Friendly service! I was viewing their service online. They got back to promptly and explain their…read moreservices and what was available.

secure, and staff responsive and efficient. they don't mince works, just spell out the rulesread more

The facility is great and the manager is nice, but the billing is done by the owner in San Diego. I…read moregave notice in time, and moved out on schedule. I left the unit immaculate. They are still billing me monthly, I have not received my deposit back. It's been months! They are now threatening to put a lien on my stuff. No problem since I removed it months ago.

From the owner: We are a family owned and operated business serving Lake County for over 30 years. We look forward…read moreto serving you!

I disagree with the 0217/2019! The manager did not hear…read moreanything because she was asleep! As soon as she found out there was a break in, she first called the customers effected by the incident. Then called the Police to take a report! The repairs started the next day and were done in 2 days later! As far as insurance, it states clearly on the lease that it's the customers responsibility! The manager did her best to make sure the customers were taken care of!

I'd give them a zero star if was available! Stored ski boat six months here. Old storage units,…read morepoorly maintained. All units need updating! Poor security locks, Gina told us that locks were being updating to more secure, cuz of break ins when we signed contract (never happened)... most alarming is how owner treats his customers! Unprofessional, bully and is threatening. My story mis understanding, mailed my payments to 4655 Lakeshore Blvd. in error, paid the steep late fees and all rent, but felt physically threatened and that my storage unit items or boat was in harm from his encounters with me. Owner is reckless, dangerous and should be reported to the police! Despite being paid up, he evicted me and placed double locks on my unit. Upon my exit, he even drove by like a creepier, when i was removing my boat. This is a dangerous place... do not rent from them! He deserves to go out of business for his conduct and character!

First off, I'd like to say cleanest storage unit i have ever had. And i have had alot with having…read more too move 4 times in last 8 years. Eric, the office manager was very helpful in finding me.Not one, not two, but three storage units.As I needed them. Also a way better value than santa rosa and a lot cleaner. Had the opportunity to meet the owners, glenn and mark, who are both really nice as well.It's a good group so if you need a storage unit, hit them up.

The person I spoke to was very helpful in trying to find me the unit I wanted. He was on the ball…read moreas far as trying to accommodate my request. The units of themselves seem to be a little less likely to get dirt in them. I feel that the units are a little overpriced, but seem to be the going rate. They did call me back several times to see if there was any other way they can help. Great customer service.

Rented a unit online. Met with Walt onsite. Simple paperwork, friendly service all on a Sunday…read more Easy peasy. Thank you Walt!

Needed a storage unit for an unknown amount of time until a trust is settled. Jill helped me find…read morethe right size and the right price for what I needed. The units are well maintained and clean. What more could you ask. Jill is charming and very personable and professional. Highly recommend this business.

The yard is always very clean. Security camers everywhere…read morefor good protection. People in the office are always easy to deal with.

From the owner: Our business is clean and secure New units multible sizes, security cameras, timed gate entry Paved read more

11th street mini storage is a locally run, secure, convenient storage facility. With a helpful…read morestaff and great prices.

It has been some years now. But I just noticed how in their ad it says. Secure storage. I just…read moreneeded to rent for 5 days. As I just sold some property and the lady wanted to move in asap. Since I didn't have my truck only a small car. I borrowed one and put all my tools into the unit on back side facing the hill. Got a call from management saying she thinks my unit was broken into but doesn't look like anything taken. Got me thinking , she had no idea what I had in there. So she could no if anything was taken or not. Was night time when got call. Headed up next day from Santa Rosa and upon arrival and opening door. I cried. Over 6,300 on tools taken. Everything gone. Even 2 deep sea poles and my Steelers Jacket my kids got me for father's day some years earlier . Called cops filed report. Then I'm told homeless people live on hill behind Safeway. Probably watched me unload . The i find out no working camera and the gate was broken. It was like they didn't care. Never once did i hear ( we're sorry ) what was said was this sucks. Then she wanted me to clean it out. They left boxes of crap in there. None of mine. And im to clean it. Lol. Bu the way. They didn't cut the lock. Couldn't. They cut the sliding handle around the clock. Would like my jacket back.

What do you want in a storage company:…read more Friendly people? Check Online Bill paying? Check Clean facility? Check Easy Access? Check Well Lit at night? Check Best prices in the area? Check There isn't much to say other than this is the storage lot to use! Their prices were better than everyone else, their staff (when you need them - pretty much just during setup or when your closing out) is great and I have no complaints. I had my stuff stored here for several months and after doing research of other local lots, this had the best price - couple that with everything else being top notch and exactly what you need, this is the place to go!

I submitted a request for a reservation to secure a storage unit for our boat, which we own…read more However, I was informed that we would not be allowed to inspect the storage unit before signing the rental agreement. This included not just the rental paperwork, but also proof of insurance, ownership documentation, and the boat's registration--all of which needed to be completed upfront with payment, despite not having seen the unit or its location clearly. This situation struck me as quite unreasonable and frustrating.