We took our dog in for coughing. The staff and doctor were great! I would recommend Great Lakes…read morePet!!!!

I called this hospital needing immediate medical attention and supportive care for my cat with FIP…read moreon Tuesday night. I had called 5 other hospitals prior to calling here. We had been recommended to call Great Lakes Pet Emergencies. So that's what we did. As I was explaining the situation to the woman on the phone, she cut me off and said "well we're still seeing patients from 5:00 pm. we wouldn't have time to treat him". I said "okay I understand, do you have any recommendations for any other hospitals that I could call, because you are the 6th hospital we've tried." She stated "well honestly that just the reality of emergency medicine this close to a holiday so I can't help you" I work in a vet hospital myself. I understand having bad days where you're backed up like no other and everyone is upset with you. I'm not upset they couldn't see us. It was late and they had more than enough going on. However, the lack of empathy and professionalism that was used on this phone call was astounding to me, especially given that I had just explained to her that my cat was actively dying in my arms. I could never imagine addressing a crying pet parent with such a lack of compassion, even on the busiest of days. I certainly hope that they treat the patients who actually do receive care at their hospital with a gentler hand.

What an INCREDIBLE vet staff! We were at a loss this evening with our poor sick 4 month old kitten,…read moreand they were so incredibly helpful with finding out what was wrong, and what route we should go with him. Financially they had a lot of good options through third parties and things. I will go back here if I ever have another pet emergency.

Waited for 5 hours!!! Took 4 hours to be seen! Very understaffed! Got there at 10:30pm... left at…read more4am. Brought in my Yorkie who was constipated. No updates, not let you know how long you'd be here. Very unprofessional. Do not recommend this place!!! Took every animal before us and we got here hours before them!!

Our 17 year old cat Lilly had been diagnosed with cancer a year and a half ago. She was doing OK…read moreuntil four or five months ago when she started to decline more rapidly. We took her to the vet again who told us that Lilly had a tumor near her bladder. In the last couple weeks she declined even more and was not eating or drinking very much and had vomited bile a couple times. We took her to the vet again who said she was dehydrated and recommended that we bring her to AEC for treatment. When we got to AEC, they developed a treatment plan for IV fluids and the first step was bloodwork. We were hopeful that Lilly would improve with IV fluids and we would be able to take her home. Sadly, the bloodwork showed that IV fluids were not a viable path given Lilly's condition and that there were no other treatment options. We wanted to take her home, but the doctor advised against that because it would prolong Lilly's suffering. At the doctor's recommendation, we made the excruciating decision to put Lilly down. Although this experience was devastating and traumatizing for us, we can't say enough good things about AEC, from the front desk staff to the vet techs to the doctor. Everyone was so sincerely compassionate and caring and empathetic. Dr. Brink, was outstanding. She gave a detailed explanation of Lilly's condition and the blood test results. We were very impressed by her clinical knowledge and expertise and are very grateful that Lilly was in her care. We appreciated her genuine compassion. About a week after we were there, we received a lovely card signed by each staff member with individual personal notes expressing sympathy for the loss of Lilly. We are so touched by this gesture and have the card displayed on a shelf in our living room with other keepsake items and pictures of Lilly. We strongly recommend AEC if your pet needs care. Even though we lost Lilly, we do take comfort in knowing that we brought her to a place where she was cared for as well as possible in the last hours of her life by such an excellent team.

Can't express how grateful I am for this place. They went above and beyond in taking care of my…read morecat. They made sure I was informed daily of my cat's status and were a great resource when I had questions after I brought him home. Thank you for all your help.

Excellent service for people who don't have transportation to get their pets to a vet appointment…read more They go above and beyond. I'm an older person who had an emergency situation with my 12 year old cat. I contacted the owner Angie and she returned my call promptly and immediately booked a ride to get my girl to the vet the next day. The the driver Don was very kind, amiable, and pleasant. He helped me to get my reluctant kitty into her carrier and was on time picking me up for the appointment. This service waits for you while your pet is being cared for and drives you home afterwards. I highly recommend Pet Taxi Plus to all pet parents. Check out their website to learn about the other services they offer. Their prices are reasonable too. Thank you Angie and Don and will definitely use this service again in the future.

I trust the owner and the driver. That's a lot to say when someone is transporting your 85 lb. dog…read moreto the groomer every 3 weeks. They are great.

My junie had to cross the rainbow bridge as have a few of our other family pets and pet passages…read morehave been just fantastic during this process of grief and making sure everything is just as you'd want it.

After having 12 other cats cremated over the last 25 years, I can tell you that I was impressed…read morewith their service and very reasonable prices. They don't take advantage of grief like others local places seem to do. Most of the time, I just had the service that the vet office used, but when the price was around $500 was quoted when I made the appointment for Oscar, I decided that I had time to look around because I had a few days. I found them and they were local so I called them after seeing their website and the prices. I got someone who had lost their beloved pet and got into the business because of the charges other charge. I let them know who Oscar's vet was and they told me that they have picked up from them before. The vet office had no problem and since I had to go in after work, they could pick Oscar up quickly. I picked up the ashes but they will deliver them also. You can even drop off your pet. They explained everything and even made extra copies of nose print and paws prints for Oscar's other mom. All for just under $200. Since I just adopted a 17 year old cat, I will probably need their services again. I will use them gladly.

