This place was pleasantly surprising. We stopped here briefly with our tour group because we didn't want burgers king. The strip mall here does not have a plethora of choices. The staff were all very friendly and got our order right. We got a plain bagel, cream cheese, a gyro on a sesame bagel, and a turkey sandwich. All were fresh and tasty. They got us in and out quickly as well. read more

Tasty breakfast sandwich and bagels, slow and crappy service. I ordered the chicken and egg on a bagel and while it was tasty, the employees had everyone else's orders after I ordered ready before i did and it was an agitating half hour wait. A half dozen bagels and the sandwich is a whopping $31 after tip. Yikes. Its a shame because the interior looked nice. Its only 10 minutes from my house in danbury but it's not worth it. read more

Bagels fresh hot on site. I don't even know what time they're open, but I got here at seven but first I went to the Acme and they didn't have their bagels and rolls out why I don't know if you open at seven you should have them all out just like EMPIRE bagels so I went to EMPIRE bagel. These things are awesome. You must try. read more

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I was guided by my cousin who lives in the area next time I came to visit I had to try Empire Bagels. On my last day up this year stopped for a late breakfast. It was Sunday after 10am. There was a line and at first it moved fairly quickly. The staff did seem spread a little thin but they were trying. I ordered my usual litmus test of any bagel place, a BEC on a plain bagel. While waiting they do have some tables and bar chairs to sit if you want. Not fancy as it's not a huge place. Very casual. There's a cold case where you can buy drinks and pre-packaged food. After a bit of a wait I got my BEC. It was good. The bacon was nice and crispy. The bagel was also solid. Next time I'm up seeing family will go earlier as they were out of a lot of choices, but they were replenishing some as I was waiting. All in all a good experience and will definitely be back. read more

Empire Bagels - BEC on a plain bagel - Breakfast & Brunch Near Me - Brewster, New York

Busy bagel place in a popular plaza. Service tends to be a bit slow, but the bagels are good and the rest of their menu has tasty options. Fair prices and conveniently located. read more

Empire Bagels - Sausage, egg and cheese with hash brown on plain bagel - Breakfast & Brunch Near Me - Brewster, New York

Food is great but the service is so slow. Reminds me of that movie when the sloths are running the DMV .

I am a routine customer who lives in Connecticut, who moved here from New York. Location provides the closest to New York style breakfast sandwich, bagels, that I could find. however, the cleanliness of this location continuously decreases. One dining in I have to wipe down my own table, salt and pepper shakers feel like they've never been washed ever and this experience had flies flying around on the inside. read more

Food is good. The service is awful. If you think ordering ahead on an app like Grubhub or Ubereats will help, it won't. They are so unorganized, when you wait by the pickup wall, they completely ignore you. For food that is just fine, its overpriced and not worth your time. read more

We ordered 2 egg,ham, and cheese on a roll. The slab of ham was so thick it made a horrible sandwich. I asked for over med eggs and got over easy. read more

They cannot answer their phones ever. I am never able to place a call to them and their app does not work. When I place order through other apps they are never ready when I pick up even if I wait 45 min. It's the worst service I have ever experienced. I hate this place with a passion read more

I tried this place a few weeks ago after moving my office nearby. The service was extremely slow. I mean very slow. I figured it was a bad day and I'd give it another try. So today I call in to order on my way there so I wouldn't have to wait as long as last time. The guy immediately puts me on hold. 13 minutes later I walk in, still on hold, There are 4 people in line and 2 workers behind the counter working albeit slowly. I waited 10 minutes but the line never moved so I left. This was 9:30 on a Tuesday so it wasn't even prime time. Please reply here Empire when you get it together and I will come back. Thanks read more

I truthfully have mixed feelings about this place. I'd say 4 stars goes exclusively to the bagels and 2 stars for the staff and everything else. Bagels are pretty good. Nothing over the top but for sure the best in Brewster! The little farm housey vibes are pretty cool inside. Overall this place could be better than what it is. What I truly can't get past is the staff. Way too rude way too rushed. I completely understand the rush but no need to rush me into ordering and behind r u d e. Skip the omelette, skip the hash browns. Stick to the bagels and cream cheese. They're made fresh. Not a bad spot to be in this plaza just wish they'd be a bit better. Overall I'd give a 3.5. Not bad. But also not a life changing location. read more

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Our go to for breakfast! I usually get the OG breakfast with Matcha smoothie (banana, matcha, honey) then my husband usually gets Western omelet with Peanut Berry Jelly Time. Their muffins is to die for too. Service is good as well, theres this lady that introduces me to her muffins and desserts every time I go there. read more

Fast grab breakfast in the neighborhood. They have everything I want. The bagel so good. For me the coffee not the best. Only go there for the food. read more

