My wife was referred to this store and was told that they had surgical masks in stock. Her Mom is 88 years old with COPD and emphysemia so she is very worried about her mother getting sick. They charged her $75 for a box of 50 masks. My daughter found the exact same brand on line for $29.99.
I was furious (as was my daughter). We went back to the store to demand my money back. At first they were somewhat polite. The woman stated that they told all of their customers that their prices were expensive. When I told her that this did not make price gouging legal, she did not like that. A gentleman then came to the window and told me that he was not price gouging and that his cost was $65 per box. I explained to him that the rule is 10% over what the price was before the pandemic started. The woman agreed to refund my credit card when I told her I was going to walk out of the store, dispute the charge on my credit card and report her to New York State for price gouging. At that point she said "do you have the bill so I can get these f***ing people out of my store". Not very professional at all. read more