Thank goodness for excellent, experienced, professional ppl operating such a necessary business…read morethis day and age. They took great care of my awesome but ornery 11 year old pup Stella this morning. Good pet owners know how hard it is to find a great vet. Especially one that doesn't break your bank account. I couldn't be more grateful and pleased with the help of this place. they were there for my dog at a moments notice while also being a new client as of today. when it comes to veterinary care, Wilson Animal Hospital is the exception to the rule and I'm referring to their 24 hour Emergency service. if they are this good in emergency then I have no doubt the other building for regular visits by appointment are just as awesome. I live 50 minutes from them but I will never use another vet besides them ever again. Having been to ER veterinary facilities before, when I went to check out and pay I thought my bill was going to be way higher than it was. I couldn't believe it. Thanks so so so much to those staff members

PLEASE NOTE: This was a non Emergency situation…read more Yesterday I took my cat to Wilson's Veterinary after my local vet ran out of answers and recommended a specialist. It was our first time there, and I was pleasantly surprised they even offer Sunday appointments. We saw Dr. Garrett, who was incredibly kind, thorough, and genuinely attentive. She reviewed his entire file before meeting us and actually listened to the details we shared about his behavior. We discussed a clear path forward, and he's now scheduled for surgery to have most of his teeth removed. I appreciate that this location has 18 veterinarians, several of whom specialize in dental care, and that they handle everything in-house, including blood work. So far, I'm very happy with the quality of care and professionalism at this veterinary hospital. I'll post a separate review after his surgery.

So, I inherited a cat last October from a friend of my moms who was needing to rehome him. She took…read morereally good care of him and he adjusted well to his new home with us. He was in good health for being 9 years old which is still young for cats and their lifespan. While I was at work, the cat had a medical emergency and I needed to come home to take my cat in immediately. I called my vet and they said they could squeeze him in an hour and a half later, but my baby needed immediate attention. I called Blue Pearl because A) I've had emergency services with them before (at their Southfield location) and B) they could take him immediately. So, off to Blue Pearl I went. Walking in I was greeted by the receptionist who was familiar with me since I had spoken with her on the phone previously. They took Kopi back for an exam and sat me in an exam room while this happened. The vet tech took our information and eventually the doctor came in to give us the grim news. Kopi had an aortic thrombosis and there was no way to save him. Euthanasia was the route we were recommended, and after a TON of crying and questions, we prepared ourselves for the situation. The staff was super professional, considering the circumstances for us. We were escorted to a special room to spend our final moments with Kopi and say our goodbyes. Eventually, they brought him in all wrapped up and ready to go. Here's my only complaint: They said he was going to be sedated with morphine but it did not appear that he was well medicated and clearly in pain. If he was medicated, he was still extremely uncomfortable which made saying goodbye even more difficult. We couldn't really hold him because it hurt him to much. (the condition he passed from is painful for the cat.) I wish they had given him a little more sedation to make it easier for us and comfortable for the cat. We said our goodbyes and the doctor came in to administer the medication. We got a paw print and paid the bill and off we went. I know sometimes things don't go as planned with pets for both the medical professionals and the owners like me, but you have to do what's best for the pet. It hurts my heart to watch them suffer regardless of the circumstances. Will I use Blue Pearl again? absolutely. They have saved the day for me twice now, and even though it's a bit more expensive than my regular vet, they got me in right away and handled the business even when it's not the outcome anybody wants.

On Tuesday night in the middle of the worst night of our lives, we called Blue Pearl. We had called…read more6 other hospitals prior (because they were closer to us) in need of immediate care for our cat with FIP. The person on the phone heard about the symptoms our cat was having, and expressed to us that they were currently pretty slammed. She said "but you know what if you can get here we'll get him on supportive care right away". We jumped in the car immediately. We arrived and were immediately seen. Every member of the staff treated our boy like their own. They were so gentle, compassionate, and sensitive to the difficulty of the situation. Unfortunately at the end of the evening we had to euthanize our boy. The doctor was direct with us about whether he thought hospitalization would actually give our boy comfort or if it would just be prolonging his pain. And again after making that awful but necessary decision, every staff member was kind, gentle, and sensitive despite also being very busy with other important emergencies. From the very beginning we were comforted and taken care of by these veterinary professionals. It was still one of the hardest moments of our lives, but the staff made it as easy and comfortable as they possibly could have.

We went on a tour of the MSU Veterinary facility, and it was an eye opener…read more We were able to see "Behind the Scenes" thanks to the MSU Alumni Association. There is alot to take in , and the employees are great and take the time to explain what they do and answer questions. If you get the opportunity to take this tour, you will have fun and learn alot. This tour was almost 2.0 hrs.

My dog had an MRI and has a tumor on his brain stem. There are treatments for a tumor on a dog's…read morebrain, stem, and Michigan state performs those treatments. I called Michigan State because they're supposed to be some of the best. The company that did the MRI prescribed steroids to shrink the tumor telling us it will probably extend his life by about two months without the treatment. There's other places that do it, but it would be about two weeks until the consultation. Michigan State said about two months. Two months when my dog's life expectancy is two months. By then, it will be way too late.

As a new pet owner, it's very satisfying when you feel you can trust someone…read more I can tell that by the professionalism and compassion that owner Anna exudes that my pup will....eventually be in good hands. I say eventually because my pup needs some training and obedience first. I like the fact that Conforta Animale is very close to my home, and soon I will be able to call on them to come get my girl for a mid day walk. Check out their website, they have an array of services for your pet. You won't be disappointed if you give this business, your business.

Have used their pet sitter Sam on two occasions now. Very professional service. She keeps detailed…read morenotes on each visit, is willing to send text message and picture updates while I'm away. Highly recommended.