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Houston Airport System

2.6 (36 reviews)

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Katherine G.

This airport is large clean and pet friendly. There is food and bbq even at very early hours. The people and employees are very friendly

Patrick S.

I feel like this place is a mess...traveling in and out of the midwest is easily done thru IAH, navigating thru IAH isnt always easy. I refuse to use any naming association with former president you know who...Intercontinental sounds better. Its a bit of a jumble here but the train makes for a quick transition from one concourse to the next and in some cases you can take walking short cuts. Watch out for the crazy people driving the golf carts...holy shit they are nuts!

Tracy N.

Excellent airport for lay overs as well! LOTS of shops, restaurants plan in walking yet the do have shuttles and teams as well. Nice and clean.

We used InstaPark to park at IAH over the Thanksgiving holiday. On our way out of the garage, we were told the InstaPark wasn't working and we'd have "to back up and get in line like everybody else" as if we had done something wrong! There were 3 cars behind us in the InstaPark lane. You'd think they could have managed to put up some orange cones to block the InstaPark lanes. Then when we get to the front of the line, they're manually searching for our credit card that we used to enter the parking garage to try to determine how long we had been parked. What in the incompetent, rude, inefficient.... it was like dealing with the government.

E terminal

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10 months ago

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6 months ago

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5 months ago

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3 years ago

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14 years ago

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4 years ago

I'm going to avoid connections in Houston from now on! Cash or swipe cards ought to be an option!

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5 years ago

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15 years ago

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8 years ago

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8 years ago

Many things to see around the airport. It helps a lot when you have a layover. Also I liked their variety in restaurants.

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5 years ago

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9 years ago

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5 years ago

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7 years ago

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11 years ago

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8 years ago

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14 years ago

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10 years ago

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10 years ago

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13 years ago

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6 years ago

Such a big airport but bathrooms are so far apart.. and half of the toilets not working..

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13 years ago

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11 years ago

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12 years ago

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13 years ago

Dirty Dirty Dirty....How hard is it to vacuum. There are ads touting the low unemployment rate in Houston, pay some folks to clean.

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14 years ago

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14 years ago

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15 years ago

Really good. It's a bit confusing and the carts always feel like they are going to run you over, but not too difficult.

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13 years ago

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15 years ago

Awesome airport with lots of food options. Way better than LAX!!!

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13 years ago

Terminal A is the way to go! Short lines and quick walks. No problems here.

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13 years ago

I hate this airport...too big and too many people. They always change my gate and I have to walk across the airport

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12 years ago

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Ask the Community - Houston Airport System

Review Highlights - Houston Airport System

I had a 4-hour sit here unexpectedly courtesy of a massive United screw-up, and was impressed by IAH.

Mentioned in 4 reviews

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George Bush Intercontinental Airport - IAH - Inside George Bush Intercontinental Airport - IAH

George Bush Intercontinental Airport - IAH

3.0(2.1k reviews)
2.0 miIAH Airport Area

Came here in transit and a three-hour scheduled wait in concourses C and D. Having just left Logan,…read morethe main airport serving the behemoth region of Houston seemed like a Better Homes and Garden show. Clean, spacious, and comfortable. Plenty of restaurants, fast food, and souvenir outlets to suit every taste. I found service personnel to be quite courteous. I well remember when assigned to a diplomatic post in South America and there was only one airport flying to my post's destination. When Houston started flights there, it was like manna from heaven.

What really grinds my gears is taking my sweet time to create a online profile for a individual…read moreairline as well as enter in my travel credentials; like the KTN details, passport, etc just for it not to be on the boarding pass. In the event of reaching TSA, TWIC is not acceptable either if it's not on the boarding pass. So you'll have to find your way back to the service desk or self kiosk to add the deets AGAIN ON THEIR MACHINE, then print it out. Which will get you through check point quicker than standing in standard line. This is an update that'll be worth it. Allow travelers to enter their KTN. (Especially when they have provided it and the system error). I did it, an employer did it from their buddy pass profile; it's been provided twice and still didn't print on boarding pass was ridiculous, & embarrassing.

Photos
George Bush Intercontinental Airport - IAH - George Bush Statue

George Bush Statue

George Bush Intercontinental Airport - IAH - Pretty cafe everywhere

Pretty cafe everywhere

George Bush Intercontinental Airport - IAH - United Airlines

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United Airlines

George Bush Intercontinental Airport - Terminal C

George Bush Intercontinental Airport - Terminal C

3.1(222 reviews)
1.7 miIAH Airport Area

I'm extremely disappointed with my experience at baggage claim in Terminal C around 9:30 PM…read moretonight. The older woman working the baggage service desk was less than helpful and unnecessarily confrontational. When I asked for assistance regarding my checked bag after changing to an earlier flight, she told me it was "my job to know the baggage rules" and that she didn't want to help because she didn't want to risk getting fired. She stated, "United is looking for ways to fire the older people," which was both unprofessional and concerning. I'm just needing help with my families bags. She continued on and on how I should know the fine print before switching the flights and there's nothing she can do, which seemed like a cop out for being lazy. Earlier, United gate agents in SLC had asked for volunteers to move to an earlier flight due to delays out of Salt Lake City. We were told our bags would make the flight and, if not, they would be delivered. Based on that information, we agreed to switch flights. At baggage claim, instead of helping resolve the situation, she criticized how I keep my claim tickets stickers stuck on the back of my passport wallet. I store them on the back of my passport wallet (not on my passport itself), and I had to show her this after she questioned me about it saying it wasn't allowed on the passport. Why this was even a conversation I'm not sure, but I'm a seasoned traveler. I ultimately called customer service myself, and within 10 minutes they arranged luggage delivery without issue. United, if customer service is truly a priority, this is not the standard that should represent your baggage service team. Makes me want to cancel both our credit cards and fly a different airline.

Is it surprising that there is a gate full of people waiting to go to CLE at 7am on a Sunday?!?…read more Maybe not - maybe we would expect this to anywhere - especially a large Northern Ohio place like CLE! The terminal is clean and spacious - the folks are nice and friendly and I'm ready to fly the "Friendly Skies" for a week of work ahead!

Photos
George Bush Intercontinental Airport - Terminal C - Greetings! (DuLaney)

Greetings! (DuLaney)

George Bush Intercontinental Airport - Terminal C - Family (Anguilu)

Family (Anguilu)

George Bush Intercontinental Airport - Terminal C - Women's bathroom in Terminal C at IAH - spacious and clean

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Women's bathroom in Terminal C at IAH - spacious and clean

United Airlines - Walkway to the elevators

United Airlines

1.7(925 reviews)
2.5 miIAH Airport Area

+1~(888)~738-09.67 is available anytime for travelers seeking assistance with their reservations…read moreand trip-related questions. As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

+1~(888)~738-09.67 is available anytime for travelers seeking assistance with their reservations…read moreand trip-related questions. As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

Photos
United Airlines - People leaving and arriving

People leaving and arriving

United Airlines
United Airlines

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Houston Airport System - airports - Updated May 2026

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