I had to get a root canal and crown done here. Dr. Galvan did my root canal and he was EXCELLENT…read more didn't feel a thing. Not only that, he was quick! The dental assistant assisting him, Marty, was very nice and comforting as well. The dentists, Allyson, prepped my tooth for the crown and did amazing as well. The dentists, hygienists, and DA's are so good here and they communicate very well with the patients. I'm so happy I got it done and over with.

This is a wonderful dentist place, it's very oriented towards kids with games and super friendly…read morestaff. place looks top notch as well and kids got a lot of prices for good behavior during appointment. glad we found this spot

I have been extremely fortunate with having a Dentist within the family which causes me to have…read morevery high standards and expectations of other practices. I have recently moved to San Antonio and have to say this is a top notch practice. The staff is informative, knowledge, professional and caring. The hygienist is gentle and extremely detailed. My teeth feel amazing after my cleaning ! It is unfortunate that I am moving out of Texas and will need to find a new practice. However, if I ever come back to SA this is the only dental practice I'll go to. Highly recommended Thank you Lost Creek Dental

I completely feel like I got ripped off. Had an appointment to get checked for a root canal and the…read moreexam consisted of the doc reviewing my X-rays and tapping my teeth. And to charge me $100 for that is insane! That was a waste of my time because he could have reviewed my X-rays without me coming in. Needless to say I'll be finding another dentist because paying for pointless exams/appointments isn't on my list of things to do.

I was recommended by my dentist to come here for my braces, and when I went in the staff was very…read morenice. I was talking to the front desk staff as if they were my friends, very great start. When meeting the Dr. she was very welcoming, I didn't feel worried at all and scheduled my braces appointment with them. When showing up for my appointment I was in and out within an hour and I feel so cute with my braces on! Everyone was great, the pricing without insurance I feel is reasonable. It was a perfect experience for someone who was terrified. Picture of my braces and how happy I am with them!

Dr. Bebe and her staff are remarkable... You start feeling…read moreright at home from the reception till you get to the chair. They are friendly, funny and lively. Always leaving the practice with a smile

New patient and was able to be seen at a perfect time within 2 days of calling. My hubby the next…read moreday. Office is pretty, clean, and there was a cute spot/nook for children to sit and play a little bit. In and out in less than an hour for an annual cleaning and X-ray. I was a year overdo. The hygienist (?) was just the right amount of professional and personable. Loved how the Dentist explained throughout and had a soothing voice. They worked well together recording details. Love the goodie bag :-) AND they are less than a mile from my home. I'm back on track and will see them in 6 months. I'm used to an X-ray vest during, but didn't get. Maybe things have changed. I'll ask next time. I heard this a woman-owned business (the Dentist) from the hygienist.

They did full mouth xray without knowing if I was covered. "We assume you're covered, if ins…read moredoesn't cover we'll lyk" when I questioned it and wanted to call my ins, they changed from, "your ins didn't have an exact date of service ", to, we just spoke to them and have confirmed your exact previous date of service. Then, due to a 5-10 minute delay, they say we can't do your clea today because of lost time. So I'm still without a dentist or cleaning. Yea great service. Thanks alot

What a great dental office. The staff have always been kind and courteous, wait times are minimal,…read moreand the doctors are highly proficient in their craft, as are their technicians. The office is rather new, just a couple of years old, and always tidy. Their waiting room is somewhat small, but there's a TV, a Keurig, and bottled water. Oh, and a fish tank. Their dental suites appear state-of-the-art, but what do I know. X-rays are taken in the rooms, and displayed on their widescreen monitors. The doctors do an excellent job of explaining any issues you may have, and how they can be treated. There are no pressure-tactic sales, either. I've been a patient here for over 2 years and it's always a pleasure. Well, not a "pleasure" per se, I mean it is a dental clinic -- but it's a pleasure in as much as a dental visit can be a pleasure. Plan your appointments in advance because they're a busy office and it can potentially take some time to get an appointment.

The finance/billing woman never returns calls. This is the third time I've had a billing issue…read morehere. First, she took about 9 months to separate my account from my adult son with a different insurance. Now she charged me for a dental cleaning covered at 100%. I call and leave messages and no response. Quite the unprofessional.

I highly recommend this dentistry the staff are amazing and the facility is so clean high quality…read morevery professional, considerate, amazing atmosphere and attitude 5 stars for me

Great customer service, staff are very nice, friendly and knowledgeable. I will definitely continue…read moreto bring my son for his annual appointments .

I am not from San Antonio but my permeant retainer broke while I'm here for work. I was able to…read moremake an appointment and they were able to fix it for me despite not being an actual patient and no referral. I just googled closest orthodontist to me and I'm so happy I decided to go here. The entire experience was great they were all so kind and understanding of my situation. I cannot be more appreciative that they were willing to fix something they didn't do and also give me a recommendation for when I go home to look at. I am not someone who will likely ever return but they still treated me as if I was a patient who had been there for years. I seriously cannot thank them enough for solving my problem so quickly and easily. If I ever move to San Antonio I know exactly where I would start my orthodontic care.

