5 stars isn't enough to truly capture the service and experience with Emerald Luxury Transportation. Was visiting Nashville to connect with my fraternity brothers and wanted to add a special touch by reserving a sprinter van to take us down to Shelbyville for the Nearest Green Distillery Tour and then out on the town in Nashville later that night. Unsure of how best to book, I called and spoke with Edward who put together two quotes to fit our needs. One quote was for the tour and the other was for the night out on the town. Communication from the time I booked in March until service at the end of April was great. For the tour, the van was set to arrive at 10:15am so we could get there in time for our 12pm tour time. Carlton called me well before that to let me know he had arrived, which I appreciated, so I could corral the guys to make sure we made out the door on time. Carlton was great and provided great communication. He dropped us off right in front of the entrance so folks could think we were famous, ha! Later that night Joe picked us up for dinner, and drop us off at a few different spots. We were initially supposed to return at 12:30am, but when I called him he to extend he said not a problem and with smile. On both trips the van was clean and comfortable. I had called a few other companies, but glad I went with Emerald. Although I'm not from Nashville, will be singing their praises to anyone that asks! read more

Rverthuling was excellent and the driver superb. I'd definitely would use them again.

We have used Emerald Luxury Transportation regularly for the last 4 1/2 years while our daughter attended school in Nashville. We live far away and always worry about her being safe traveling to and from the airport so have always used their services. Eddie and all his team have gone above and beyond to take care of her and made sure she is safe and always on time for her flights. We appreciate them so much and value the fact that we know our daughter is always safe in her travels. They are the best. read more

Great Service Great Chauffeur's Awesome Vehicles. Best experience of any service, including the one I use to manage which closed after they divorced. read more

Edward worked with me from the beginning The professionalism is unmatched. And he was very patient with all of my questions. read more

What a wonderful experience! I needed transportation to and from Montgomery, Alabama with only a short 48 hours' notice. Emerald Luxury Transportation made it happen! My driver, James, was early, awesome, and a pleasure to be in the car with for my 9-hour round trip! The workaholic in me loves that I didn't have to miss any productivity at all-I just worked from the backseat. I can't recommend this company enough! read more

I usually do not leave reviews but this company is worth the time! EXCEPTIONAL service!!! If I could give 10 Stars, I would! There were five of us in the party & both times (to & from the airport) we were treated like Royalty! Carlton had our favorite adult beverages & a big smile waiting for us when we arrived & on our return Eddie was delightfully answering our "million" questions about coming back to Nashville! ABSOLUTELY recommend this company!! read more

Great company! The cars were gorgeous and the drivers were professional and extremely friendly!

2nd time using emerald for transportation while in Nashville both times same experience ..great service!! They will now be our only transportation source while in town . Thanks Emerald. T.K. read more

It was so incredibly easy to get a quick, almost instant quote through Yelp for this need. And based on all the great comments it made choosing my service with Emerald easy. From booking and confirming the pickup it was a breeze. Our driver was early and ready for us and dropped us off. The service is exceptional, the attention to detail was perfect. read more

They advertise "The Gem of Nashville" and when it comes to transportation they certainly live up to it. If you're looking for trustworthy transportation in the Nashville area Emerald Luxury Transportation is at the top of the list. Preston our driver was very professional, timely and kept in contact throughout the service. The vehicle was clean and well-maintained. Their prices were affordable and a great value we look forward to using their service again. read more

Thank you for such great service while in Nashville. Loved that you texted and called. Drivers were so helpful and we enjoyed the rides. Great service and cars. They will be my new car service in Nashville. read more

Awesome customer service. The reviews don't lie! I called ahead to make an appointment for airport transportation to and from our condo. They tracked our flight and arrived early (even though our flight was delayed multiple times). I didn't have to think about calling them and checking to make sure we were still all set. They emailed and texted me when they were on their way and when they were arriving. They took payment a day or two before service. The drivers we had were fun and professional and the Escalade we rented was comfy and super clean. When it was time to leave Nash they were right on time and got us to the airport safely. I would HIGHLY recommend this service. Prices are on point for the service you receive! Tip is included in the payment but we gave some extra because they were so professional. read more

