I went here for emergency dental appointment this past Monday and was seen right away. Went back…read morefor a root canal today and experienced the best care I've ever received at a dental clinic. I am deadly afraid of the dentist, always have been... but Dr. Lannom and Jasmin made my visit the absolute most comfortable it could be. I actually feel a little silly for being so nervous before hand. Excellent service and bed side manner. Amazing team, amazing dentistry and I'm so so so happy I came here! My new dentist for life!

BEWARE - This company is such a scam you can't even leave google reviews unless it's on Google…read moreMaps. I'll be posting my review at every location on Google as well as yelp until I can find an attorney or report them to the better business bureau. I've called more than 20 times trying to resolve a mistake their coordinator Julia messed up on. Jackie is the manager who I've spoke to numerous times but has never reached out to me. My senior father needed an emergency crown replacement and unfortunately this was the place we chose.The Alamo Ranch location to be exact. Not only did the dentist just not know what he was doing, we had to return SEVERAL times because the temporary crown kept falling out (I've had a crown before and my temp NEVER fell out). My Dad has Parkinson's so going back and forth several times was such an inconvenience. Julia gave us a quote and we signed on that amount - they even gave us a discount for paying it in advance. Well a year later - why are we getting a bill saying we owe almost $2000? I called them and no one had any answers for me. After I went in person is finally when I met Jackie and thought she would be professional and helpful. She found out that after insurance ran everything we still owed a balance because initially Julia quoted us for dental insurance coverage not knowing my Dad was clearly using Medicare because that was the insurance information we gave them. Jackie said she would follow up with her leaders and now we just received a bill from COLLECTIONS from a procedure that happened almost 2 years ago now. This establishment is exactly why I will never go to chain dental offices. And apparently they would rather scam customers than be honest.

I went in for my normal cleaning and checkup. I should have known something would go wrong because…read morethe dentist that was there previously was no longer working there and as a customer I wasn't notified. The staff is very friendly and accommodating. They are so caring that they deserve 5 stars for their work. Other patients were in and out in 40 minutes so that was great. My review is based on the care that the doctor gives. I was in the room and had my cleaning cleaning done in approximately 39 minutes. No problem! So here is when it goes downhill. After my hygienist was done I sat and waited for the Doctor to come in. I waited and waited some almost an hour and twenty minutes. What a joke. I finally asked the hygienist to see when I would be seen. She came back and told me 10 to 15 minutes. I wasn't going to wait over almost 2 hours. I told her I wanted to go and I did. Never got a call to come back in for my checkup. Time to go to the VA

we went in for our appointment and it was canceled they tried to tell us it was our fault but their…read morethe ones that dropped the ball. they were supposed to to call me back and failed to do so type of customer services was unprofess as we had three staff members going after us and the manager too so that makes 4 people one staff member said i am not from this office then said have a good day too. really unprofessional environment and very unorganized. they lost 4 customers in one day

First visit to establish new relationship. Front office is kind, personable, and friendly. The…read moreoffice is professional and Dr McCabe was thorough, attentive, and engaging. Just x-rays this trip. We'll see how the first cleaning goes next visit...

Dr McCabe was thoughtfully thorough in his explanations for every dental procedure he performed on…read moreme. I've been to enough dentists in my lifetime to know that his techniques and chair side manners are amongst the best. His hygienist and even his office staff are equally adept! Highly recommended.

Amazing team! I used to have so much anxiety about the dentist, but this team makes me feel calm…read more They are also very patient with my 3 year old.

The doctor's top notch and all the staff are very kind, my only critique is not necessarily against…read morethem, but clinics across America. The fact is TVs are omnipresent, and instead of kids watching and learning from clinicians and staff, they tend to be distracted by screens which impedes their development.

I had a great experience. They told me all my issues and gave me a price. The price was very…read morereasonable. Very friendly and would highly recommend.

Horrible with kids. Like they don't want to deal with them. Then with adults they suck as well. My…read morewife got a cavity filled and they told her she would just have to bare the pain when she was getting the tooth drilled because they didn't put enough local. Then we left and she still felt discomfort ever since with the same tooth. Then we go back to have them finish the job and they charge us for it saying they filled the cavity but not the surface. They tried to give us medicated tooth paste when we didn't want to pay. Never coming back again. Had 4 more cavities to fill and going to pay cash money somewhere else. Update: 9/13 now i am paying to fix their work for what they did on my wife. $80. Thanks dr dental. I should sue you.

Very professional with a hint of humor. They are enjoyable to work with and help with any cleaning…read moreor pain you may be experiencing.