This place has new management, same great bagels, sandwiches, and coffee. There is some indoor seating and a couple of tables outside. There's an extensive Breakfast and lunch menu. The bagels and baked goods are fresh. Great for a quick meal. read more

pathetic staff, food was cold, had me on hold for 35 minutes for an order. hung up called back and they were ready to take my order all of a sudden. truly one of the worst delis I've stepped foot in. read more

the empire burger and their cappuccinos are really good. I go here really high and no one judges me

ABSOLUTELY NOT, NEVER AGAIN. I came in around 1 pm on a Friday- pointed at a side, asked if there was any meat in it, was told it was vegetarian. Was even offered a big sample bite! Got to the car, and my boyfriend starts picking around the container. We both took a few bites and realized something was very off. Marched RIGHT back in, asked him to double check and make sure there was no meat. He came back out and kindly apologized that there was bacon. When I got my refund, a kid came out of the kitchen and started arguing with us that we should have asked him about the side, but how we were supposed to know to ask a specific employee what's vegetarian? I COUNTED on this place for having vegan and vegetarian options. Now, we will never go back. We're both pissed- the ignorance, the arrogance and the plain stupidity are not traits I can tolerate being associated with my food. read more

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Met my Dad and brother at Empire Bagels in Brewster. My Dad actually frequents this place so I wanted to give it a try. I read alot of reviews about orders being incorrect. But since my Dad likes this place I was just hoping the day we went it was our lucky day - it wasnt. Now they were very busy with call ahead or order online orders. My Dad ordered an everything bagel with tuna and a coffee, my brother a cheeseburger with fries, and myself a hot pastrami with onion rings. For some odd reason they did not hand my Dad his coffee before he sat down. Once the entire line cleared he had to go back up to ask for it. My Dad had to clean off our table because every tables had crumbs all over them. Other tables received their food, ate their food, and left when our order came out. My Dad's order - correct, my brothers order - correct, my order in correct. I had not eaten anything before hand and was hungry. I bit into the sandwich and it was spicy like really spicy. Then I look and somehow I have grilled chicken and not pastrami. At this point I was annoyed by the wait, annoyed my order was wrong. I had just witnessed an employee agruing with a customer because he had ordered the same exact lunch the day before but was charged more this particular day. So I scraped off the red pepper flakes and ate as much of the sandwich as I could. If you look at my other reviews I most often rate four and five stars. Im not looking to diss a business. My Dad and brother were happy with there food. So that was a positive from Empire bagels. read more

Came here yesterday for the Waldorf salad with grilled chicken and an energy boost drink! Loved the energy boost drink it is made with freshly juiced beets, carrots, apples and cucumbers. The salad was fresh and tasty! I love how they put the cheese and dressing on the side! read more

Until a few months ago EMPIRE BAGEL was my favorite bagel spot in the Bronx but of late I've been disappointed.They seem to be rushing the 'cooking' process-the the regular size bagels are a pale to light golden color, sometimes just pale-as a result the bagel is gummy and the outside lacks the proper crunch that a bagel should have. I once got a half raw bagelI cannot comment on the mini as they run out of them very fast read more

Best bagels from the Bronx brought up to Putnam County!! All the varieties are good my personal faves are salt and also jalapeño

This place is so bad it's hilarious. They got order wrong, the bagel itself tastes like a supermarket bagel and they're cheap with their seeds/seasonings only "covering" the top half of the bagel. If you want it toasted expect it to be burnt. read more

There may not be a more perfect meal than one of their everything bagels, toasted, with their lox cream cheese...loads of lox, the cream cheese is delectable, and the bagel is bagel perfection. The best to be found, anywhere! And, their coffee is the perfect accompaniment. Friendly, capable, courteous service. read more

Great place. Always busy which affects wait times a bit but it's almost always worth it! It's a good all round deli and sandwich spot; mostly okay pricing. read more

Fast and easy to order. Great BEC. Friendly staff and love that they have a juice bar. Great spot.

First off the bagels are amazing!!! I'm honestly confused about the bad reviews, my wife and just moved here from Brooklyn and were in need of a good bagel for breakfast. My wife is vegan and they had everything to accommodate her food restrictions, on top of that the service was excellent and quick, we were in and out in 10 minutes. We will be going back. read more

Terrible customer service, guy with the mustache super rude to everybody. Prices are ridiculously high.

