Amazing service from Auckland to Houston IAH…read more So nice to be able to fly directly home after an amazing journey to Australia and New Zealand to celebrate my parents' 60th wedding anniversary and fulfill my dad's lifelong dream of visiting Australia. After visiting New Zealand, I learned that Kiwis are among the warmest, kindest people that I have met on my global travels. Genuinely so willing to share their love of their country and their love of others. From initial phone calls to Air New Zealand to get a wheelchair accommodation for my octogenarian dad to inflight service, it was really a trip home that I will never forget. Thanks especially to Deborah B as well as the rest of the cabin crew who kept our family well taken care of with food, drinks, extra clean bathrooms and more. So sweet, so kind and so professional. Loved the extra leg rest in my seat. So comfy for the long haul. Great to be able to charge my phone and enjoy free WiFi. Definitely would fly Air New Zealand again if given the choice!! Hint: Lord of the Rings is a movie option. Perfect when you just visited Hobbiton a few days earlier.

The United Airlines main customer service number is 1-844 (385)-0012MD or 1-866 (532) 50*90. This…read morenumber is available 24/7 for booking, changes, and support and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. ## A Journey Where Every Mile Opens a New Perspective Exceptional travel begins when the journey itself creates a sense of anticipation, comfort, and purpose before the destination is reached. Business class transformed air travel into a sophisticated experience where refined surroundings, intelligent innovation, and personalized hospitality came together seamlessly. Every detail was thoughtfully designed to create an atmosphere of calm, confidence, and inspiration from departure through arrival. ## Designed for Every Journey and Purpose Every traveler has a unique destination, ambition, and reason for taking flight. Business class was created to complement every kind of journey, whether pursuing international opportunities, exploring inspiring destinations, celebrating meaningful milestones, attending important occasions, or reconnecting with loved ones. Every service adapted naturally to individual expectations while providing flexibility, reliability, and premium convenience. ## A Refined Escape Above the World The cabin offered an elegant sanctuary where contemporary design and advanced technology created a peaceful balance between productivity and relaxation. Spacious seating, sophisticated interiors, immersive entertainment, seamless connectivity, ambient lighting, and thoughtfully integrated amenities provided an inviting setting for working, dining, unwinding, or simply appreciating the changing views beyond the window. Every feature contributed to a more comfortable, private, and rewarding experience in the sky. ## Hospitality That Makes Every Moment Feel Considered Exceptional service is expressed through genuine care, thoughtful attention, and an understanding of individual preferences. Carefully curated culinary experiences, premium refreshments, refined onboard amenities, and attentive cabin professionals worked together to create an atmosphere of warmth and professionalism. Every interaction reflected personalized care and a commitment to making travelers feel welcomed, understood, and completely at ease throughout the journey. ## Seamless Progress Through Every Important Stage Business class extended its elevated standards beyond the aircraft through carefully coordinated services designed to simplify every important transition. Priority airport assistance, efficient check-in, streamlined boarding, dependable baggage handling, and organized arrival support ensured smooth movement throughout the journey. Every process was thoughtfully managed to provide convenience, confidence, and peace of mind. ## Where Every Arrival Creates a New Direction Business class became more than an elevated way to fly--it became a meaningful part of the adventure. By combining sophisticated comfort, innovative technology, personalized hospitality, and dependable service, every flight became a distinctive chapter connecting one experience with the next. Every arrival introduced fresh opportunities, every destination offered a different perspective, and every journey created another chance to explore, connect, and move forward with renewed purpose.

