A beautiful place to escape reality while getting pampered…read more Danielle's expertise in color & styling created a look that got repeated compliments from by husband for days.

I was very disappointed called for an appointment and was asked if I was a regular customer and how…read moresoon I wanted an appointment. and answered as soon as possible, Today is Aprio 24, 2026. I told here this would be my first visit, and I wanted to have my hair cut. I was ask to hold for a moment while she checked for availability. She came back to the phone and said her FIRST available time would be MAY 27. no time just a date. I told her that was to far away and thanked her for checking and I would try another salon. I felt like I was being "put off" I was not offered to be put on a waiting list. She simply said "OK" and hung up. I am not rating on the service but on the customer service.

I had an amazing experience here. The owner and stylist, Kristin spoke with me about how I wanted…read moremy hair cut and colored. After we agreed on a plan, she got to work. My hair came out beautiful! I loved the conversation, the comfortable environment, and the personalized service. Lastly, I love that she only uses eco-conscious products. I highly recommend Kristin and Eco Beauty

Unprofessional, Misleading, and Dishonest…read more As a first-time bride(like most bride's), I relied on Kristin's professionalism to guide me through the process -- but instead, I was misled and overcharged. She told me she could "make it work" if I brought in my own hair stylist, and even accepted an introduction to that person. At no point did she make it clear that her pricing wouldn't change -- even if she wasn't providing hair services. By the time she revealed that I'd still be charged full price, it was too late to adjust. If you're a wedding vendor working with someone new to this (like most brides), you have a responsibility to be transparent and fill in the gaps -- not take advantage of them. I ended up feeling cornered and exploited. I would strongly caution anyone against working with Kristin unless you're prepared to overpay for services you don't receive.

I'm not sure I've ever been more disappointed with a haircut in my life. I had an absolutely…read moreterrible experience at Looking Glass. I was optimistic about my visit because I had a pretty good experience two years ago when the salon was on Maine Street. This time, I needed the dead ends cut off of my hair and wanted to have my layers touched up. My hair was quite long, and I knew that I'd lose quite a bit of length because I hadn't had it cut since August. When I arrived for my appointment (made the day before) in the late afternoon, no one was out front. I walked in and a few moments later a woman walked out, surprised that I was there. She asked me if I had an appointment, and then saw that I did, but told me they had closed early so no one else was there. She asked me what I was looking to have done, so (as I had on the phone) I explained that I wanted a shampoo and cut. She asked me at least three separate times for what I wanted, to the point where I said I had spoken to someone named Stacy on the phone yesterday and explained what I wanted to her. Turns out it was actually her, and I guess she had no recollection of anything we discussed or even the fact that I had an appointment. I sat down in the chair for my shampoo, and for the next twenty minutes was essentially berated for the quality of my hair. First, she noted that my hair knots up really easily. Which it really doesn't... I have straight, relatively fine hair that is pretty easy to deal with. She was attempting to run a "wet brush" through it and was having a difficult time, probably because the bristles weren't strong enough to really grab in and hold up against whatever loose tangles were in my hair. Instead of just working through it, she brought up my hair "knotting up easily" at LEAST three more times. She then proceeded to make the following remarks while looking for a reason that she was having so much trouble: "I put a LOT of conditioner in it." "Have you brushed it today?" "You must put it up a lot." "You must blow dry it every morning." "Do you put a lot of product in it?" I don't know why she had such a hard time with it, because no one has ever struggled to manage my hair. Anyway, once she started actually cutting it, she switched to making remarks about how DRY my hair is. Over and over and over again. She told me I wash my hair too often, use the wrong products, wash it the wrong way. I love to get advice on beauty-related things, but it's nice if they come as gentle suggestions rather than blunt remarks/criticisms. Isn't the point of going to a salon to feel beautiful? I felt anything but once I left. Every time I've had my hair cut elsewhere, a shampoo is always paired with a blow dry. Just makes sense. This time, I was immediately informed that having my hair dried after the cut would cost TEN additional dollars. So I said I'd pass. I appreciated the heads up, but thought that was a pretty ridiculous price jump. At the end of the cut, she kept asking me "are you sure you don't want it dried? I don't want to send you out with wet hair." I was damned sure I wasn't going to pay an extra ten bucks at that point. She gave it a once-over with the blow dryer (to clear her conscience?), and then I was done. At that point, alarm bells were going off in my head, so I wanted to get out as quickly as possible. When I got home, I decided to use a wet-to-straight tool to style the cut for myself. From a distance, I was fairly pleased with the outcome. Then, to my horror, I looked in the mirror and had a friend take a picture of the back. My hair, not only much shorter than I thought it would be, looks like a damned agricultural terraced field. It seems that Stacy cut my bottom layer by several inches, to the point where it aligned with my shorter blended layer. Instead of cutting that layer to match, it seems as though she just snipped at random so that my top layer is now roughly 1/4 inch shorter than the bottom and not blended at all. And when I say "roughly", I mean that a drunk person could have done at least as well if not better. All in all, after the way I was treated during the cut, I was at least hoping for a decent outcome so that I could forget it and move on. Instead, I'm wearing my hair in a bun until I can find someone I trust to fix it because it's literally embarrassing. Worst haircut of my life.