Great experience! Our previous dentist didn't accept our insurance anymore, so we searched and…read moresearched and was happy to find Dr. Brandon at Five Star Dental! Located in a strip mall off Potranco, parking was super easy.. especially for a 7am appointment lol Office was clean and modern...practice has been around for 5 years. The entire staff was fabulous! Tori was my hygienist and she was awesome. Kind, patient, caring, empathetic... she truly cared and wanted to make sure I was comfortable. She explained everything she was doing and always inquired if I had any questions or to let her know if I was uncomfortable. Bite x-rays were taken with a handheld x- ray gun and cleaning started with a sonic water machine, prior to manual cleaning with instruments. Love how technology has really stepped up these past few years. Met Dr. Brandon for my teeth exam. Very nice and professional. All these years of never having any dental issues or cavities... I succumbed to my first issue. After careful examination, a crack in one of my molars was diagnosed. A two appointment process was scheduled for application of a temporary crown , then three weeks after the final permanent crown. Crowns made are outsourced. Received my estimate at the front desk and all future appointments were made. Not looking forward to a crown, but I feel confident this experience is going to be ok. And received a little baggy containing a free toothbrush, and sample toothpaste with floss. Yay!!! My last dentist didn't offer that at all. Story to be continued......

Always have billing issues and lack of follow up. I overpay but receive no follow up on why and…read morespend time correcting it with them/my insurance. Update: They said my insurance didn't pay them enough, so I have to cover the difference, however according to my EOB, I should have a credit. This is unethical and will be reported to the Texas State Board of Dental Examiners.

My insurance covers everything and they told me at tye end trying to charge for things thst my…read moreinsurance does not cover wasting my time and the dentists would not recommend

Birthday Breakfast? Nope. Birthday at the Dentist…read more Nothing says "Happy Birthday!" quite like spending the first part of your special day in a dental chair. But honestly, I wouldn't have it any other way--especially at Schuchart Dentistry. Today was my regular bi-annual checkup and cleaning, plus I had fillings scheduled for two cavities they found. What I didn't expect was a morning full of firsts, birthday coincidences, and some very nice people. First up was Ryan, the newest dental hygienist--and today was literally his first day at this office. He has more than 15 years of experience as a hygienist, so he clearly knows his way around teeth; he just needed a little time to get acquainted with the machines and his new surroundings. Despite a few minor pauses, he was professional, thorough, and had wonderfully light hands. The cleaning was easy and comfortable, which is pretty much all I ask for when someone is poking around inside my mouth. Of course, I have to give a shout out to Carol, the dental assistant who usually takes care of me. She handled my 350-degree X-rays today before handling me to Ryan. Carol has such a sweet and caring personality that she has become part of my "dentist anxiety management team." I always feel calmer when she's around. Then Cassey took over and prepped me for my fillings with Dr. Chris Schuchart . She was professional, thorough, and--here's another birthday plot twist--her 19-year-old son shares my birthday! And apparently, one of Dr. Chris's children does too. At this point, I was starting to wonder if I accidentally booked my birthday party at the dentist's office. Dr. Chris was quick, efficient, and also thorough with my fillings, and thankfully, he also has those coveted light hands. Afterwards, Cassey handed me my new Invisalign trays and the fluoride varnish kit--which I decided to bravely apply myself at home. Some things are better left to the professionals; apparently, fluoride varnish is where I draw the line. And I can't forget Sage at the front office, who is always a huge help. From appointment reminders to making check-in practically effortless, she consistently makes the administrative side of visiting the dentist painless--which, frankly, should be standard everywhere. I really do love coming here. The dentists and staff at Schuchart Dentistry are warm, welcoming, and genuinely caring will still being professional. It's the kind nun of place where everyone seems to remember that there's an actual person attached to the set of teeth they're working on. My only request for my next appointment: Can I please have Carol again? Her calm, sweet personality makes going to the dentist feel considerably less intimidating. So yes, I started my birthday in a dental chair. No cake, (oh I brought them donuts) no champagne, just x-rays, fillings, Invisalign, and fluoride. Would I do it again? Absolutely. That's how much I like this place.