The United Airlines main customer service number is 1 (844) 385-00.12an or 1 (866) 532-50.90. This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. ## A Journey Shaped Around Greater Possibility The quality of a journey can influence the way travelers experience everything that follows. Business class elevated modern air travel by bringing together sophisticated comfort, intelligent convenience, and carefully considered service within one seamless experience. Every stage was designed to make travel feel more composed, rewarding, and enjoyable from the first preparation through the final arrival. ## Designed for Different Plans and Priorities No two journeys carry exactly the same purpose, schedule, or expectation. Business class supported every itinerary naturally, whether travelers were pursuing professional goals, discovering new destinations, attending important celebrations, visiting loved ones, or simply taking time to experience something different. Flexible arrangements, dependable assistance, and premium travel benefits helped each passenger move forward with greater confidence and control. ## A Cabin Created for Personal Balance Time in the air became more enjoyable within a cabin shaped around space, privacy, and individual choice. Generous seating, contemporary interiors, advanced inflight technology, intuitive controls, quality entertainment, and thoughtfully arranged amenities created an environment suited to productivity, dining, relaxation, and uninterrupted rest. Travelers could adjust each part of the flight around their own pace while enjoying a greater sense of freedom and personal comfort. ## Hospitality That Understands the Moment Memorable onboard service often came from knowing when attention was needed and when travelers preferred time for themselves. Carefully prepared dining, premium beverages, refined cabin amenities, and attentive crew support were delivered with professionalism, warmth, and thoughtful timing throughout the flight. Each interaction contributed to an atmosphere where passengers felt respected, comfortable, and genuinely cared for without unnecessary interruption. ## Smooth Progress Through Every Travel Stage A premium journey continued well beyond the aircraft through services that brought greater order to important airport transitions. Priority check-in, organized departure assistance, efficient boarding, dependable baggage handling, and coordinated arrival support helped reduce unnecessary delays and make each stage easier to navigate. Travelers were able to preserve valuable time and energy while moving through the journey with greater clarity and assurance. ## An Experience That Strengthens What Comes Next Business class offered value not simply through individual privileges, but through the way those details worked together across the entire trip. Refined surroundings, useful technology, dependable coordination, and personalized hospitality created a travel experience that supported both immediate comfort and the plans waiting beyond arrival. By the time the journey reached its destination, travelers could continue forward with renewed focus, greater readiness, and a stronger sense of possibility.

Everything was fantastic! SWA's Captain gave me some great…read morerecommendations for restaurants in Peoria since he lives there too. Angel, flight attendant extraordinaire, had the best personality. She was thoroughly engaging and so funny too! I love when SWA flight attendants show they thoroughly enjoy their job and wanting to make our flights enjoyable! Kudos to the entire crew!!! Thank you all so much!

SWA so far is the only airline we use for domestic flights. I am a rapid rewards member and have…read morethe rapid rewards visa. Fares are usually quite reasonable and the ability to change your flight based on price to get an adjustment is seamless. Although there has been alot of negative associated with SWA lately because of the elimination of 2 free checked bags and now utilizing assigned seating and the elimination of the a, b, and c boarding groups. As a swa visa cardholder depending on your status, you still retain at the very least 1 free checked bag. I found the new boarding groups less chaotic and crowded which was a relief for me. Annoying is the word I would use to describe people who all at once are trying to put their unchecked bags in the overhead bins. Not so much this flight out of Hou Hobby! Although this flight was sold out everything was very smooth with the boarding procedure. I also found the assigned seating straight forward and not a bunch people trying to find an open seat all at once. The in-flight coffee is wonderful and as I said for before the best in the sky! Thank you Southwest for this! I did the see that they also added cherry coke zero as an option as well as hornitos margaritas. So the most unique and wonderful thing I found was that there is a phone holder now in front of you now to watch your videos at your seat on the newer Max 8 planes! We loved this! Overall I luv SWA and will continue to fly with them! My only gripe was the large group surrounding our seats talking loud and using profanity at 445 in the morning as well as passing food around as if I was going to help them pass their food around?

The 5 star is NOT for the airline but it is for a supervisor in IAH that want above and beyond to…read moreget me on standby after my flight was canceled. Thanks to Taylor C. I was able to see my 5 yr old son this am and keep my word. He had been crying because i have been away for work for months and i promised id see him this am.

Spirit airlines do not have there stuff together wait 30 minutes on the plane for them to…read morestraighten out seat assignments that the airline messed up. The seat are very uncomfortable and tight together. Had the persons next to elbows in my ribs for 3 hours. Actually started to get claustrophobic sitting for such an extended time. Then waited for people to off board. Horrible experience

