very pleasant experience and we plan to return often. read more

Where do I start, I feel like they didn't know what they were doing they hassle you into upgrading your pedicure choice after you clearly state which one you want. And I don't see the point of lotioning your legs after they paint your toes? So you go through a whole pedicure and don't even get lotion on your feet?? All that for $26 and the pedicure was they put my feet in a bucket of cold water for 10 minutes. My daughter was going to get a pedicure and the put the water in the kids chair and then drained it and left her sitting there so we canceled her pedicure..... Very un professional. It only got 2 stars because there is paint on my nails. We will see how the fill goes....... Tbc read more

Talking about having the worst pedicure of my life. No "menu" was provided, as is customary, Cold water as previous reviews mentioned, no scrub on legs, no lotion, VERY sweet older did the pedi, but clearly has no idea what the industry standards are. Perhaps the worst part was when she attacked my feet with a nail brush. The service ended with her soaking my legs in oil which stained my jeans, as she relentlessly rubbed the bones in my feet. It was awful, and there was no price adjustment for the missing services. I've tried this place before and it's never been good... But its never been this bad. read more