A WARM HOUSTON WELCOME! I was very happy with the service at IAH. It's a great airport with plenty…read moreof gift shops, eateries, snack bars, and a piano bar! Terminal 2 was clear when I arrived so I didn't have to run through a bunch of people, it was a pleasant arrival. Signage for bag claim and shuttles could've been slightly better. I was able to navigate fairly easily for the most part, however it seems the closer you get to your destination it's easier to get confused or lost. I adored the astronaut cow near the IAH entrance and the big photo-op letters! The quirky cowboy aesthetic was phenomenal. I arrived during the World Cup so the airport had plenty of soccer mannequins and memorabilia. Gift shops had space suits and Astros merch. The gentlemen at the shuttle/rideshare area were so nice! They gave me thorough directions on where to locate The Parking Spot shuttle. Additionally, when I returned a few days later for departure I had a favorable experience with a Clear TSA agent, she was very polite and helpful. I never have heartwarming experiences with TSA, I did here! She walked me through the fast lane process and brought levity to a stressful environment for many. Seats are comfortable in the terminals, bathrooms could be cleaner. I saw some trash on the floor in the men's restroom.

My experience at George Bush Intercontinental Airport was by far the worst airport experience I…read morehave had so far. From the moment I checked in to drop off my luggage the staff was cold, abrasive and seemed completely uninterested in providing good customer service. They were all rude and so unhelpful. I was traveling with United Airlines which usually does a good job, but not at this airport. I had to spend the afternoon at the airport, and unfortunately that same attitude continued. Not once did I feel welcomed or see much effort to smile help or make travelers feel comfortable. After an already exhausting journey the lack of kindness and customer service made the experience even more frustrating. I do not like this airport. Many people traveling through this airport are coming to Houston to be with loved ones at MD Anderson who are going through an incredibly difficult time. When people are already carrying the emotional weight of a sick family member a little smile, helpfulness, compassion and kindness can go a very long way. I truly hope the airport takes a closer look at its customer service. Travelers deserve to be treated with patience, kindness, and compassion especially when they may already be going through one of the hardest times in their lives. If I was a former president I wouldn't want my name affiliated with this airport. Please do better.

Wow. I haven't flown out of IAH terminal A in several years! Much to…read moremy surprise there were some notable changes. In the lower gate A numbers (A1-A15) they now have 2 new eating restaurants. In addition to the Breakfast Klub (southern breakfast/brunch food), they now have Simone Biles Taste of Gold (American, cocktails) & El Tiempo Cantina (Mexican, cocktails). I'm pretty sure they changed out a few of the fast food restaurants but I honestly didn't look at those. They had live music in the center near Breakfast Klub, in the area they call "Symphony in the Air". The live saxophonist & drummer sounded really great. Another change was the exit to baggage claim. It was surprisingly a much longer walk! From the lower A gates you now must walk all the way around toward the higher gates to get to the baggage claim exit. Its about a 5 min walk to get to the baggage exit/escalators. During this walk through the connector hallway of the lower & higher A gates, there is an Art display area called "Houston Airport Artist in Residence (AIR)". The display from local artist is wonderful to see. The enhancements for terminal A are good. Previously, it always felt like one of the more neglected terminals. I know IAH still has a lot of construction underway. I look forward to seeing additional airport improvements.

CLEARED & COMFORTABLE. When I first arrived for my summer trip in Houston I was surprised to see…read morethe terminal was easy to navigate and free of large crowds. I arrived mid-afternoon, they must've timed the flights out right! I hate when I arrive to an airport and there's loads of people waiting to board my flight and watching us as we exit the plane. Not here, it was calm and relatively relaxed. Again, I'm only talking about my arrival terminal at the time (the rest of the airport is massive and always busy).

Arriving from Cali into Bush airport terminal E was a smooth and quick experience, especially since…read moreI only had a carry-on with no check bags. once we landed , the walk through exit door were automatic and easy to navigate, leading directly towards the arid al pickup area and bus shuttle connections. Everything seem straightforward, and I didn't have to deal with baggage claim delays, which made getting out much faster. The signage was clear enough to follow without confusion, and the flow from the gate to ground transportation was pretty effcient even with other passengers arriving at the same time. Overall a simple and easy arrival back into Houston through terminal E. I would love to get this terminal each time I arrive home. Could be because we had a light passage haul even though we were on a larger craft.