Came in this afternoon for lunch. Wasn't any line, customers were seated already eating, so I figured it'd be quick. Ordered a simple sandwich. Took over 15 minutes to make a chicken sandwich with bacon. Unbeknownst to me, they cook their chicken to order, but even with that, for how thin the breast was, it shouldn't have taken more than 5-6 minutes. Chicken, as expected, was over cooked. Tomato was unremarkable, bacon was limp, and the bagel wasn't feeling too fresh. Prices for the drink cooler aren't listed anywhere, and extremely overpriced when you find out as you're being rung up. Overall, could have been faster, tastier, and more transparent. Will not be back. read more

The food is good, however I gave this place 2 stars for the following reasons: 1. Went there for lunch, I was the only person ordering, and it took 20 minutes to receive the sandwiches. Not great, but what made it worse was that I ordered a sandwich with avocado and when I opened it at home there was none. 2. They assess a .60 cents charge for using a credit card. I haven't seen this anywhere else and don't understand how they justify it. read more

Be careful when you order via phone or other service for pick up. They hand you the wrong food and when you return it for the correct food they tell you "you gotta check". How about they check before handing me the wrong food and then blame me for not checking it. It's their responsibility to provide the correct food, not mine. Other than that they have great food! read more

Buyer Beware: Their butter is NOT butter, it's a fake buttery spread. Their bagels are tasty for sure, but I find it offensive to advertise Bagels with Butter and then be given a fake spread with a laundry list of ingredients (none of them being cream). It's nasty and feels like I'm eating plastic. Also, while their rainbow bagels are beautiful, they're so full of artificial food coloring, that after eating one, my son's poop was so blue/green that it discolored the water in the toilet. I find that disturbing. read more

The issue is not the food. It's great! Really, it is...when your order is made right. It seems like the staff needs a lot of training. Everyone is friendly, which is also a plus, but it would be great if the staff actually remembered what you ordered after telling them three times. Friendliness and good food doesn't cut it when someone has been in the store several times and each time, there's an issue with your order or it takes 15 minutes for a simple egg sandwich and straight coffee (not during a crazy rush). It sounds like I'm not the only one who has experienced these issues, based on other reviews. I believe in giving people and new places a chance, but I'm running out of chances to give. Even today, my wife went there, ordered a sandwich for herself and a PLAIN bagel - nothing on it- for me and they forgot to put it in the bag! How hard is it to just throw a bagel in a bag?? NOTE TO MANAGEMENT: pay closer attention to who you hire, and time to step up your training. This ultimately reflects poorly on you. Also, beware of paying with credit or debit card. You don't know it, but you're being charged a small fee each time you do. read more

I was really looking forward to this place to open and boy was it worth the wait. The look and feel is exactly what this area needs. The menu is excellent and food is very fresh. The staff is very friendly and happy to accommodate. If you're ordering a bagel or sandwich you will leave satisfied. They have plenty of healthy options too. I just love this place and have already made it my regular stop in the morning on the way to work. I wish them lots of success. If I could make one request, I'd love to see a New Jersey staple on the menu, Taylor Ham, since nothing beats a Taylor Ham, Egg and cheese on a bagel for breakfast. It's the Jersey Boy Roots in me . read more

Empire Bagels - Breakfast & Brunch Near Me - Brewster, New York

Bagels were amazing, but veggie cream cheese was salty???? Thought it might be salt on the bagel, but tried cream cheese with another bagel and yup, was the cream cheese. Would definitely go back in. Heartbeat for the bagels!!! read more

Good, solid bagels, and cream cheeses seem on point, as well. Their breakfast sandwiches are good, and I've learned that you're better off plowing ahead and going off menu with ordering. Just because they have a very extensive, slightly overwhelming menu doesn't mean you can't just get a ham and cream cheese on an everything. Staff seems to be settling in, although the lack of a prep line (or at least a distributed one) means that everyone is everywhere, and it can get a little chaotic, to the detriment of service. And just a mild whine, they need to figure out their coffee situation. You can't keep sugar and milk behind the counter, then look confused when I specify how I take it and try and hand me sugar packets. But, overall, they're doing well, and doing better read more

Great new bagel spot. Happy with the service and bagels. Happy I saw the road sign an stopped in. read more

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I like friendly staff, good service and good food. This place has all 3! A coworker of mine told me about this place so I decided to give it a try. I love the look of the place. It's clean and up to date. So far everything that I've tried was delicious. Even their smoothies are tasty. I think once they got my order wrong but hey......everyone makes mistakes. I really enjoy their food and will continue to go back. read more

Average non kosher bagel store. Food often Arrives cold and the bread hard because grub hub has a lack of drivers in Putnam county

Been here a few times because of the convenience and get disappointed every time. Today was the I've had it and am not coming back. The staff are clueless, the service is slow slow slow and everything is overpriced. Only once has the order ever been right and today was no exception. Save your time and money and go somewhere else. 2 stars because if they got competent staff the place could be decent. read more