We have experienced excellent customer service over the phone and in person. Erica, who works on…read moresite gave us a great welcome and tour when we arrived to pick up our storage locker key. Her instructions were clear and helpful. And she was fun and friendly.

Originally when I moved in I gave this place a five out of five but by the time I moved out they…read morehad sold their management to another company. Horrible! The only thing good about this place is the one person, Erica, who works at the front desk understands what a disaster it was when they sold the management. At this point I wouldn't recommend them at all. I've moved my Storage to Cloverdale; I'm paying less and I'm definitely appreciated as a tenant.

NEW I have been leasing an office space here for the better…read morepart of 2023. Ryan Phillips is the onsite Director Operations and does a terrific job. He communicates well with tenants on any issues that may affect us. He fixes issues quickly and has made a number of improvements. I occasionally enjoy the food truck that Ryan contracted to come onsite! Its actually really amazing food especially when I dont have time to leave the office to find something in town. This is a well run place if you need an office or large secure yard for equipment. Location is really ideal. Easy on/off the 101 freeway.

Ryan, I can't say enough about this person. Professionalism is an understatement. Ryan is the…read moredefinition of customer service with value. Very quick to respond to questions and requests. Makes the leasing process easy and simple. Ensures safety and security on and around the premises. I highly recommend if you're looking for an office, parking or yard space to contact Ryan. I guarantee you will not be disappointed.

Friendly service! I was viewing their service online. They got back to promptly and explain their…read moreservices and what was available.

secure, and staff responsive and efficient. they don't mince works, just spell out the rulesread more

Talk about a complete transformation of a business !!!!!! The new management are professional,…read more courteous and the place looks great and inviting to the customer!

Sept 2025: they are now going thru a lot of management changes. The place looks just…read moreawful...ghetto! Full of junk, trash, and tall weeds. I fear for my nicely maintained RV I have stored there. If it does not improve very soon, I will move my rig elsewhere.

The manager there is a thief. I was out the Country for 3 months and my wife is jobless due to a…read morecar accident and this guy at the storage management sent me letters staying that they will take my items to for an auction if I don't pay the 154.00 amounts for over 3 months. He took all my items (over 5,000 Dollars in goods) and he still charging me for the storage the total amount using a collection agency. To cover himself he said also that I will be in court. What a way to make business! He never mentioned any of this when I signed the contract, neither on his first letters but till the very end. Very tricky person. I am going to file a lawsuit to this place at the City of Cloverdale ASAP and also from the County Court in Santa Rosa. They are all thieves at this place. Be careful. This is the address: 35 Industrial Drive Cloverdale, CA 95425 (707) 894-3682

I've been storing my classic muscle car and boat here for the past few years. The price is…read morecompetitive and I have a large garage. The people are friendly, the property is clean, and there are numerous surveillance cameras all over the property. I highly recommend this storage facility for any size locker you need.

First off, I'd like to say cleanest storage unit i have ever had. And i have had alot with having…read more too move 4 times in last 8 years. Eric, the office manager was very helpful in finding me.Not one, not two, but three storage units.As I needed them. Also a way better value than santa rosa and a lot cleaner. Had the opportunity to meet the owners, glenn and mark, who are both really nice as well.It's a good group so if you need a storage unit, hit them up.

The person I spoke to was very helpful in trying to find me the unit I wanted. He was on the ball…read moreas far as trying to accommodate my request. The units of themselves seem to be a little less likely to get dirt in them. I feel that the units are a little overpriced, but seem to be the going rate. They did call me back several times to see if there was any other way they can help. Great customer service.

I had a challenging experience moving to Lucerne, and I'm so grateful to have found T&M Self…read moreStorage. Thomas was incredibly helpful and reassuring during a stressful time. He emphasized the safety of my belongings and truly valued my business. While the facility itself is older, Thomas and his wife, Mimi, are dedicated to making continuous improvements. I've seen them actively working on-site, which speaks volumes about their commitment. I appreciate their genuine care and reliability. They follow through on their promises and truly want to create a great storage experience for their customers. If you're looking for a storage solution in this area, I highly recommend T&M Self Storage!

From the owner: Specialties Storage…read moreUnits Starting at $80/Month. Locally owned and owner-occupied self-storage facility in Lakeport offering secure units ranging from small to extra-large sizes. Available unit sizes include 4x10, 4x13, 8x10, 10x20, 10x22, 10x24, 12x24, and 17x19, all with 10-foot ceilings that allow customers to maximize vertical storage space. Units are ideal for household storage, moving transitions, business inventory, equipment, and long-term storage needs. Monthly rates typically range $80–$200, making this one of the most affordable storage options around the Lake County area. Because the owner lives on the property, the facility benefits from regular on-site oversight along with 24/7 security camera monitoring—a level of attention you rarely find at large corporate storage chains. Month-to-month rentals. No long-term contracts. Clean, secure property with hands-on local management and ongoing property improvements.

I met with Linda who provided me with excellent customer service. She helped me with the paperwork,…read moreshowed me several options of spaces to choose from, helped me with my gate password, and explained the pricing options for the site I ended up choosing. The prices are great and I like my parking space. I gladly recommend Mighty Vault Storage in Santa Rosa for storing your RV. I am one happy customer!

Fair business practices: We rented a covered space for our…read moretrailer for many months (+/- a year.) The onsite manager was helpful, although not always responsive quickly. The covered space was ok but the maintenance to the support arm that impacted getting in and out of the space never happened. My main complaint was their business practice policy regarding rental reimbursement of partial use of the 3 month rental interval period they sign you up for. Many months into our space rental, we paid our upcoming 3 month rent for the space. Near that time, we were also notified, as were all the space renters, that we would need to move our trailer out of the space for 3 days the following month ( a few weeks into the 3 month prepaid rental period ) due to gravel maintenance and grading. When we moved our trailer, we decided to relocate our trailer closer to our new home and give notice to Mighty Vault that we vacated our space by email and phone message, and we were seeking reimbursement of unused rent. Up to a week later, we received a call and we were told the business policy was they do not reimburse for prepaid rent, that we would have needed to go month to month before the 3 month prepayment, and then we would only have paid for one month, not 3 months. The business kept the more than $400 of unused rent. Additionally, we were told that this process was included in the initial contract information done many months before, which we had not recalled, and they had no way to reimburse partial amounts the of 3 month prepayment. While I understand contractually, I had not recalled that information. I find the policy as unfair in practice to the consumer and do not recommend this business as fair and trustworthy.

I have had 2 vehicles stored here for several years. At the time the Rohnert Park Public Safety…read morethreatened to tow the trucks from my own driveway for not moving them every 3 days. I needed to move them fast. I stumbled upon Ace Vehicle Storage. I got lucky. Totally nice people. Every time I call or drop by I'm treated not just as a customer, but as a friend or part of the family. These guys will definitely take care of you and your cars. Only 5 stars because Yelp only gave me 5 to use.

They are amazing. great price, good location, great customer service. I have 2 cars stored there…read moreand they never fail to make you feel totally comfortable about your vehicle being there, and I am a total freak about where my car is. I have to feel at ease with it and Jacob is awesome!! I definitely recommend Ace Storage