Amazing staff, always on time & extremely caring! Highly recommend for any orthodontic care.read more

My previous dentist was great! I only left bc he moved his office across San Antonio. I was blessed…read moreto find Advanced Dental Associates! Nancy is my dental hygienist & she's fantastic! Not only is she completely thorough during my exams (she checks things in my mouth, tongue & jaw that nobody else has ever checked) but she is also a great person! She is friendly & fun! Getting a cleaning can be boring but it isn't with Nancy. She's wonderful & does a fantastic job. She takes pride in her work. When I walk out I know that my teeth & gums are clean & healthy. In 2019, I had to have a crown done. Dr. Long worked w an outside provider, Eddie w Dental Tech to get my crown to match my teeth perfectly. (I'll be writing a glowing review for him also) I'm so impressed by how much he cared that my teeth matched. I care a LOT about my teeth & the last thing I wanted was to have to get a crown much less one that didn't match. My crown matched perfectly. It has been well over a year since I had it done & I haven't had one issue. I waited to write this to make sure I was 100% happy & I definitely am... The staff is also phenomenal here. I met Jasmine on day 1. She is the best! So friendly & sweet! I just love nice people & EVERY person behind the front desk is fantastic! Right before I leave I usually check out w Lata. She is wonderful too! I wish I could remember the entire staffs names. They all deserve recognition. After my last dentist (he was actually a periodontist) I never thought I'd find another dental office that I loved but I have! Right HERE! For someone that loves their teeth as much as I do, Advanced Dental Associates has been a blessing! If you need something as routine as a cleaning or serious dental work done, I completely recommend giving this dental office your business. I am sure that you won't regret it. 12/4/21 Wow! It has been over a year since I wrote this draft & completely forgot to publish it BUT here is the GREAT news! The staff is still amazing. The dentists are still phenomenal & I will never let anyone clean my teeth again except for Nancy bc she is truly the most gifted and thorough dental hygienist on the planet . I swear she has only gotten BETTER! (Who knew that was possible?!) Idk ANYONE who loves their teeth or whom is as obsessed w their teeth as I am. So, when I say this... I mean it. If you need a dentist, look no farther. Their customer service is unparalleled! During my last visit I met Dr. Castillo & she was fantastic! She has such a friendly & kind demeanor! From the minute she walked in to examine me she made me feel at ease. I also met Amelia, a manager at the office. She was great! She was professional & yet still recommended a great restaurant for lunch w a friend of mine! When I checked out, Frankie helped me schedule my next appointment. She didn't just make an appt for me & push me out the door. She was friendly & made conversation w me while we found the perfect time for me to come back in. If you have read this entire novel then you too care about your teeth & my best advice is "CALL Advanced Dental Associates & make an appointment." Go ahead & tell them that Melissa Vadillo referred you! They'll know you really care about your teeth bc you'd have to, to have read THIS long reviews!

This review is not directed to the dentists at Advanced Dental Associates. I have been seeing Dr…read more Edwards for over 20 years. I started seeing him when he was located in that strip mall off O'Connor and Nacogdoches. He is probably the best dentist in San Antonio bar none. And I have been seeing Dr. Long since he started working there. This review is directed at (you guessed it) the office staff that handles the dental claims and communicates with it's patients...the ones responsible filing claims in a timely manner and communicating this process clearly to the patient. Definitely was not done in this case. In December of 2025 I had 2 tori removed. I was pretty sure insurance was not going to cover this. They (Riley) gave me a treatment plan that reflected my cost was around $1400 dollars. After the procedure when I went to pay I was told I owe $1701. I thought well they have overcharged me in the past but I always got a refund in a timely manner (after the insurance claim was filed). Also in all the many years i have been using them they have always filed to my dental insurance in a timely manner. And insurance immediately sends me a statement saying yes it's covered or no it's not and this is what you owe. Well that never happened in this case. The only thing that was filed initially was the sedation medication used. And it listed no surgical procedure. So insurance denied it saying basically what was the procedure? And I couldn't get an answer on why the office did that. They did file another procedure which was not the tori removal and my insurance paid it ($219) but it had nothing to do with the tori removal. And it was not performed on me. Bottom line: they never filed the tori removal to my dental insurance. Yes, most likely it would have been denied. But, now I could have appealed it. I would have to have shown it was medically necessary. Confusing the matter was that I called in late January 2026 asking about the filing of the claim and was told that I might be due a refund. I'm thinking why would I be due a refund? Now I'm totally confused. So I finally decided to just talk to one person (Riley) so I dont get conflicting info every time I call. She said she is working (communicating with corporate office) on my claim. That totally confused me again. Told her I just want my tori removal to be filed to insurance. She gave me a cryptic answer that she either does not get involved or has no control over the dental insurance part. But after several phone calls she said she would call when she knows something. Nope. That didn't happen. Fast forward about 4 months. I got a text from the office saying I owed another $337. When I called Riley I said I thought you were going to call me when this was resolved. She answered something to the effect she had a lot of people to call.