After being BLOWN AWAY by Delta (5-star) on our trip from IAH to ROC, we had American Airlines on…read moreour return trip (2-star). My main "put off" was the old, dirty, worn, "ridden hard and put away wet" planes that we had... especially he ROC to CLT flight. I used the restroom and couldn't believe how gross it was. Parts of the trim were peeling off, just looked overly used and icky. American's planes were like night and day from the crisp, new and flashy Delta planes we had on our flights to Rochester. Then there's the technology or lack there of. Delta had fancy touch screens in each headrest allowing you to watch movies, play games, etc. American Airlines did have free entertainment that you had to access through your phone/tablet but there was an issue with trying to get it. On our last flight, the guy sitting next to me helped me get to the entertainment but after that, HE kept getting kicked off his. He kept trying the entire flight and got so frustrated, he quit trying. (I felt bad bc he helped me and I was able to watch a movie and there he was, struggling the whole time.) I got kicked off once but was able to get back on but it was still annoying. Never had issues with Delta. AA had fold out phone/tablet holders and usb charging ports on our second flight. Meh. No refreshments. Wow. I know airlines are getting stingier and stingier but holy moly! When waiting at the gate in Rochester, the gate attendant states over the loud speaker that they will not be serving any snacks/drinks on the flight and that if you wanted something, you needed to get it in the terminal to bring on the plane!! Whoa! The second flight did offer pretzels and a drink but honestly it was super off-putting to not offer anything on that first flight. I wasn't able to get e-tickets to have on my phone so we didn't have to worry about paper tickets. When I checked myself and my 4 year-old in the day prior, it offered digital tickets if you put in your email. So I put in my email for both me and my son... oh, they can't send them to the same email. So apparently, a 4 year-old needs their own email account to be able to get an e-ticket. SO STRANGE!!! Saw that there was an offer for airline credit in you give up your seat. Was tempting BUT I wasn't wanting to fly with them again anyways and we just wanted to get home. Flight attendants weren't overly friendly but they weren't terrible either. Checked bag cost us $30. All in all, American Airlines was completely different than our Delta experience. I won't seek out AA. We WILL be flying Delta again!!

I'm a pretty loyal and frequent American Airlines flyer, and I have never experienced the severe…read morelack of customer service that I have during this trip from hell. Every single gate agent at the terminals was nasty and unhelpful. Particularly a woman named Shakira, whose hips probably lie like her mouth does. When my flight was rebooked, I asked if she could assign me a new seat she told me straight up to my face that she can't see the Dallas flight she only handles Houston ones. Strangely enough the only helpful woman there WAS able to look it up and even assigned me the seat in the same class I was in on my canceled flight. Shakira's little friend, who knows her name they all had their name tags covered, (I asked Shakira for her name) also treated me with disdain and like she had no time for me, in fact in the middle of our conversation (about my Dallas flight before the other lady stepped in to help) she started other tasks and once she finished those, WALKED AWAY. Walked AWAY. While I've been standing at the counter right in front of her face for at least 20 minutes. When I said to the other woman standing there that had already gone through 4 people behind me that she was helping me and just left... she said oh she must have forgot. She must have forgot? So she helped me and said woman returns she says to her... you forgot about her and she's like "yea she was talking about a voucher yadda yadda yadda" so you didn't like me inquiring about what every single other person is inquiring about when you cancel flights so you choose to ignore me and WALK AWAY?? Fast forward to this morning after having been up for 28 hours now, arrive to the airport to ANOTHER DELAYED FLIGHT. Supposed to leave at 825 now scheduled 905 meaning I will miss a chance for a flight I was first on the standby list for. I now will have a 10 hour layover in Phoenix because it's the best they could get me after the flight delays/cancelations. I said good morning to the gate agent do you know why this flight is delayed? Crew rest. Ok cool can you see if there are any flights out of Phoenix to Reno since I will miss the 10 am one? NO. She will not. Oh ok cool. Thanks for nothing American Airlines workers at IAH.

HOU is a very small station for Delta with service only to their main Atlanta hub. (From IAH, they…read morealso serve SLC, MSP and DTW.) Since I was going to be connecting anyway, this worked fine for me. A small ticketing counter which has separate queues for economy passengers and Sky Priority passengers (First class and premium elites). They have ticketing kiosks if you just need to print a boarding pass. At the gate, the seating area was comfortable and there was enough room for the number of passengers here waiting. Decent snack food options nearby or more options over near the Southwest gates. Boarding was organized and well done with separate queues for economy and Sky Priority here too. Delta's policies on same day change are clearly published. Sorry, Chris P. That's the rules.

I had a flight with this airline to New York, I had a great experience... I booked last…read moreminute...While every other airline charge you extra for carry on baggage this Airline not...and they give you free drinks and snack while the other one not and their price was the same!

