I will preface this review with the fact that I am not a patient at this office. I did, however,…read moreaccompany my daughter to her appointment, along with her husband and sister. The office is very clean and pleasant looking. It's got an open floor plan which I like. It doesn't feel so closed in and allows for those with wheelchairs and walking assistance devices to have easier access. I was thoroughly impressed with Dr. Patovono (resident) and Dr. Esther. They were both very personable, explained things thoroughly, answered our many questions and included the whole group in on the conversation. They didn't just make sure the patient herself was at ease but they did that for all four of us, which I really appreciated. Faye, the medical assistant was very pleasant and has a great, bubbly personality. She also managed to update my daughters med list in a private way so as to uphold her confidentiality, even amongst her family. I was impressed with that as I also work in the medical field and understand how confidentiality with families in the room can be tricky at times. I would be happy to go to this office should I need an orthopedic surgeon. They were excellent!!

Dr. Silver performed surgery on my knee several years ago... with excellent results. I was in and…read moreout of the operating room in quick fashion and experienced very little pain afterward. The torn meniscus was repaired and has never given me a bit of trouble since. I'm an active golfer and workout several times a week, including walking a couple miles each workout. Before the operation I couldn't even walk without severe pain. I owe it all to the competence of Dr. Silver. Thank you Dr. Silver.

Excellent surgeons, imo. Absolutely the worst post op care I've ever received. And, I've sadly…read morehad many surgeries to compare to. Do NOT receive surgery here without first developing a pain management protocol for post op with your primary or a pain management specialist.

Appointment scheduled then I get a call the person we are to see is not going to be in the office…read moreon our appointment day. Known about this for 3 weeks. Such a shame.

I fell at work and dislocated my shoulder. I applied for workers' compensation insurance, but there…read morewas no GM there, so I went to see a doctor the next day. I paid $250 in copay without insurance. I went for treatment, but the doctor couldn't put my shoulder back in place, Dr say need surgery. It was late, so I had to go to the next day. I was given various explanations at 8am. I waited in the hospital for a long time. But after 11am, the receptionist told me say $1500 need pay first. My husband was overseas and would be returning in three days, so I was unable to consult with him and couldn't pay the full amount immediately, so we decided to cancel the surgery. I decided to give up on treatment at this hospital and go to Duke EM next Tuesday for a second opinion.　It was two long days and a waste of $250. There was no quick fix, no solution.

Dr. Rutherford is an exceptional physician. He took great care in understanding my issues and…read morepain, after 3 months post-op from my total knee. He asks all the right questions. He formulates a care plan to address my needs; in this case, more physical therapy. Could not be happier with his care. Thanks Dr. Rutherford !!

The medical staff was great. The huge, astronomical, unforseen bills and *non-existant financial…read moreassistance* don't make it worth it, though. You can't get approved, even on appeal, and must pay the full bill as they will not cut one dime off of it, even if one has been out of work for years and can't find a job. They don't care one iota. This is appalling when people are struggling since the Covid times started. So one gets punished for seeking medical treatment. Unbelievable! For shame, UNC.

Should have read the reviews before scheduling an appointment here. I had a 9:00 appointment -…read moreit's now 9:40 and still haven't even been called back. Receptionist says he is about an hour behind schedule. How do you get this far behind schedule 1 hour into the day?!

Dr Hallows..."Not sure what your severe pain is about. Sorry I can't help you. Call back in 6…read moremonths if it still bothers you. Bye"..... This was said to my face. I went in in pain and after a number of months I had to use a rollator. Since he THOUGHT?? I wasn't a surgery candidate he was not interested. Refused referrals to another doc that might figure out the issue just a "byeeeeee". Update: it was a necessary hip replacement as I originally thought. I sure hope this dude doesn't have a mother a wife or a child. He'd kill them. Loser loser

I just recently had my toenail cut for ingrowns and it went good they did a great job. Doctor was…read moreawsome he was knowledgeable and on point when he numbed me thank yall for your help

ONE STAR -- WOULD GIVE ZERO IF I COULD Avoid EMERGORTHO at…read moreall costs -- especially if you're truly in pain or need compassion. I was referred to EmergoOrtho by a fill-in PCP due to a herniated disc compressing nerve roots. I already had an MRI before the appointment but was never told I needed to bring the images. When I arrived, they said they could access them. I paid a $50 copay, only to be told I needed another X-ray. The doctor came in for barely two minutes, said a steroid shot would be faster than a pack, then immediately left. I was told it needed to be scheduled and would take about a week. Meanwhile, I was told to just take Tramadol and do PT. No one followed up. I had to call them. Eventually, they set the appointment for August 5 -- nearly two weeks after my first visit. I took time off work, and had my wife do the same to drive me. But on August 4 at 3:30 PM, I got a call from Ruby saying they needed the MRI images. I asked why, since they claimed to have them last time and even did a new X-ray. She said she'd check. 20 minutes later, she called back and said they couldn't get the images from radiology and would have to cancel my appointment. Cancel -- after all that pain, waiting, time off, and insurance approval. I asked why the appointment was canceled when it was scheduled for the next day and I had done everything on my end. She was completely indifferent. I personally called the radiology provider and got through right away. They sent the images and I also drove to pick up a CD copy just in case. I called EmergoOrtho back immediately asking not to cancel my appointment. I was told Ruby was the only one who could help me. The woman said she'd have Ruby call me back that day. It's now 8:30 PM and still no call. Let me be clear -- I am a disabled veteran, in constant pain, with numb, burning fingers, unable to sleep or function properly. I served this country, and this is the level of care and compassion I get? You all should be ashamed. You clearly do not care about patients -- only copays and procedures. You dragged me through weeks of appointments, calls, and chaos, only to leave me in pain and cancel without cause. This will be the last orthopedic group I ever deal with. I wouldn't send my worst enemy here. You failed me. You failed your duty. Close the doors.

Dr Musante is a horrible man. Very cold hearted person. I came to him with leg pain. His plan was…read moreto give me a discectomy, a back laminectomy and a neck laminectomy. Now I have permanent neck and back pain which I never had before The operations. He did not help at all and only have me new pain I never had before. The said part is he things he helped me??? Only after all the operations did he say I would have been in a wheelchair if I did not have them. Not true he is only trying to save is skin with such lies. He never mentioned this before all the operations. He should have is medical license revoked. Tony Kania. Cell 714-470-2000.

Update: Do not go to Duke Orthopedic or pain clinic. It's hilarious how I got a response A few…read moredays ago from Duke. I'm going to Post the letter they sent me months ago telling me to go elsewhere, don't come back and find another doctor. I was very stupid to even go to Duke seeing how they poisoned me and 4000 people with elevator fluid in 2004. Not to mention the ones they killed and then covered up. Oh yes we sued them, but they make more money in a daily donation then they paid out to the people whose lives they destroyed or killed. So go there at your own risk maybe they will have a good day and not miss treat you, belittle or berate you.

Duke Urgent Care ended up booking me with a hip specialist instead of ankle so when I arrived I was…read moreshocked that they were not going to be able to see me. They did try to call me but due to an unfortunate circumstance my phone number changed the night before. I was extremely happy that they were able to fit me in with the appropriate PA so suddenly after waiting roughly an hour. I got my second opinion and left a satisfied patient. Although this would not be my first choice, the location is extremely convenient which made Duke Orthopaedics my choice for this visit.