ZERO SOCIAL AWARENESS.... I am extremely dissatisfied and…read moredisappointed with hospitality of this business. My girlfriend came here to get her dress fitted and the lady was basically telling my gf she was gaining weight, mind you she got the dress 2 weeks before the fitting, and also insinuating for her to stop eating. In addition, she was making the whole process difficult because she made the mistake and wouldn't own up to correcting it. This behavior was completely inappropriate, not just in a professional setting but inappropriate period. This place deserves a star rating less than 1 and a course on workplace relations to get their employee relations certification. These are NOT nice people, do NOT do business here.

The shop I bought my wedding dress from required me to use this tailor. At my second appointment…read morenothing was altered from the initial sizing and pinning. The day before my 3rd appointment I called to check what time my appointment was and they told me. When I showed up at that time they were bewildered to see me and said they didn't do my dress. The claimed to have mixed up brides even though I called. This was less than two weeks from my wedding. They were also paid to change my veil and decided at that third (failed) appointment to tell me they weren't going to do it. The seamstress attached draped sleeves to my dress and one broke on my wedding day. She also created a bustle and two of the three hooks fell off during the reception. Extremely dissatisfied and would not recommend.

I really appreciated the attention given to me by Liza. I needed the personal touch and she…read moreprovided it. She explained everything that should be done to have my gown (which had a lot of beading), altered. The outcome was perfect. I love my gown! You can trust that Liza with your precious garments. She will not disappoint.

Liza does a wonderful job! I've used her a few times in the past and most recently to hem my…read morewedding dress. She has a great personality and is a joy to talk to. She does book up quickly so be sure to call in advance!

Clothes were always done on time and always done right. Irene was always pleasant to deal with and…read morealways in a good mood.

I don't leave reviews often but this place deserves one. I've brought probably 5-10 garments here…read morein the last year ranging from casual linen jackets, sport coats, dress pants, jeans, chinos, etc. I have received nothing but great work. Stitching always seems to be done well and clean. Biggest complaint is that there's always a few loose threads on my clothes when I get them back, but this doesn't warrant taking away a star. I've hand things done from a normal hem, cuffed hem, sport coat sleeve shortened, coat sleeve shortened and it's all been good work. It's not the cheapest place I've been too in the area, but I've been to other tailor shops that have done work not even close to this shop. It's the old saying that you get what you pay for. Overall, this place definitely deserves more stars. Quality work at a fair price. If you know how to walk in and tell them what you want done, I don't think you'll have any problem.

Absolutely exceptional service! I walked in with what I thought was a crazy, last-minute idea, and…read moreLashawne and Marcis didn't hesitate for a second. They immediately jumped into action, listened to exactly what I wanted, and brought my vision to life in less than an hour! I was beyond impressed with their creativity, professionalism, attention to detail, and willingness to make it happen. The final result was exactly what I imagined! If you're looking for a tailor who is talented, efficient, accommodating, and truly knows their craft, look no further! They now have two locations, East Stroudsburg and Milford PA. I highly recommend them and will definitely be back.

Everything went welll she is super nice and reasonable she will notify you for your stuff an give…read moreyou time to get it .. when you arrive it will be fixed an look nice

The dress I bought online needed alterations and On The Spot Dry Cleaners had a wonderful…read moreseamstress who fitted me and provided the alterations. She did an excellent job at a very reasonable price in light of the amount of work required.

Drove past this place as it was, the closest to my house, could never even distinguish if they were…read moreopen no telephone number posted to call and check on hours but the hours definitely do not match what is posted on the Internet

I love everything about Kathy's; been my people for close to ten years now. They're family! They've…read moreseen my child since he was a little one and always ask about him when I'm not with him! Besides, I get my dry cleaning and alterations at Kathy's, and all to my satisfaction. Kathy took a bunch of my clothes that were made haphazardly abroad and altered them to my great appreciation! Moreover, she worked on them in the middle of her usual busy period when the demand for prom and graduation clothes was high. If you're looking for simplicity, there you go. Plus, they ALWAYS come through with the scheduled delivery date. Smooth pick-up process, as well!'

I'm a businesswoman new to this area. I found this service and left my clothes for dry cleaning…read more First, I was shocked to hear it would take a WEEK before I could pick up my dry cleaning. But that wasn't the worst!! When I returned to the business a week later I was told, "we only accept cash or checks...NO cards. I looked around the store for a sign stating their payment restrictions. When asked where the motive was I was directed to a hand written 8 X 11 sign which was hanging about 12" from the ceiling which stated the payment restrictions. REALLY!!!!???? Anyway, I had to leave, find a bank, get cash & return to pick up my clothes. Then if that wasn't enough the fed for a few items was exorbitant!!! Welcome to a new town!....NOT

Best experience ever! Katherine is kind, efficient,…read moreprofessional and does great work! Her prices are great and the pick up and drop off makes life so much easier!! Not only did clothes come back clean, smelling fresh & folded but separated for our family of 5 making it so much easier to put away!!! Plus she tackled our mechanic sons work clothes too!!! Her turn around time was phenomenal as she picked up on Friday and we had them back on Saturday! Now if only I can get our kids to put them away just as fast!! I would highly recommend her! Give her your business A++++++++++++++++++

I've been using her for a few months now. She is very professional and the convenience of her…read morepicking up and dropping off saves me a lot of time from doing my own laundry. Highly recommend

** Fast , efficient , and budget friendly…read more I walked into personal touch weds with a suit that was balled up that I needed by Friday. Toby, took the suit and squared this joker away and an AMAZING price. I will be bringing my jeans and shirts moving forward. How did I not know this place was here. Toby make it feel like is used too when I was young. Ole school cleaners with a good feel and great value at an awesome price. A must visit !!!!! Vet discount as well and a Hero discount for the heros.

I love the service provided to me. I had a Marc Jacob's canvas bag, Burberry scarf, winter coat,…read moreMontclair jacket all dry cleaned here. And I have received it back in one piece and cleaned throughly. I will always appreciate a dry cleaner who can dry clean my items and not lose it :)