We have used Rooter Solutions several times and each time they exceed expectations. They are…read moreprompt, resolve the issues, are price competitive, and leave the house clean. We can't thank them enough. I don't like to have plumbing issues but when I do it's great to know we have them to count on.

Had a plumbing issue at the house during a holiday and Nick came through big time for us…read more He was professional and thorough and delivered on his word. He took a lot of pride to ensure the job was done right. It was a pleasure working with him. Thanks.

Prompt: scheduled same day to replace a broken toilet. Was in and out quickly and left everything…read moreclean and ready to go. Only cost $130 and was a stress free experience. Only mark against the company was they have a window from 12-2 and we called at 2 because he had not showed up yet. Came at ~3 and we work from home. So not a big issue, just would prefer they come in the stated window or text/call explaining they will come a bit late.

I needed a plumber for a drain clearing and called Stewart's. The office staff were super friendly…read moreand were able to get me scheduled right away. The plumber they sent out was very friendly and was able to trouble shoot the problem right away. Will definitely be using them again!

Great service installing a new tankless water heater in my home. Both Scott and Silver…read moreGave great service with a smile.

Fast, honest and fair. They really made sure I was taken care of before I had to leave town. We…read morewanted to be sure I did not have a slow leak that could get way worse in my wall. Scott and Silver spent extra time, they were trying to figure out why my wall was wet without a clear cut source and without tearing it up. They figured it out and did find a leak from my toilet but the clincher is they discovered the one that was damaging my wall is from a bad roof . They were honest, competent and extremely fair. Scott and Silver are the best guys you can ever meet. Plus they are really likable people. If you want honest and fair no one is better. I am highly impressed and will use them again.

John and Daniel came out today and repaired a faulty toilet installation. They were quick and…read moreprofessional and showed up exactly at the appointed time. Both are extremely knowledgeable. I will be calling them for all my future plumbing needs.

Daniel and John did a fabulous job replacing my water heater and retrofitting the pipes and water…read moreregulator. Daniel came over after hours on a Friday night when my old water heater started spewing water all over the garage. He gave me the bad news, and the solution. Not only did the water heater need to be replaced, but new pipes had to be put in to carry the water outside of the house in case there was another malfunction. Their work is excellent.

Stay away from this company- they are not worth your time- here's my story- I had a toilet back up…read morelast month- my wife calls a hydrojetting company (roto rooter?) anyway we paid them $500 for the hydrojetting - we still had the issue 3 weeks later and then we called the pump company to get the septic tanks empty- they did it and we still had a blockage- they sent their partner company Art Hydrojetting and the guy just came and said he was here to hydrojet and has no info - calls his office multiple times- makes some videos to show how clean it is now ( btw it was clean before he even got there) anyway he leaves and acknowledges that he was not able to fix the issues- and can't do anything inside the toilet as it was some procedural and insurance issue- I told him that as he's not done anything I should be paying them minimum visit fee and nothing more- I received a text and bill for $550 - so thinking it's an error I text the owner stating the issue of inaccuracy and then the owner called me today and after threatening me and abusing me - I decided to just pay him as he wanted to see me as he knew where I lived- I was initially infuriated and then realized it's a toilet flush company- it is what it is- by the way- Kurt Kohler fixed it in 10 mins and no stress even helped me out with the mess they had created at a fraction of the cost- you should always research lessons learned- just not a happy experience. Anyway. It's a sh$&y job done I guess.

Jonny on the spot, clean professional and on point. If your…read morelooking for someone to do this work, Arts the man. Thanks a million got me out of a jamb.

