Ladies and gentleman, I present to you all the anti-Radio Shack…read more Instead of buying overpriced computer parts at the mega electronics stores, one can come here and pay only a fraction of the cost. It's almost as if one of the street vendors decided to open up an electronics store and keep the cheapo prices without the haggling. For awhile it wasn't looking good for Chips & Techs. Their dodgy location on 35th was closed for months and it seems their website business went completely offline. Now situated on 37th St in a brand new space, the place looks better than ever. The layout is much easier and their stock of specific generic / OEM parts seems to be of good abundance. This is one of the only stores in which I was able to buy an eSATA cable. Most of the major electronics stores (Western Digital, Best Buy, etc.) didn't even carry it, forcing me to look online where the cost averaged out to be $8.00. I managed to find a generic cable for $2.00 at Chips & Techs and I couldn't have been more satisfied. I recommend calling ahead of time and doing an inventory check prior to any visit, they're usually friendly and patient enough to help one find what they're looking for. Give this place a try for all PC parts a la carte, they're worth trying out.

They are awesome! I…read moresay this because, at this point in my life, I make my living working from my laptop. I also spent the last six months teaching computer courses to seniors and that means I tell them how to avoid getting viruses on their computers. I KNOW not to download strange files or click on weird links. I've got an anti-virus program that runs at a scheduled time every 24 hours. However, my laptop managed to get a nasty virus. I think of it as the same risk as driving a car or using an item that's subject to wear and tear. You're eventually going to get a fender bender or something is going to break. Well, it happened to me this past week. I recognized the problem right away. The issue is I'm still very new to NYC, so I had no idea where to take it. I'd had a problem with the power chord a few weeks ago (it was worn after months of traveling and I needed a new one) but that place I got a replacement chord from didn't open until 11am! Bad, bad call on their part because they're missing a surge of people like me who are up and going before late morning. I went to their competition because an IT specialist recommended Chips & Techs to me earlier that morning. I found the Chips & Tech number on my mobile and called. I described the problem I was having. The guy immediately knew what I was talking about and told me to stop using my computer. Good for me that the night before, I put it into safe mode as soon as I knew something was up and didn't use it much when it started acting up. When I took it in he said he'd just fixed a computer with the same virus the day before. He told me it was a really nasty new Linux-based virus. Their fee was reasonable. I paid and left my dear laptop in their care. They were responsive and called me a couple of times during the day to give me an update. The night before, I'd done my work for the day, so I wasn't too stressed. After I turned it in, I just walked over to the mid-Manhattan library to use the computers there to do my work for the next day. I know fixing this stuff takes time and the last thing I wanted to do was stress someone who is working on the item that basically pays my rent. Please, take your time and fix it right. I called the next morning and my computer was ready. It was great. They made some changes and actually recommend that I do a clean reinstall. I probably will as there is just stuff on this that I don't need. However, what could have been an agonizing situation ended up being just a minor annoyance. I highly recommend these guys when you're in a pinch and need people who are knowledgeable, not too expensive, easy to find and are professional.

My computer at home completely died, and would not even boot. I called these guys and explained to…read morethe tech the problems i was having. He diagnosed it as maybe the hard drive was fried. I really needed the data and was freekin out. So the tech turned up and ran a few test he then took the drive out and backed up all my data on the spot! He then installed the new drive. Everything is now working perfectly definitely recommend these guys.

NAT has been building and servicing my computers for over 20 years. I receive fantastic service…read moreconsistently. I bought a new computer a few weeks ago and I was having trouble connecting a device. I stopped by today and they connected it on the spot. I can't ask for more. Tom and Max are the best!!!