I used Emerald Luxury to transport my mother and her twin sister from the airport to East Nashville. I spoke to Edward who was both professional and organized. They were there on time, courteous, and even stopped at the liquor store since they were celebrating their birthday. My mom said she felt like a celebrity. I would recommend them and would definitely use their services again. read more

Thanks Emerald Luxury Transportation for taking the stress out of my travel today! The timely communication during the booking process and before I was on the way to Nashville put my mind at ease. Alvin's service was spot on and the Escalade was beautiful! I'm so glad I found my go to ground transportation company when I'm in the Nashville area! read more

A wonderful man scheduled my pick up in Nashville. He gave me details that made me feel confident and assured I would be picked up and taken care of. He also had the most wonderful voice which also gave me a lift up. I easily found Emerald Luxury and my driver Mary. She was so great to ride with and talk to. She brought me to my destination with complete ease and grace. I highly recommend Emerald Luxury Transportation!! They were wonderful from beginning to end!!! Sue Z. Chicago read more

THIS SERVICE IS AMAZING!!! We had the bus pick us up from the airport and take us up to our Airbnb and everyone was so nice and professional!! The bus was so clean and they loaded all our luggage for us! Eddie was our driver and he was AWESOME!! I would 100% recommend this limo service. Prompt and quick response time as well! read more

I used Emerald for transportation both from and to the airport. Both times they were on time, cars were very clean and comfortable and both drivers were friendly and professional. They were always timely in any contacts I had and were even able to handle a very short time request. I would use them anytime I am in Nashville read more

Emerald Luxury was great. Communication , Professionalism, Timely. Our driver Alvin was terrific. He picked us up and returned us to the Airport. I would highly recommend Emerald. read more

We traveled to Nashville this morning when I realized I booked everything but the transfer to the hotel. We actually were able to book our transportation while we were on the run way in Philadelphia. Thank you so much for the great service and Mary is the best. read more

I booked their service based on their Yelp! reviews and they deserve their 5-star rating. Best car service I've ever used: simple to book; driver and car were amazing; Eddie was personable, helpful and nice; he helped us at the airport and got us to the hotel safe and sound. There was water in the car and soothing music playing. Overall, I would recommend this company without a single hesitation! Really amazing service and equally amazing driver! read more

Wonderful, efficient, affordable, and reliable. Beautifully kept vehicle driven by a truly courteous professional (Eddie rocks). Loved that during the booking they actually asked what type of music the passenger prefers. Then, voila, there it was when the car door opened. Thanks, Emerald, for being so welcoming and available to those of us new to Nashville. read more

My husband surprised me for my birthday with a night out on the town and Emerald Luxury Transportation helped him pull it off. The driver arrived on time and was extremely professional. He arrived in a very nice, new model Escalade and the details were perfect... from the chilled Fuji water to the iPad available for passenger use. He was very knowledgeable about the area and able to recommend several locations for a night cap. I highly recommend Emerald if you are looking to be transported in high style and luxury! read more

These guys are amazing. I have used them a few time and have never let me down. On time and nice vehicles. I highly recommend this company.

I recently used Emerald Luxury Transportation to pick up my daughter that we're traveling to Nashville and arriving late in the evening. Being from California I was unfamiliar with transportation companies and did not want to rely on Uber. I read some reviews of several companies and Emerald stood out. I knew from the first call that my daughters were in good hands. We received confirmation of our booking immediately after setting up the pick up. The night before arrival we received another confirmation with their driver Mary and her phone number. About an hour before arrival we received a text that Mary was in route and another when she arrived at the airport (30 Min prior). I would highly recommend you choose this company for your transportation needs while traveling in Nashville. read more

Very responsive and prompt! Not the cheapest option but definitely reliable and you get great service for what you pay.

