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    Emerald Nail Spa Baylor University

    3.5 (25 reviews)
    Closed • 9:00 am - 6:30 pm

    Services - Emerald Nail Spa Baylor University

    Manicure

    Manicure and pedicure

    Nail fill-in

    Emerald Nail Spa Baylor University Photos

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    Recommended Reviews - Emerald Nail Spa Baylor University

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    Reviews With Photos

    Nails I showed her

    When I first called, the lady was super nice and I was excited to try this new salon. When I got there, I explained to her what I wanted and even showed her a photo. I told her that it wasn't looking like the photo and that I wanted it to be a different way and she told me she would fix it and never did so don't like my nails. But I wasn't going to make her redo them. On top of that, I got the most basic pedicure, but the girl didn't even give me a massage and then when I went to pay and told the lady that she didn't give me a massage, she lied and said she did and all she would do is take off five dollars for the $30 pedicure that was literally just painting my nails and putting my feet in water. Overall not ha

    The nails exactly 1 week after the appointment
    Kaylee H.

    I had a french manicure for 1 week before one popped off. didn't hurt at all to lose a nail which means it was not properly secured. within the first three days they started lifting at the edges. Hoping they will fix this. EDIT: I went back and they fixed the broken nail. I asked that they fix the nails that were lifting because they would come off soon and the same guy who did them the first time did them again. Did them wrong again and charged me for a refill. I broke a nail and went back and a nice lady fixed them for free. The reason I continued to go back was because I have been going here for years and this is the fir at problem I have ever had. I think this guy is just new and learning still. I won't be letting him do my nails again but I will probably be returning to the nail spa.

    Polish on cuticles.
    Kristina D.

    Very unhappy. Came in on a Saturday morning. There was only one person in the shop. The nail product she used was very lumpy and she made a mess of my nails. The gel polish is all over my cuticles and she missed large portions of the corner of my nails.

    Gel Manicure
    Jamie S.

    Loved getting manicures and pedicures here during our trip to Waco. The staff is friendly and do an incredible job! It's such a clean and comfortable shop and great location close to Baylor and downtown Waco. The color options are great, the pricing is very reasonable and they do a great job with both services! Come check this place out!!

    Got this super cute ombré set!
    Natalie T.

    Went in on a super slow afternoon, just myself and one employee there. She did a spectacular job on my nails and I'll totally be back for another set some time!

    Dip manicure with tips (color 74 tortilla)
    Madeleine A.

    Amazing! I went into this salon with little to no expectations but was blown away. Their attention to detail and variety of color options has made this my go-to spot. Prices were very reasonable and the nail techs are very attentive and actually listen to what you want. Perfect nails (I got dip with tips) HIGHLY recommend

    The dip powder.
    Rhys K.

    I went here today and the lady that I got was rushing through, cut me a few times, and she got acrylic on my cuticles. The dip powder is foggy on some of the nails. She also didn't listen to me about what length or shape I wanted. I showed her a picture and mentioned how I usually get my nails. Stiletto, long, and sharp. I was very disappointed to walk out with short stiletto nails. She didn't even try talking to me besides about the nails, even when I tried to start conversation.

    Mandy C.

    My girls and I had an extra hour between Dallas and austin and couldn't have been happier about our stop to get our nails done here tonight! Super sweet owner and we'll come back if we're ever passing through again. Well worth going the extra mile to visit them here!

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    Doan T.

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    Emma T.

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    7 years ago

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    Emma T.

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    7 years ago

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    Emma T.

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    7 years ago

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    Doan T.

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    5 years ago

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    DL P.

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    7 years ago

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    5 years ago

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    Van L.

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    6 years ago

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    DL P.

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    7 years ago

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    Emma T.

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    7 years ago

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    Emma T.

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    7 years ago

    This place was great! They got me in and out for dip nails within an hour and did an amazing job!

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    Ask the Community - Emerald Nail Spa Baylor University

    If I had a bad service and I went back, would I get them done at a discount or would I pay full price?

    Hello Billy J., thank you for contacting us. If you had services with us and you're not satisfied with the outcome, inform us before leaving the salon and we'll take care of you then. Normally, our service and products last long. If something… 

    View All 2 Questions

    Review Highlights - Emerald Nail Spa Baylor University

    “Absolutely great manicure and pedicure.”

    Mentioned in 4 reviews

    Read more highlights

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    3.1(96 reviews)
    1.3 mi
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    I had an interesting experience at this salon. Sam colored my hair over two appointments (the first…read moretry wasn't quite what I was looking for but she gladly took me back and fixed everything) Sam was super sweet, professional, and the final product came out great! Thank you Sam! However, I did not have a good interaction with who I believe is the salon manager, Stacy. (Although she could've been the receptionist, I'm not quite sure) She was standoffish, a bit rude, and it seemed like she didn't want to help me at all. After checking in at my second appointment, I went back up to the front desk because I had a simple question about a product that I purchased during my first appointment. As I started to speak, she cut me off saying that I needed to have a seat and that Sam was going to be with me shortly. Before I could even say another word, she turned and walked away from me. I didn't say anything during my appointment because I wasn't going to let someone who was clearly having a bad day ruin mine, but I thought it would be important for the salon owners to know how she is treating clients. I will be returning to see Sam, and hopefully the other woman is having a better day when I return.

    Well the ONLY REASON I gave them 2 stars is because Mariah is awesome - hands down awesome. She's…read morethe ONLY reason I've continued to go there for the last 6 months. In September 2025, the cost for having my lashes done went from $59 to $75. Pretty extreme if you ask me. I voiced my concerns to the owner. Her response was that they are now offering their own line and have more options for their clients. Nothing whatsoever is different about the lashes I am getting, so why the increase? In addition to increasing my charge - no one bothered to let me know ahead of time. I found out when I was checking out. Seriously bad customer service. Then, less than 4 months later they increased the cost AGAIN. Mariah called me the night before my next appointment to let me know because she knew I was very upset with the last increase and not being informed ahead of time. She's a sweetheart and really cares about her clients. Once again, I spoke with the owner about the increase. She told me that Mariah's level was raised so they were compensating her for that increase. Mariah deserved the promotion!!! However I further questioned the owner and expressed my displeasure with the increases. I informed her (since she didn't know and apparently didn't care), that their pricing had increased 44% in just 4 months. I told her that she was making decisions that would obviously impact customers negatively and had she given that any thought. Again, she didn't appear to care. Now, today I open the receipt for my service yesterday.... They charged me for some hairspray and my lashes and I included the tip. Once again to my surprise, a new fee had been added with no notice. I can't even believe they have the audacity to charge it - a "CONVENIENCE TIP FEE" of approximately 5.5% if you put the tip on your credit card. I immediately called and spoke with Layla asking her what the heck was that fee. She told me that they have a new system for checking out and it automatically charges that fee if you tip on a credit card. She did offer that I could avoid that by tipping in cash. My response - YOU'VE GOT TO BE KIDDING ME!!' let me get this straight, your new system charges me in order to pay for the new system? She then asked if I'd like to speak with the owner. I told her no because she continues to charge her customers for anything she chooses without any regard for or any communication to the customers and couldn't care less. I will be submitting this review anywhere and everywhere I can over the next couple of days. It's a shame that she doesn't care that Mariah has now lost another client due to her poor management and business ethics. Done and done

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    Emerald Nail Spa Baylor University - othersalons - Updated October 2026

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