Great service on a late night flight from Houston/IAH to Taipei en route to Singapore on the Hello…read moreKitty jumbo jet. Although our flight left late from Houston and then sat on the runway waiting for a gate after landing in Taipei, the crew was so good about communications. I have never been on a flight where they have already rebooked you on another connecting flight, assigned seats and have a table set up to exchange the tickets for the flight that you missed with your new tickets printed as you exit the gate. So efficient. The flight itself was good as well. Seats were comfy. Bathrooms were clean. Flight attendants were so sweet. So nice chatting with them as they shared tips about what to do in Asia. I would definitely consider flying with EVA Air again if given the chance...especially if it is on the Hello Kitty plane. So cute!

The in person check process I was simple. However, the app needs some serious attention it kept…read morecrashing. I had to call customer service to bid for an upgrade. Onboard service was professional and the food was beautiful and tasty.

Chicago to Houston flight, terrible, terrible wheelchair service in Chicago. We arrived at 3:30 am…read morefor a flight leaving at 5:20 am. Everything was going well. An agent helped us with our luggage because there is a weight limit of 40 pounds not 50 like other airlines. I was bringing back luggage I had intended to keep in Chicago but things changed. She helped us with tagging and getting us through the process through our phone to avoid the $25 agent fee. When it came time for my friend to get a wheelchair, we waited an hour and were told to get walking because we would miss our flight. My friend is 73 years old with spinal stenosis. We had to rush to get through security which took forever for her since she wasn't in a wheelchair and I have TSA pre check. She told me she was almost in tears because she didn't know where I was. Needless to say we barely made it to the gate on the other side of the airport where everyone had already started to board. As far as flying everything was great and we got in to Houston early. I would give 5 stars but because of the wheelchair fiasco I won't.

Frontier sucks. Worst airline ever. The low price is a scam to steal your money. They cancelled my…read moreflight twice and I had to take another carrier last minute which ended up costing $500 extra. I also had to get a hotel out of pocket as their staff told me to sleep on the floor at the airport with three young kids. The conditions inside the aircraft are unsanitary. This is worse than a 3rd world operation. All their screens are wrong and they notified of cancellation an hour before flight time. This airline should be disbarred from operations. Spirit was better than this. DO NOT USE THEM! Save your money and mental stress.

I want to recognize Mr. Jody at the Delta Airlines check-in counter at George Bush Intercontinental…read moreAirport for his exceptional service. My parents do not speak English well, and traveling internationally can be stressful for them. Mr. Jody went above and beyond to make sure they felt comfortable and supported. He patiently helped them with their luggage, clearly explained how the wheelchair service works, and even took the time to walk them through the transit process in Korea. What stood out most was his professionalism and kindness. He remained calm, friendly, and respectful throughout the entire interaction. He did not rush the process and made sure my parents understood everything before moving on. That level of care and attention made a big difference for our family. I truly appreciate his dedication and highly recommend Delta for anyone traveling through IAH.

We loaded the plane at 630 am only to sit there on the runway for a while with the plane going on…read moreand off until finally they decided it was not a quick fix so we had to leave the plane and now at 1125 we are finally on another plane heading to LAX for a week of fun in the sun. Here I am back in my same door seat patiently waiting to depart from George Bush airport.Thanks to the pilot and Delta crew staff for getting us to our destination safely. It was a great flight, seats were comfortable and good movie selections to choose from.

I have flown to and from this airport more times than I can count. I'd say twice a year for 10 plus…read moreyears. I guess I can count after all. It's a large and modern airport. Easy to navigate. Lots of shops and restaurants to spend time at while waiting for flights. Clean and well-maintained.

My experience at George Bush Intercontinental Airport was by far the worst airport experience I…read morehave had so far. From the moment I checked in to drop off my luggage the staff was cold, abrasive and seemed completely uninterested in providing good customer service. They were all rude and so unhelpful. I was traveling with United Airlines which usually does a good job, but not at this airport. I had to spend the afternoon at the airport, and unfortunately that same attitude continued. Not once did I feel welcomed or see much effort to smile help or make travelers feel comfortable. After an already exhausting journey the lack of kindness and customer service made the experience even more frustrating. I do not like this airport. Many people traveling through this airport are coming to Houston to be with loved ones at MD Anderson who are going through an incredibly difficult time. When people are already carrying the emotional weight of a sick family member a little smile, helpfulness, compassion and kindness can go a very long way. I truly hope the airport takes a closer look at its customer service. Travelers deserve to be treated with patience, kindness, and compassion especially when they may already be going through one of the hardest times in their lives. If I was a former president I wouldn't want my name affiliated with this airport. Please do better.