Great service! Eddie was early both times we hired him, and the car was stocked with waters and playing our music! Very convenient and very nice! read more

This was one of the most enjoyable limo rides I have ever taken!!! Eddie was top notch! He made our trip to Nashville even that much better! Kudos to the owner for being such a great stand-up guy! Would 110% book every time I'm in Nashville! Great fair rates for the service received!!!! read more

They were able to get us a fantastic limo on super short notice. The driver was knowledgable and super polite. I would use Emerald again in a heartbeat! read more

Amazing, professional and friendly! If I'm ever in Nashville again, this is the only car transfer service I would book for work and personal trips. Thank you for a reliable and comfortable service! read more

Used Emerald this week while in Nashville on a business trip. They were excellent, and the vehicle was great as was the driver Eddie. Was able to arrange it all via email and their response time and level of detail was right on the mark. The vehicle was perfect, we had 10 guys and it was a perfect fit. read more

I rarely write yelp reviews, but I wanted to share that I booked Emerald Luxury Transportation for my boss and her colleagues to meet them at the airport and take them around Nashville all day to various meetings they had. My boss exclaimed to me that she has never had a better experience with with a car service and that the driver and service was excellent. I felt the need to share this as I book car travel all the time for all types of people and their needs and it is SO RARE to find a good company. read more

Great service and outstanding driver! Moments after submitting a request online I received communication back. Our driver (Leonard) was right on time and even rolled out the red carpet! :-) Whenever I need transportation again I will only contact Emerald and ask for Leonard. Thank you for making a great New Years Eve even better! read more

We had a flight that was originally supposed to get into Nashville at 1:45 AM. We knew we would need a reliable ride and Emerald did a great job. With delays, we ended up not landing until 3AM and Mary was there to greet us. She was a great driver and the car was clean and roomy. We will definitely use Emerald again. read more

Used Yelp for my choice of transportation in Nashville for business. I hosted a trip for customers to a weekend of NFL and the sights of the city. Emerald is truly a first class business! From the first call the the last ride, Emerald was perfect! Luxury is in their name and that is exactly what they provided! I would use Emerald if they were located in California! read more

We have used this company several times. In all instances they have been completely professional, friendly and efficient. Because of this when we attempted to encourage my in-laws to fly to Pittsburgh for Christmas this was the first company we contacted. My in-laws are 86 and 88 and have not flown in over 50 years. I called Emerald Luxury Transportation and they could not possibly have been more helpful. They agreed to not only pick up my in-laws and take them to the airport, but agreed to help them check in, go through security and take them to their gate. To be clear, this is not a service they normally offer, but they were willing to help us out and everything could not have gone smoother. I cannot say this enough. If you are looking for a car service in Nashville, this is the company to call. Period!!! read more

Everything went great, very smooth and easy! The driver, Eddie, was one of the best drivers I've ever had!! He was very nice, personable, polite, knowledgeable, and very flexible with the times. It made the whole experience much more enjoyable for my kids too, they liked him. read more

I highly recommend Emerald to anyone in need of quality and professional transportation. My husband and I are new in town and decided to do some sight seeing while enjoying some adult beverages. We booked Emerald for six hours and had a wonderful day. read more

I had a business trip to take and was looking for a safe comfortable mode of transportation to take me from the airport to the hotel. I came across Emerald on Yelp and gave them a call. Ed was extremely helpful and I felt comfortable with him the minute we spoke. He emailed me a quote and I called in for the car. I was picked up at the airport by Mary (who was extremely professional) at baggage claim. She helped me with my bags and we were off. The SUV I was picked up in was clean and the music she played was my choice. Would definitely recommend them and will use them again when I come into town! Also, they had a bottle of water waiting for me when I got in the car. read more

Our driver was very attentive and hospitable. We planned our trip weeks ahead of time and he properly made nothing s of our plan. Emerald luxury helped make our trip to nashville a success. read more