Excellent Guitar Store! Anthony was exceptional and he went beyond the call of duty to oblige my…read moreevery request. He helped me in purchasing THE guitar I had shopped for a long time! Thunder Riad gets an A+; no worries here!

We went into this place looking for a guitar to learn on. The tall gentleman made us feel…read morecomfortable and sold us the best guitar possible. He let us know about the possibilities of it and the price point was right. Not pushy at all very knowledgeable and worth it!

I have been a happy customer for years. If you have any bass equipment need or question, then this…read moreis the place! Jeff and Chad are the best!

I absolutely LOVE this place. I've bought a couple pieces of gear from them, and had quite a bit of…read morework done on pre-owned items I've picked up over the last year and Jeff always comes through above and beyond! I recently lucked out on snagged an OG Ibanez AFR-105 (IYKYK). Took it in to Jeff for a once over, a stacked knob issue, and a pro set up and it came back looking and sounding amazing! Plus I got the added peace of mind knowing my vintage bass was in proper working order. Most recently I took him a non-multiscale bass for a set up in drop F#. Granted, it was a very well built bass and the neck was capable, but he took to the challenge like an eager kid and knocked it out of the park! Not only that but he kept in constant contact with me throughout the process (it took longer than expected due to the difficulty of the request). Their prices for work are on par with most shops out there, so you're not even paying extra for the quality you get here. If Jeff ever leaves I'll follow him to his next place. Great store, great vibe, great gear, and amazing people.

I happened to be in Seattle in 2019 and also happened to know a friend the owner Joe grew up with,…read moreso I was invited to come and check out the archtops. I found one that was not cheap but still met my limited funds, a pre-war Gibson L-50. I still have it and it sits out ready to be picked up and played each day. We agreed on the selling price and I went away a happy man. But doing the buying via video calls is the usual norm, from what I gather. I would buy again from him when I am ready, more likely via video call and delivery since I'm now living out of WA state.

This guy is basically an Asshole!! If you read my review then you should understand my frustration…read morewith this clown!! While I admit that I dropped the ball by not being more meticulous with the video calls. And unfortunately taking his word that the guitar was in mint condition and was listed that way... nothing could have been further from the truth. The guitar was sold for $5,000.00. He did reimburse me $200.00 for fretwork and a setup. He can say whatever he wants but I won't ever consider doing business with this person ever again!!

Can I give negative stars? We tried to use this company for lessons in August; however after…read morepaying for 4 lessons the local store had no record of the lessons. I was able to get my money back. Fast forward 8 months later. Tuesday I was charged $184 four times for lessons I did not request or authorize. Customer service would t help me stating they don't deal with billing. They would not connect with with anyone who could and said I needed to call the store - hung up on me. I called the store and had to leave a message for the manager to call me back. Have not received a call back. Today, I was charged $920 dollars for online lessons that I did not order or authorize. I called the store again, and was told several people have had similar issues this week and that it may not be corrected until next Friday (8 days later). This is unacceptable - I am disputing charges through my bank and have cancelled my card so no further transactions can go through.See less

Despite being owned by guitar Center, music and arts has a very mom and pop, reel to it when you…read morewalk in the store. It is sad that the stores are so small and their selection is so limited by the small size. But they neat stores to go.

Well stocked, kind, and helpful. Why go anywhere else? Besides Ted Brown has been in Seattle for a…read morelong time, maybe 40 years +. I like to support the classic Seattle stores. Ok, so you could say like Nordstrom, Starbucks, and Amazon? No. Once a store has achieved world domination I give up on it. The rest of the world supports Amazon so why should I? But I do like to stick with the smaller stores like Ted Brown that have managed to hang on for decades.

I came in to Ted Brown Music for the first time to look at guitars and maybe play a few as I start…read morea journey to purchase a new acoustic. Not only did I leave with a little more information, a little more confirmation about the kind of guitars that suit me, but the particular employee working that night was so kind and helpful. First, the store itself. It's tucked away at the end of a plaza that includes a cute dessert place. The store is small and carries a modest variety of instruments, as well as sheet music and accesories. I'm not sure if this was just timing but the guitars seemed more suited toward beginners, and most fell under $500. I found a couple that I wanted to try out and this gentlemen engaged me in a really non-intrusive way, leading to a nice conversation and him offering to plug in the electric acoustic I was playing. Later, I heard him helping a kid make up his mind about some part to his instrument that he needed to replace. When I left he let me know he appreciated me and welcomed me back anytime, and I know many employees say that at places, but he just had that genuineness to him. I will definitely keep this shop in mind as a shop around and encourage anyone looking for sheet music, lessons, or exploring what instrument to get next or for your first one to put this place on the top of your list!

Chad and the team at School of Rock (SoR) have done such a great job building a community of music…read moreloving (and learning) families! Our son (9 y/o) has been taking drum lessons there the past 7 months and has gone from a true beginner to playing songs together in a band with his peers. This is a combination of 1:1 weekly practice with an instructor at SoR (each has been fantastic with emailed notes after every session on recap and focus areas) and a weekly 90-minute band practice which he loves. Most of all, his enthusiasm for learning and enjoying music is through the roof and he is proud to be part of the band. All of this included in the monthly Rock 101 package, a unique offering for sure!

From the owner: School of Rock provides both in-person and online music lessons for students of all ages. Our…read moreprograms, camps and workshops for toddlers, kids, teens and adults make learning to play music fun and create great communities of musicians. School of Rock is the leader in performance-based music education. We combine one-on-one drum, bass, keyboard, vocal, and guitar lessons with group practices. Students learn to play music from day one and put on live performances at local venues. Our experienced instructors are local musicians themselves who combine the performance-based School of Rock Method and programs with individual music lessons to get results for your student.

I recently decided to start playing the flute again after a 10-year hiatus, but unfortunately, I…read morenoticed that my flute was in really bad shape and borderline unplayable. I've had my flute for over 15 years, but I never got it professionally cleaned or maintained it properly... I found out about Mr. Eppler online and contacted him about getting my flute repaired. He got back to me immediately, and instead of shaming me for not taking care of my flute properly, he congratulated me on picking up playing the flute again. He and his assistant, James, who are both really friendly, worked on my flute over the weekend and fixed it up within a couple of days. I was amazed by how quickly they were able to turn it around, and how great my flute sounds now. Originally, it had so many problems including 6 big leaks and 5 bent keys, but It now plays better than when I first bought the flute. We are really lucky to have a professional like Mr. Eppler in the Seattle area! I would recommend him to anyone. I am SO excited to start playing the flute again!

Mr. Eppler and his co-worker James, have worked on my flute several times now. I just had a major…read moretune up, learned how I might avoid some wear and tear in the future, and am very happy with the results. Mr. Eppler also found this flute for me as an upgrade to a student flute I have had for more than thirty years. It has been a great investment.

This place is wonderful if you haven't been there try it. They're beautiful instruments and it is a…read moregreat place to go. The employees are very helpful. Put music in your life. You'll find joy try this place. You're gonna love it. You'll thank me later.

I had two lessons left on a monthly plan when I got hit with a barrage of work and life tasks (I am…read morefinishing writing a book and recovering from liver failure). I needed to pull back on all extra commitments for a while. I asked to pause my ongoing lessons and ...guess what? Because I can't take the lessons right now, I LOSE THEM, per company policy. $200 down the drain on these folks. This is terrible customer service and very bad business practice (if not illegal). Trust Pilot and BBB are my next stops.