I loved my hair! I got so many compliments on it. She listened to everything I wanted and it came…read moreout perfect. The lack of 1 star is due to the location and the fact that I felt like I couldn't get a word in the woman was talking so much. I would definitely recommend this salon to a friend just tone down the chatter a bit

Bought a Groupon massage package and the massage was consistently wonderful that I'm going to work…read moreit into my budget to go weekly. Joe does a great job listening to and addressing my concerns. I go for deep tissue and he can bring the pressure.

I have been searching for about seven years since I moved to Maine for someone to do my hair…read more Kristina is wonderful! I have been so happy with my haircut since I found her. I am no longer afraid to get it cut.

I've had the best haircut in my life here! The first time ever I took a photo of the cut I wanted…read morein with me & when I left my hair was exactly like the photo! Debbie was recommended to me by a friend & she gave me this great haircut & was super nice & friendly! I'm a fan!

My 4 year old daughter is going to be the flower girl in my brother's wedding and is over the moon…read moreexcited. She got her first haircut at Hair Styles and Attitudes when she was 1 and was excited to come back here for the pre-wedding cut. Being an unvaccinated kid, after booking the appointment we were hoping for reassurance that the staff was vaccinated. When I asked off hand, assuming they were, I was told that no, not all staff were vaccinated. From my past experience, and from my family's hundreds of visits over the years, this is a great spot for a haircut. I wanted to share this update in case it helps parents of children who are too young to be vaccinated, or folks are immunocompromised or in another at risks group. I can't speak to their mask policy, but was told if we wanted to wear masks, we could (no comment on the staff wearing masks). Hope that's helpful, and again, once we come out of the pandemic I'd highly recommend this business for their haircuts.

Very cute and warm environment! My girlfriend showed me this place for her haircut and she always…read morelooks amazing coming back! Very beautiful environment it's the depiction of everything good about Maine. And the prices are perfect! I fully recommend this place.

They have upgraded their salon with a really nice waiting area. Their customer queue system…read moredisplays who's next and approximately how long is your wait might be. It has turned into a very efficient yet warm and welcoming experience. The haircuts are efficient. They get it spot on every time.

everyone in there is very friendly and they use excellent products and take very good care of your…read morehair and nails. You can go in there and get your hair done and also your nails done all at the same time One stop and they only use the best products and they listen to what you are wanting and help you make decisions

I've only been here once (so far) but my husband came as well. We ended up seeing the same stylist,…read moreHeidi, on different days. Hubby got his usual "clean up the shaggy" haircut done and was pleased with both the work and the price. I also got my standard management haircut (as you can see from my before and after pictures) but am totally happy. Heidi was a hoot to chat with and she clearly does good work. I mentioned my double cowlick and she was clear on how that influenced her work to best flatter me and leave my hair manageable to boot. As is my custom, I'm leaving a star free for room to impress me. It's hard to imagine them being more impressive, but I consider consistency of work a valid gauge to base that 5th star on.

I have been going to Holly for 9 months. She is WONDERFUL! Always makes me feel comfortable and…read morerelaxed. She is quick and thorough! I can't recommend enough!!

I had a very pleasant first experience here this morning. I…read morewasn't 100% sure how to get in, so I called. Wendy guided me in (door between "Hatch" and "Nest," go up one floor and turn left) and I found a very small but cozy space that was sparkling clean, tastefully decorated, and calming. Wendy herself was an absolute love. She made sure to check in with me frequently during my two procedures, she was polite, friendly, and just the right kind of chatty. Her technique was gentle and, while not painless because somebody is putting hot wax on your flesh and tearing out hair at the root, minimally painful. I have only had a couple of previous waxing experiences, but this was by far the best. I am in town on vacation so sadly I will not be a regular client, but if I did, I would be.