Store is always well stocked (so you're bound to find what you need) and always well staffed (so…read moreyou're bound won't be waiting to check out)!

Clerk was nice the birthday bad I bought was Uber expensive so I can't say I'll return but I…read moreunderstand it's hard for small businesses to compete. Clean location plenty of parking .

We worked with Noel Estrada. He was the best! He installed a chairlift for my mother. We discussed…read morewhich side of the staircase we wanted it on, where to run the battery wire, whether it would hit the railing. He installed it, then explained how to use it, what the safety features are, where the sensors are, what to do if we lose power. Then he put a remote control on the wall at the bottom of the stairs and another at the top. We both took it for a ride, and it's perfect! I highly recommend him!!

Some of the reviews I read have made me actually stop and laugh. This is a business which has had…read morethousands of very happy customers, very few of whom have stopped to write reviews. But the few who have had bad experiences can't wait to post about theirs. Take these reviews with a grain of salt. Jeff is a very nice man and tries hard to help people as best he can. I have had a scooter, or multiple scooters, for over 10 years and have been to Gem at least four times during that period. I have been there for repairs and for purchases. Granted you might pay a little more there, than you would if you purchased on the Internet, but you would have your scooter or wheelchair right there on the spot. You wouldn't have to wait days or weeks to get it. Isn't it worth a couple more dollars to have someone explain using it to you rather than opening a box and knowing nothing. And the products he sells are all quality products. How can someone expect him to take their off brand low quality product make them into something they're not, for a couple of dollars. Yesterday I went in for a repair. After Jeff pointed out to me all the things that would have to be fixed, and the cost of each of them, I decided to purchase a new one. Yes it was an upsell. But it made sense. He showed me all that he would have to do with my scooter and it would still be an older scooter. Now I have a brand new one and I'm very happy. As I said, I have owned almost the same scooter for about 10 years, and yet Jeff was able to show me features yesterday that I never knew my scooter had. I couldn't get that from a box placed in front of my door. For anyone on the fence, give Gem a chance. They are a very reputable company and everyone there will do the best they can do to help you.

The service and knowledge of Gem Wheelchair is unmatched. I needed a wheelchair repaired for my…read moremother in law and a new wheelchair for my father in law--the depth of knowledge needed to navigate the many options long with the speed fulfilling my needs gave me tremendous confidence that I was take care of my elderly in-laws in the best way possible. Gem is and will remain my only source for equipment and supplies. Jeff, the owner, goes the extra mile to make sure all needs are met. He is a true GEM!

I am disabled and can't bend down. My cane and disabled placard show this pretty clearly. I pulled…read morein here and asked the slim older guy if he could help me figure out which of my tires was low as my dashboard indicator won't tell me, and he interrupted me to tell me that the air was over there (by the road). I said I can't bend down to do it myself and would pay, but he interrupted me again to tell me to "ask the girl inside [the gas station portion], but we're two separate businesses." So how will that help me? Rude, dismissive, and unhelpful for something incredibly simple if you can bend to do it.

As usual, Steve and his staff did a great job with the state inspection and other maintenance needs…read morein a timely fashion. Resorctong all clients working with each one schedule and making sure all maintenance issues are completed, This is a five-star auto repair facility. Fral lewis just reviews

Very nice! They are really nice men that work there. Reasonable and quick. Had a problem and they…read morereally helped me solve it

I was in the middle of a trip from Pennsylvania to western Massachusetts when my 2012 CRV started…read morethunking hard. I thought I had a flat but none of my tire indicators were on, nor any of my engine lights. I pulled off the highway and parked on the side of the road in a residential area and started investigating, which for me means kicking the tires and checking the oil. I'd just had the brakes done, but I couldn't see anything loose. A neighbor walked up, asked if he could help, but the problem seemed bigger than either of us could fathom. That's when he recommended this service station. I pulled in at about 9 o'clock on a Saturday morning, and the place was hopping. The owner came out, listened to my story, and said he might or might not be able to get to it today because his guys were leaving at 1 PM. I didn't have a lot of options, driving to the service station made me very nervous because of the clunk and clatter, so I parked the car, called around, and started calculating the cost of having my car towed 160 miles to home. Joao, the owner, came out to check on me, and I told him I hadn't found any other service stations that could help. He said he'd squeeze me in. His mechanic drove it into the bay and figured out the problem in one minute. Loose tire. As in, one of the bolts was about to pop out and the rest were wriggling free. I shudder to think what would've happened if I had been on the Hutch when the driver side front tire decided to separate from the vehicle! All of us breathed a huge sigh of relief. The mechanic double checked my new back brakes, tightened all the Lugnuts, and then they sent me to the local bagel shop with a list of pastries and coffee for the team. This was the lucky, lucky day I got to buy everybody breakfast as compensation for the repairs. Otherwise, no charge. As a musician on the road, I've had my share of breakdowns and emergencies. All in all, I've been really lucky, and today was no exception. If you're in a pinch, I recommend Joao and his friendly, efficient team without reservation.

I was trying to add air to my tires at Top Notch in Yonkers. I damaged the sensor, and the tire…read morewent completely flat. Sensing I was having a crisis , the owner Pedro asked if he could help me. I found out immediately how decent and honest he was when he said he could fix it for only $30. He did it right away, and I added a huge tip! When Pedro fixed my car he noticed the brake pad was worn out. How lucky I was to find this out! Poor brakes could result in a catastrophe! I came back a week later, and Pedro replaced my rotors and brake pads. He charged me an extremely fair price for doing this work. It was evident to me how great a mechanic Pedro is, when I arrived and found many cars ahead of me. I highly recommend this place as they are truly excellent. His wife also works there and was so welcoming as well!

I had my car fixed here and they were fast affordable and stayed in contact the whole time. Highly…read morerecommend and will be a returning customer.

Great! Fast installation and they really know the product. Reasonable prices too. Absolutely…read morerecommend.

Nick was a true pleasure to work with. My mom needed a chair lift installed in her house for my…read moregrandmother but was concerned because of how narrow and steep the staircase was - when my mom got in touch with Nick, he came over to provide an estimate right away and re-assured her that it's possible. He explained the process clearly and carefully, scheduled an install for a few days later and completed the install in one day! He did a great job - it's working perfectly and now my grandmother can easily get around the house! There are not enough words to express how thankful we all are to Nick.

What a great shop! They saved my car from being totaled. And then 6 months later they made my…read morewife's car look brand new after getting hit. They took care of everything. Thank you

Excellent quality work with great attention to detail. Professional team and outstanding results…read more Highly recommend!