My stairlift is NOT working. even though the website claims assistance 365, they CAN NOT get…read moresomeone to my house for 6 days. YES! SIX DAYS! The website claims assistance -even on Christmas Day!!!! I was informed that they DO NOT do repairs on weekends! I would recommend Acorn over Stannah. my friend had an Acorn lift installed. She had repairs done the next day. In reality, Stannah does not seem to care as much as their website claims. Ive a 95 year old mother whose bedroom and bath are in the basement I'm going to have to CARRY HER for 6 days! THAT IS WRONG! When asked to speak w a supervisor, I was told they wouldn't be available for 5 days. Yes. FIVE! Service is NOT acceptable.

From sales to installation, I was impressed with the professionalism and friendliness of everyone I…read morespoke with and, after using my stair lift, l am now impressed with the quality of the product. I recommend this company highly. Now the stairs are safe for my 80 year-old husband and pain free for my 79 year-old knees!

Great team and very accommodate to our needs…read more Glen and his technicians were on time and very organized with there work also very helpful to understand how to use our equipment.

So disappointed in this company. Had to keep calling for someone to come to my house .actually the…read moreowner said at first he didn't want to waste our or his time. But we called back and explained our situation with my husband in a wheel chair and how he was stuck and couldn't leave the house. The other owner came. Nice man, measured said he would get back to us. But again I had to keep calling and calling with no return calls. finally I got the receptionist and she said the owner was out of town and faxed me a estimate. The owner never got back to us. Again I feel the estimate was something to put on paper just to not bother with us. He never tried to reach out to us. We weren't chasing anymore. How do you do this to people. Where is the compassion. Shame on you !

Juan delivered my new 4 wheel mobility scooter. He was here when he said he would be, was…read moreprofessional, and friendly. The scooter wasn't set up ideally for me and he went above and beyond taking the chair apart in the hot sun to move the seat back as far as possible. He made sure before he left my house that it was going to work for me. I would highly recommend if you have a need!!!

From the owner: At NY Mobility Solutions, we are dedicated to providing top-quality mobility and home safety…read moresolutions to enhance your independence and comfort. Our wide range of products includes ramps, wheelchairs, lift chairs, stair lifts, and bathroom safety equipment, all designed to improve accessibility in your home. In addition to offering these products, we specialize in servicing all types of medical equipment. Whether you need annual inspections or repairs, our skilled team is ready to deliver reliable, high-quality service at an affordable price. Let us help you maintain your mobility and peace of mind with solutions tailored to your needs.

My ex-father-in-law (who I still love dearly) turned 85 and had a stair lift installed. Well, he…read morecan still go down the stairs but loves his stair lift. He couldn't stop saying how much he loved the installer, Kevin (accessible answers). I met the guy and he seemed like a fine fellow. And... the install looks professional and works. Enuf said.

Kevin is very knowledgeable and a really nice guy. He told me that he didn't have a demo of the…read more600 series lift, but would take me to a customers house that had 2 installed. He was prompt for the appointment and once I saw the lift and the great install he did, I signed on the dotted line. We then went back to my house and installed it that very day! Talk about quick! He did a great job and was very pleasant to work with & cleaned up everything after he was done. it's such pleasure to find a tech that cares and had all the answers to my questions. Bottom lin, you can't go wrong with Kevin!

They are the best. They work with the Va and are informative and very knowledgeable. They installed…read moregrab bars in my shower area without cracking. Any tile

I was exetremely pleased with the professionalism and courtesy that we were shown when Ira came to…read moremy sister's home to explain their services to us. He explained to us all options and pricing and we decided to use their company to install a ramp in front of my sister's house. The installer was on time and did a wonderful job with the installation. I recommend this business very highly. Thanks Ira and comapny for all your assistance. Rita Polidori

I call and they don't pick up the phone. There's a sign that the door is locked you have to call…read morethem.

Worst experience with so called expert Valerie who took supposedly custom measurements for…read morecustomized wheelchair only to have everything reversed when chair was delivered. Almost 3 years later and I can barely sit in the chair for too long without searing pain. $5K wasted and I can't afford a new chair! Others tried to rectify but Valerie was the root problem and then copped a condescending attitude. I think I know my body after some 50 years more than she does. Do not trust Valerie or anyone else.

i highly recommend this gem of a store. Each time I went I was met with super helpful and…read moreinformative service with the human touch. a great variety of supplies for home care.

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!