12/14/25 Plumbing…read moreFraud 1) Team of fraudsters Dry Out Medics (JJ&S billing party) - Fernando Fernandiz and supervisor 7618 Woodman Ave #7 Panama City, CA 91402 Cell 323-492-0691 Office 1-888-Dry -Max 2) Keith Shannon and Patrick Patel (CEO Good Leap) - Elite Rooter Service@eliterooter.com 657-819-7201 1034343(Contractor) 3000 Bunsen Ave, #A Ventura, CA 93003 3)Air Technologies Inc - Insurance company USAA has all the address and phone number for . 4) Good Leap - Financing company used by Keith Shannon - Patrick Patel (Keith's financier agent and CEO of Elite Rooter) set up the fraudulent loan with Good Leap. Also Dallas Holms ( Client Support manager) Pushing for payment and Frankie harassing my wife on a daily basis. 8781 Sierra College Blvd Roseville, CA 95661 GoodLeap Phone: 1-877-290-9991 On 11/8/25 we had a shower drain problem. My wife searched for a plumbing company in Google and found Elite Rooter. Ketih Shannon came with his Elite Rooter truck to the house and when I got home he was in the front yard with a camera showing a broken pipe. He showed me the broken pipe and then insurance company was brought up. I told him that we had USAA insurance and he took out his cell phone and showed me all the plumbing projects where USAA insurance is involved. After this we came in to the house and he then he told us do not worry I will take care of all the insurance issues. In order to start the project we need to paid up front before we start the work. He told us that the work will be $18, 757.00. We thought this was the total cost of fixing the bathroom. He said plumbing companies will go out of business if they were not paid upfront, because insurance took too long and we can pay the loan off with the insurance money. He contacted Good Leap and spoke with Patrick Patel who set up the home improvement project loan. While setting up the Good Leap loan Dry Out medics reps Fernando and his supervisor suddenly were at my table. They assisted us also in setting up the loan. Elite plumbing came out and replaced the sewer pipe under the house. Hooked it from the bathroom to the washroom while leaving large damage that needed to be repaired. After the plumbing was done by Elite Rooter. Air Technologies came in and found asbestos in the bathroom. They charged the insurance company around $1500.00 per test. Dry Out Medics (JJ& S another name) came in and performed demolition on the bathroom. Stripped the bathroom to the studs and concrete floor. In the process they shattered a $1000 Kohler shower door and cracked the vanity and broke the back splash which cost over $1000. When they did the asbestos test we had to sign a waiver in the initial test for them to perform the asbestos test, but later after signing the first waiver document to test I noticed at the bottom of the form it said if they break any fixtures of items on accident or negligence they are not responsible. All Air Technologies do is run a wand to test. Dry out Medics (JJ &s) did report the broken shower door glass which they claimed just shattered, but they had to really force it out of the sliding guides it was attached to break it called negligence. Jerking the vanity off the wall without properly undoing the sealer on the sides was negligent. THEY BOTH ARE IN CAHOOTS BECAUSE WHY SIGNING THE AIR TECHNOLOGIES FORM TO PERFORM AN ASBESTOS INSPECTION ALSO COVER DRY OUT MEDICS (JJ&S) DAMAGES. Dry Out Medics (JJ&S) are refusing to pay me for the damaged fixture which is over $2000. They billed USAA Insurance around $6,500 for the demolition of the bathroom and are pressuring them with a short payment deadline. Goodleap is calling me my wife repeatedly about repayment for the $18,757.00 which the credit terms is 0 percent for 15 months. Why are they harassing her for the money. She can not sleep at night at time due the harassment. They are all players in a network of the same fraud. Presently I am holding off the Air Technology final asbestos testing to stop them USAA from paying Dry Out Medics (JJ&S) the $6500. And the $1500 USAA will have to pay Air Technology. They are all out to bleed the insurance company and defrauded me in the process for the $18,757.00. I have documents to prove all the facts that I stated in the fraud memo. IN TOTAL I LOST AROUND $25000.00

Service man came out today after skipping service yesterday, did another replacement of the flush…read morevalve. Surprisingly after spending 40 minutes, the service man wasn't willing to wait at least 5 minutes to confirm that his work fixed the problem and left. No surprise that not even a minute after he left, the problem re-occurred. He then said he'd be back later in the afternoon to re-assess stating that I didn't have a water pressure regulator which could be the problem and tried to up-sell it to me, but I was done with these games. I had to call management to come and get a second opinion, to which they then stated that the whole toilet needed to be replaced for $1800 and that I already had a water pressure regulator so there was no need to install one. If the problem had been diagnosed correctly to begin with, I would've maybe considered the toilet replacement however I had such a poor experience over the past 2 days that I didn't feel comfortable moving forward with them again. $1800 is also incredibly expensive for a toilet replacement and I was able to find a more affordable and professional alternative quickly. Thankfully I had paid via check for the first service and called them to let them know that I'd be cancelling my check as I was being charged for something that wasn't the problem at all. They were understanding of this and for that they'll get 2-stars instead of 1-star. Overall still a complete waste of time, so definitely would not recommend to anyone.

Guys at Jetters Only came out 3 times to our Condo and left a job incomplete all 3 times. Thanks to…read moreour surveillance we noted them completely ignoring the clean outs that they were hired to jet out. In one occurrence you clearly see them hovering over a huge mess they made just a few days before, only to walk away from it as if it wasn't even there. Terrible. Do not use their services for any reason. Hey Paul (owner), your initial service was on 08/20 and your work done was obviously insufficient and your guys weren't even there 6 hours that you were paid for. On 08/24 a mess formed from one of the clean outs that you were supposed to have jetted. 08/25 you guys were called over to complete your work and clean out the mess. There is plenty of surveillance footage to prove what your guys did/didn't do. Shame you're trying to defend yourself after so much evidence being presented. The guys literally looked over the mess and walked away from it on 08/25 as the two photos prove. You then claimed the service was done, only to come back out on Sunday because you guys received photos of what was posted on Yelp. Yes, you finally did have it cleaned but there still are problems you're avoiding. This company screams SCAM.

I'm a plumbing contractor and the sewage mess in not the plumbing contractor responsibility of…read morecleaning up the mess only happens when your system is failing we do not clean messed as the customer is responsible for contracting a hazmat clean up crew jetting usually is done by 1 fixture and distance additional fixture and distance does charge extra and yes for the most part it does take more time to fill up the tank and arrange the hose then it does to jet I hope the help the 2 - reviews and future customers that will hire any sewer contractor Also I've been dealing with Mark for years jetters only have only the top notch guys and a top notch service