Was a major help with my professor computers woes that even I need assistance in!! If you have any…read morecomputer trouble or need a repair this is the place!! Grade: A

I'm a student with 1 week left before my semester project is due, and all my work is on a damaged…read morethumb drive. I took the damaged thumb-drive into PC Mac Express for diagnosis to see if it could be fixed. They called back and said it would cost about $400 and there was only a 50/50 chance that it could be recovered. When I picked it up, there was a red wire attached to the board that had not previously been there. I found someone in Canada to look at it and said they would do it for $200 and I'd only have to pay if they recovered the data. The company in Canada attempted to recover the data but said it looks like the other company had done something to the chip and were likely holding the data 'hostage' so that no one else could get the data, so that my only choice was to go back to PC Mac Express. The scope of this technology is out of my range so I don't know what to believe but what I saw with my own two eyes was the extra red wire that had not been there when I dropped it off. When I called PC Mac to question this and what was happening, they claimed nothing had been done and they had not attached any wires. At the end of the day, I didn't get my data back and PC Mac said no work had been done when in fact, I saw that alterations had been made to the thumb drive. I wouldn't ever bring anything to them again because the story doesn't add up. Perhaps something had been done by the people who work for Michael without him being aware, but in that case, nothing was done by Michael to understand the discrepancy.

I had a computer hardware error that I didn't know how to fix. I called PcMAc, and they guaranteed…read moreto send someone within 3 hours. The guy came 3 hours later. He was knowledgeable and friendly. He identified the problem as a burned out SSD. He showed me how he determined the cause, and explained why it happens and how to prevent it in the future. He recommended a plan to fix it. Because we still had some time left in the hour, he ran a RAM test and did some tweaking to my RAM settings based on the test. It's not cheap to have them come to your house, but my guy did a good job and saved me a lot of time and uncertainty around what I was doing. I thought it was worth it, and would use these guys next time I have a problem I don't know how to solve.

Highly recommended. Reliable service with clear communication and fair pricing. Thank you again…read morefor fixing my laptop.

Inconsistent timelines of when service will be done. We were given timelines and told we would…read morereceive calls back. We did not receive any calls. We had to keep calling back to find out when our laptop would be ready. We were given the run around for many weeks. There should be better communication. It's unfortunate - we were looking forward to working with them.

I called savantech when my macbook's hard drive crashed. They were able to recover my data (most…read moreimportantly, a paper which was due in a few days) and get everything working again. It was cheaper than going to tekserve or best buy and someone came to my apartment within a few hours of me contacting them. I've already recommended them to a couple friends. All around positive experience.

Brilliant IT service! We often consult these guys and use them for every problem we have. They are…read moreprofessional, skillful and have excellent communication skills! experienced and eager to help.

Two stars for the swift initial response and thoroughness. Five stars off for no further word…read more After a very impressive initial exchange where Mike seemed to have a full grasp of what probably needed done, there was no further communication. As a single, sole business owner juggling multiple hats, the amount of chasing down that seemed required was not in my bandwidth. I only again heard from Mike as I was dropping the unit off at an alternative repair service. Mike sure sounds like he knows what he's doing. His business communication and organization skills could use some work. Be prepared to do more chasing than usual.

You can quit reading those other ads for Computer services right now, because you have found the…read moreright person to work on your Computer, Printer or other electronic device. Mike will tell it like it is. His fees are reasonable. You will never be overcharged. With his many years of Computer and Internet experience mike will fully understand the issues of your device and do his professional best to resolve what ever your situation is presenting it self to your Computer. Mike Set up a new printer for me and I know that If i were to try doing it well, it might have taken weeks. Mike got my new Printer and Laptop working together in a few short hours, saving me time and money.

I came across this company from an ad posted on craigslist. I was desperate to find an affordable…read morehonest hard drive recovery company to recover data from a security system hard drive. Mike who is the owner is true angel in disguise! He went above and beyond to help me recover videos by messaging video tech guys on forums to help assist him in being able to play these videos I needed which by the way is not in his job description to do so. Long story short my home was burglarized and for closure I needed to see if my security cam system picked up anything my system kept crashing when I was in playback mode. Now thanks to Mike I can get that closure I needed! I would highly recommend him to anyone who is seeking a reliable and honest hard drive recovery services.