Not sure why I have not previously reviewed this terminal, but better late than never. I've flown…read moreout of here a few times. It's an international terminal (I flew directly to Japan from here.), but it also seems like an overflow terminal, as I have flown United to Newark and Las Vegas from this spot. Either way, it has all the amenities of the other terminals and is right around the corner from Terminal C.

I love George Bush Intercontinental Airport. It has so many stores and eateries. It makes time pass…read morefaster when you're there for a connection flight. This time I was on a connecting flight on my way to Dallas. IAH is a United hub. Terminal C. is clean and bright. It has window to floor windows. They also have chargers on every table for your electronics. Vida Taqueria, Cibo Express, BamBam, Sunglass Hut, Jo Malone, Wendy's, Pick Stix, Potbelly and Neapolitan Pizza are all located at Terminal C.

This terminal sucks like all others. Taxi times aren't good. Lots of tow in gates. Give yourself…read moretime for a connection. Plenty of overpriced places to eat ànd shop. I only prefer this airport over DFW. I picked up this trip out of base to get a Sydney 7 days trip from my mentor Captain. The lesser of two evils, Buyer beware. Ask Frank!

George Bush Intercontinental Airport is an international airport located in Houston, Texas, United…read moreStates. As befitting an airport in an oil-rich city, it boasts an enormous scale. The airport was named in honor of George H. W. Bush, the 41 st President of the United States, a politician based in Houston, Texas, and better known as Father Bush. There are various direct flights from East Asia, including Tokyo Haneda International Airport, Tokyo Narita International Airport, and Taiwan Taoyuan International Airport. There are five terminals, A to E, located in order from A. Each terminal is efficiently connected by trams installed inside and outside the security area called Terminal Link. Terminal B, which I used to go to Laredo International Airport, is a terminal exclusively for United Express, a subsidiary airline of United Airlines.

This place is so crowded today, Sunday. We were here for about 1.5 hours, enough time to got to…read morethe centurion lounge and then to United terminal for our flight back home. This airport signs are sufficient for us to follow to the places we wanted to go to. Overall this airport seems to be pretty fast paced.

Big, clean, international airport that is easy to navigate and has a good amount of dining options…read morein the US, so this is definitely a treat. A layover brought us back here and it was quiet and not crowded for a Saturday, early evening. As far as US airports go, this was a nice change and a pleasure to fly through. Connecting international flights take extra time to go through passport control, immigration, and recheck bags. Allow extra time for connecting flights. Only downside, hence a deduction of a point is somehow my neck pillow was either stolen or thrown away after going through the security machine. Although there are cameras everywhere, they couldn't find it. All in a matter of minutes. At least all my important items were still there.

Very impressed with this airport, nicely designed, not huge, easy to get around and navigate, very…read moreclean, modern, great signage. They could use more restrooms and more seating areas with actual seats and not tables would be nice additions! Otherwise, it was a great surprise, it beats the one in Dallas! Many people around, but it never seems crowded, it makes it easier to wait around for layovers, more chill. Also, great food options and stores to shop at! I would use it again for layovers if it'll work in the future! Cute design for decor, spacious, nice upgrades!

Me, my wife, and my 4 kids (6 and under) took a 12 hour trip to Alabama from Hawaii for my sister's…read morewedding. This is a huge airport... and we had to go to Gate E4 from Gate B4. I was like... at least we don't have to walk all the way to Gate E24. Boy was I wrong. This airport apparently counts backwards!!! Gate E4 was at the end... wth Houston. You get a 2 for counting the incorrect way and tricking me to have hope. Tips for those traveling with young kids: 1. Check in all your bags. 2. Make sure you have a full night's rest beforehand

My experience at this airport was awful. Our gate for a connecting flight was changed to the…read morefurthest terminal away and then changed back just minutes before boarding. I was traveling with my 87 year old father and autistic son. We asked for a ride on one of those golf cart type things, and they said maybe and then yes and they'll be right back. When the cart came back, the driver would not let us on even though a friend of theirs hopped on. There is a transport cart every 50 yards in this place but there are no drivers and the drivers they have are rude. It's really sad, because the airport has a beautiful interior design. This airport an almost certainly not ADA-compliant.

I needed assistance and decided to call this business at 18884621105 The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

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Mariah is absolutely incredible. I am not a huge fan of flying and she truly helped me me with…read morethis fear and did an incredible job of explaining how everything works at my own speed.

Some excellent instructors. Some , including the chief instructor, are on a power trip. Regardless,…read moreI learned a lot of lessons here.