I'm not your average gal. I LOOOOVE the dentist. I love my teeth and always look forward to my…read moredental visits. I'll do whatever it takes to preserve this smile. Being new-ish to San Antonio, it's been years (Yike!) since my last check up and cleaning and having settled in to our new home, it was time to select a practice near our home. There are so many options on Potranco and more dental offices pop up every 6 months or so as the community continues to grow. Schuchart popped up right at the entrance of my community, Arcadia Ridge. I can literally walk there in 10 mins. I'd seen this dental office on social media and love the aesthetic of the outside. The photos of the inside I've seen was just as impressive. The husband-wife team of dentists are young and family oriented. I knew I'd found my place! GETTING IN: scheduling an appointment was so easy. The gal I spoke to was very professional and friendly and we easily coordinated a date and time for my initial visit. I show up on the day of my visit very excited. Giddy, even. Let's get these teeth in tip-top shape! Check in was simple and I glance around the large waiting area. Portraits of the dentists and their child are framed and mounted on the wall, along with licenses and certificates. I love the ambiance, still smells brand new, lighting is comfortable and every surface is clean. There's what I can only guess is a child's play room, but I'm not 100% sure. THE TEAM: I have to say, the treatment team in back are awesome. Down to earth and really fun, actually. We shared quite a few laughs in conversation. The equipment is state of the art, so easy for my X-ray results and explanation of my dental health to be broken down simply for me on a screen. I required some repair and the doctor patched me up quick. Overall, I am very happy having trusted my gut with this new practice and I'm sure you can guess I can't wait for my next cleaning. Give them a try!

UPDATE! We took our son for a second opinion. Very mild gingivitis and NO cavities. We actually got…read moreto see the x-rays and photos. DO NOT TRUST POTRANCO FAMILY DENTIST! BEWARE! Today I took my son to the dental office for his bi-annual dental appointment. More or less as an experiment to see if they would provide him with the same diagnosis that was provided to my daughter and myself of "moderate to severe gingivitis." Low and behold, my theory was correct. They diagnose all their "new patients" with moderate to severe gingivitis. Once they diagnose the patient, they begin a scare tactic to get you to pay the money for a deep cleaning that isn't fully covered by your insurance and tell you that you need to buy this $40 mouthwash, that doesn't work and is cheaper on Amazon. Then they want you to return 3 months later for another cleaning that is not covered by your insurance. (But by some miracle, I skipped my 3 month cleaning, didn't use the mouthwash I bought, and just brushed my teeth, I no longer had any signs of gingivitis at my 6 month visit...) And if you refuse the deep cleaning, they don't bother to offer the regular cleaning covered by your insurance stating that "it's a liability for us to do so." Wouldn't you want to do something versus nothing? They did this to both my daughter and my son. So both of my children, who had "moderate to severe gingivitis" weren't even offered a regular cleaning? The diagnosis was made by the dental hygienist...not the dentist. Which, in case it is not known (because obviously this office doesn't know it) is illegal. The way I know this is because when my daughter was there, the dentist told her that she didn't have moderate to severe gingivitis and that they would keep "an eye on it". I will say, though, the dentists are kind individuals. They are good at what they do, and seem more honest than the hygienist that they employ. They were able to fix a cavity for my daughter on the spot that was causing her significant pain (but according to the hygienist all the pain was coming from her gums...my daughter is no longer in pain BTW...it was the cavity). This is the reason for a two star review. However, if you need a dentist, I would recommend finding one where the hygienist knows what he or she can or cannot do legally or one where the dentist does the cleaning and examines your teeth.

Wow! This is the type of dentist (medical professional) that you hope to receive. After moving to…read moreAmerica in the past two years I have had the unfortunate task of trying to replicate the relationship I had with my family dentist of 18+ years which is hard to do. Sam (Dr Saltzman) has a great manner and really cares. He has well trained professional dental assistants. I have to highly recommend this dentist and I can promise that you will leave feeling the same as I do. I NEVER write reviews but it is hard to find a good dentist these days that cares about you and is honest.

Sometimes the women at the front desk can be SUPER rude and snarky as if you are bothering THEM,…read morebut honestly the past two times I've visited, there were different women working and they were very sweet and kind! Perhaps they got rid of the salty dogs. Anywho, Dr. Martinez is THE BOMB and so is KeShawn who cleaned my teeth, she was amazing, professional, and clinically astute!! There is another male who works there I forgot his name but he is also amazing. He wears prescription glasses and has an earring and was very professional. I really enjoyed him. Overall I'm glad I researched this place a few months ago and made an initial apt!

Edit: I spoke with the office manager and resolved the issue. I do still think they should be…read morechecking coverage before doing things but now I know for myself to also check cause some places do not. First review. I visited this office August 10, 2026 with two of my kids. They were due for cleanings. They asked if I would like X-rays and I said "as long as the insurance is covering it". Over a month later and now I'm getting a bill from them. Insurance denied the X-rays. Now I have had this insurance for 13 years. Never have had a billing issue from any other office or my insurance. When I called the office to ask them what happened they said "it's a courtesy for us to check your insurance and see if it's covered". Asked to speak to the manager and not available. Left my information for a call back. Nothing. GOT IT so they employ people who do not like to do a basic task for their customers. This dental office does not do its due diligence for its customers and will pull sneaky billings. I do not recommend this office.