Still good service, fair prices. NANCY is my favorite. She does really good pedicures. Very…read morerelaxing! Saturday mornings are surprisingly quiet. No crowds.

I've been going to Jen's Nail Salon since 2018 and I have never had a bad experience or nail…read moreresults that I did not like. After going to different nail shops and coming back to Jen's Nail Spa, I can actually say that this is one of the best nail shops in Waco (in my opinion). As long as it's not busy, they'll get right to you and actually take care of you. My last visit, I had Nancy & Nina doing my toes and fingers both at the same time. It was very relaxing, along with the soft music and the interior... and I can't forget the refreshing wine. Definitely worth the money and time!

Did a great job and took their time. My only wish would be to paint as close to the cuticle as…read morepossible as well as some lotion. But overall great 1rst experience.

Every time i've taken my girlfriend here she is dissatisfied not only from the quality but is far…read morefrom what she originally asked for. This last time it seems like they used Gorilla glue to keep them on... tore her entire nail off and it's cracked on a few other ones. Definitely would recommend not going here...

Very bad experience with there on Friday for an acrylic set yennmi have me gel ex something I…read moredidn't asked for just basically did what she wanted to do then charge me 120 for my nails that was never completed I have pictures of everything

I would NOT go back. LAZY work.The service was NOT what I expected. the lady was laughing almost…read morefelt like mocking? I felt disrespected & I was offended she gave me no explanation to why when I asked. same lady..I always get her She ALWAYS seems to do my nails horrible. I never walk away satisfied with the experience. awful customer service didn't enjoy any of my time. I COULDVE GOT BETTER NAILS FROM WALMART FOR 10$ this is wild. Walmart press ons look better than your nail work. & the lady been working there for years she needs a new job if she doesn't know how to do simple nail work.

Id really like to share a picture because Im getting older (little self-conscious about my hands)…read moreGetting my nails done and having a relaxing day with my feet FEELS ABSOLUTELY AMAZING! Thank you, Tina and Brian!!!! I dont want to share pictures because.... I don't want anyone to steal my designs....Should say their's and my design. Lol

I'm really disappointed writing this because I've been coming to this salon on and off for years. I…read morelive in China Spring, and they've always been convenient and done a good job--until now. I went in on Saturday, March 21, 2026, for a pedicure and manicure as a special treat for myself. I'm pretty frugal and usually do my nails at home, so this was something I was genuinely looking forward to. I walked in, and they asked me to come back in an hour after making an appointment. Totally understandable--they were busy. However, when I returned, I still had to wait another full hour. When I finally got seated for my pedicure, the water was barely warm. Not a huge issue, but definitely not what you expect. The bigger problem came when the technician started working on my toenails. She cut deep into the sides of both big toenails, which immediately hurt. I spoke up, but she continued anyway. The rest of the service felt rushed and careless. The "deluxe" portion--like the towel wrap and massage--was not done with the usual level of care. It felt like I was being hurried through the process. For my manicure, the technician seemed annoyed and rushed, especially when a larger group came in. My nails were only okay--the polish could have used another coat--but I was quickly pushed out. I left with sore toes, thinking maybe it was just sensitivity or a minor issue. The next day, my toes were still very painful. By Monday, after being on my feet all day teaching, I got home and noticed something was seriously wrong. When I lightly touched my big toes, pus came out of both sides. Both toes are now clearly infected. This is not just a bad experience--this is a health and safety concern. I am now having to treat what appears to be infections caused by improper nail care. No one should leave a salon in worse condition than they came in. I hate to say this because of my past experiences here, but I cannot recommend this salon anymore. Please be cautious--your health is not worth the risk!

My favorite salon, I love coming here to get my nails done. They always achieve the look I want and…read morethe staff is friendly. I always ask for Lee!!! He does an amazing job I am always happy

This is by far the best place I've taken my 91 Year Old Mother to. if you decide to make a switch…read morethen ask for Alex he is by far the kindest manicurist we have ever met.

I made an appt for myself and a lady I adult sit with. They were prompt, took good care of my…read morefriend in helping her get from chair to nail station and explained things to her. She had a great time and so did I

Everyone was so friendly! We just moved here and was nervous about finding a new salon. I will be…read moreback for sure.

I love coming here! Betty always takes great care of us. She remembers me and asks about my…read moredaughter ( that started me coming here) and my grandbabies. John takes the best care of my toes so there are no ingrown problems

First time here and I am completely upset. I got the dip…read morepowder and my nails are so damn thick. Uneven, the tips don't fit my nails, it looks like trash. I'm not going to count them out completely yet, my friends nails looked amazing. Just never using that nail tech again. I don't know her name. Short black hair, oriental, glasses.

I want to give this salon a great review because they've been so kind! Yes, my nails for Easter did…read morechip on day #3. But we were out of town & I know if I'd been able to return, they would've helped me. Fast forward to this month in April and now I have hot pink "Barbie nails" & I really love it! The people in the salon are so sweet and kind. I had to go back in because a tiny bit of gel polish came off and they fixed it with a smile! My friend and I go monthly now to get our nails done and this is where we will be going! They offered us a water or tea/coffee or soda! They are very kind and helpful! They can do the creative art work if that's what you want done also!

The lady who did my pedicure had to use the tool to get the gel polish off and she kept hitting my…read moreskin so they burned the entire time and still are sore 2 days later. She also didn't even take all of the old polish off she just covered it up and now they look messy.