1. Emerson Gardens

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Hudson, MA

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Emerson Gardens

4.0 (1 review)
Closed • 9:00 am - 5:00 pm

Services - Emerson Gardens

Property management

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16 years ago

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Beyond Real Estate

Beyond Real Estate

(1 review)

You'll see all of their positive reviews on google coming in during June 2019, right after I wrote…read morea negative review for them, looks like she got her friends and family to help out a bit! We worked with a buyers agent, Kristen was the sell, she made simple things complicated and caused a great deal of unnecessary stress for both buyer and seller. Seller even apologized for her behavior when we met privately. Expect to see a flood of positive reviews within one month of this review! Unless her friends are a little slow to respond.

From the owner: Beyond Real Estate opened its doors in 2000 with Broker Owner Kristin Lembo, leading the way…read more Located at 241 Main Street in Hudson, the boutique real estate company, offers invaluable hands on customer service. The world of technology has changed the dynamic of how real estate is bought and sold, however, the care and attention of an individuals homes is tangible and requires frequent interaction of the agency and the client. The licensed sales associates are all members of the Greater Boston Real Estate Board and demonstrate their promise to perform with integrity and a high standard of ethics. The Beyond Real Estate leadership team has an abundance of energy and enthusiasm for the local real estate market and strives to help the entire community make their home owner experience a joyful one. We want you to experience the first class attention when it comes to selling or buying a home in the Metro West area. We look forward to helping you, your family and your friends, make a move. We go beyond for all our fans.

Alpine Property Management - Snow is supposed to be removed from dumpsters, but I guess not today :(

Alpine Property Management

(37 reviews)

Have lived at a property managed by Alpine for over 5 years. Admittedly, I was not a fan of Alpine…read morewhen I first arrived (not getting emails answered, leaving messages and not getting calls back). But since becoming more involved in the community and learning more about Alpine, I have come to realize the following: -In the beginning, I got my responses from Alpine but not as fast as I wanted them (but they did answer me and did provide what I asked for) -Since becoming more involved in the community, I have learned that some do not like the answers they get from Alpine, including myself at times -Residents, including myself, need to be more patient, especially when living in such a large community -Alpine is trying to make improvements and, when delivered in a healthy, mature, and constructive way (not yelling and/or calling them names), Alpine listens to feedback Alpine knows they need to make improvements. My understanding is they are under new management. Good. I would rather work with them, give them constructive feedback, push them to give better customer service, rather than complaining and gossiping with neighbors and not being proactive. Also, what responsibility do I/we have living in large community. If I/we do not like living in a community, then we should sell and invest in a single-family home. Looking forward to continuing a healthy working relationship with Alpine.

I had very frustrating experiences with Alpine Property Management regarding disputed charges for…read moreour unit. We repeatedly requested records showing who authorized the legal fees, what the board had approved, what the scope of representation was, and how payments were being applied, but the responses were vague and did not clearly address our questions. We also had a serious communication problem. They referred us to counsel when we disputed some charges. Instead of providing documentation, which we are legally entitled to ask for, the counsel would not communicate with us as the authorized representatives of the unit owner and instead insisted on speaking directly with one owner, even though he has limited English and we already had a power of attorney. A particularly frustrating example involved the parking-lot repair. Alpine wanted to repair an oil stain for $2,600 and withdrew that amount from our account right away. We asked them not to do any repairs until the tenant moved out, since his car had caused the issue. When the tenant moved out, we asked to handle the repair ourselves. Alexis said we were welcome to try and send pictures. We properly degreased, primed, and applied sealcoating to the area ourselves, and the result looked like a brand-new parking spot. Later, we learned from counsel that Alexis characterized the repair as "unauthorized" and wanted to mill the spot and install new asphalt, which seemed unnecessary. I also found Alexis's emails to be consistently accusatory. She often went straight to accusations and fees instead of asking clarifying questions. In my experience, that kind of heavy-handed management does not help build a community that takes ownership of the building; it creates an environment where tenants report each other instead of working together. In addition, there was a clear conflict-of-interest concern because Alpine, specifically Alexis, also solicited real-estate services from the owners while simultaneously pursuing disputed charges against them. Elizabeth, the manager, did not take corrective action or help resolve the situation. Instead, she appeared to support Alexis. Elizabeth's emails also had a footer that solicited real-estate services to owners for selling and renting. That made the overall experience feel even more frustrating and reinforced the impression that the management style was more about pressure than problem-solving.

Emerson Gardens - propertymgmt - Updated November 2026

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