1. Emerald Limousine Service

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Bridgeport, CT

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Emerald Limousine Service

5.0 (1 review)

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11 months ago

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Wood Black Car Service - Experience luxury, comfort, and reliability with Wood Black Car Service. Whether it's airport transfers, business travel, or a special night

Wood Black Car Service

4.1(9 reviews)
4.1 mi

I can't speak highly enough of their driver Ed! He drove over an hour to my sister and…read morebrother-in-law's house to take them to come pick me up yesterday at the airport after I needed to urgently get home from overseas after a traumatic event. Ed was professional and kind as well as friendly and chatted with us on the 3 hour ride home after I had a horrible previous 24 hours. The ride was comfortable and safe and I would recommend him whenever needed!

Do not book this transportation company under any circumstance…read more We recently used this company for transportation to and from JFK, and unfortunately, both experiences were extremely disappointing. We booked with the expectation of receiving a premium, reliable, and comfortable transportation service. Instead, we experienced significant safety concerns, poor vehicle conditions, and a lack of professionalism. Transfer to JFK -- Flat Tire and Unsafe Situation During our ride to the airport, we experienced a flat tire. The driver did not have the necessary equipment to change the tire, leaving us stranded in a potentially dangerous situation while trying to catch an international flight. We were forced to flag down another driver who happened to be passing by and pay him to take us the rest of the way to the airport. This was incredibly stressful and unacceptable. A professional transportation company should have the proper equipment and a plan in place to handle basic roadside emergencies. We were left to arrange and pay for alternative transportation ourselves. Transfer from JFK -- Incorrect Vehicle, No Air Conditioning, and Poor Communication Unfortunately, our return transfer was equally disappointing. We were picked up in a vehicle that contained trash and car seats and was in extremely poor condition. We were later informed that it was not even a customer-facing vehicle. To make matters worse, the vehicle had no working air conditioning, making the two-and-a-half-hour journey extremely uncomfortable. This is especially unacceptable when paying for a premium transportation service. The driver also provided very little communication, could not lift our luggage, needed us to assist with directions to our destination, and did not answer his phone which added to the frustration and made the experience feel unprofessional and poorly managed. It was a nightmare. Overall Experience The fact that we experienced significant issues on both transfers is particularly concerning. We paid for a premium transportation service and instead received: * An unsafe roadside situation during our airport transfer. * No meaningful assistance when we needed it. * The unexpected expense of arranging alternative transportation. * A vehicle that did not meet the expected standard for a customer-facing service. * No working air conditioning during a long journey. * Poor communication and an overall lack of professionalism. We formally contacted the owner of the company to express our concerns and request a full refund. We also requested an explanation of how these failures occurred and what steps would be taken to prevent other customers from experiencing similar treatment. We only received a 50% refund from the owner who was extremely difficult to get ahold of when we needed immediate assistance. My recommendation: Think twice before booking with this company. When paying for premium transportation, you should be able to expect safety, reliability, comfort, and professionalism. Unfortunately, our experience fell well below those expectations on both occasions. I would strongly encourage anyone considering booking with this company to carefully evaluate whether the service provided matches what they are paying for. ***Update following the owner's response: The owner's response is misleading. I was not issued a full refund, despite his claims. The service was absolutely unacceptable, and I'm extremely disappointed with how this company has handled the situation. I honestly don't understand how they remain in business. I will be filing a complaint with the Better Business Bureau (BBB).

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Wood Black Car Service - , Wood black Car Service guarantees a smooth, safe, and unforgettable ride. Choose us for a premium transportation experience book today

, Wood black Car Service guarantees a smooth, safe, and unforgettable ride. Choose us for a premium transportation experience book today

Wood Black Car Service - Don't miss out on this exclusive offer! Book today and experience top-tier service from Connecticut's trusted car service provider.

Don't miss out on this exclusive offer! Book today and experience top-tier service from Connecticut's trusted car service provider.

Wood Black Car Service - When you need luxury and reliability, trust Wood black Car Service to get you to your destination in style and comfort.

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When you need luxury and reliability, trust Wood black Car Service to get you to your destination in style and comfort.

Iconic Limousines

Iconic Limousines

5.0(8 reviews)
11.3 mi

After researching and reading reviews, I chose Iconic Limousines for our transportation from JFK to…read moreShelton, CT and back again. The car was lovely. It was evening when we were picked up and when we looked up stars were twinkling. The interior of the roof was lined with both twinkling and shooting stars! We were provided with water, mints and chocolates. The driver certainly knew the route especially when he diverted from the highway to avoid a slowdown! Upon our return trip to JFK, my request for a car seat was honored as we were bringing our granddaughter back to our home in CA. Again, this driver was an extremely skilled at making our trip to the airport both smooth and on time! Communication with Iconic Limousines was quick and informative. I definitely recommend Iconic Limousines for airport or other transportation!

We have been trusting Norberto for over ten years, and he has never let us down. He and his drivers…read morearrive early in clean, well-stocked vehicles. Their drivers are well-informed, personable, as well as being smooth and safe drivers - no jarring starts/stops/swerves. They take the time to confirm your return trip information. And the trips always seem to take less time than expected - not once have we been late. And when we do return, we can be sure our driver is already there waiting for us to bring us home. I cannot recommend Norberto more highly. A class act.

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Iconic Limousines
Iconic Limousines - Iconic Limousines LLC est 2011

Iconic Limousines LLC est 2011

Iconic Limousines - Cadillac XTS for up to 4 passengers with minimal luggage.

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Cadillac XTS for up to 4 passengers with minimal luggage.

Teddy's Limo

Teddy's Limo

4.3(27 reviews)
12.1 mi

My husband and I had an excellent experience with Teddy's Limo. We used them for transportation…read morefrom the Hartford area to a hotel in Boston; then for a return trip and they picked us up right at the dock where our cruise ship landed. Driving around in Boston can be very confusing and stressful with the traffic and the tunnels, etc. It was such a relaxing experience to get the car service instead. We didn't have to schlep our luggage across a parking lot or change trains to get there. It was door to door service and the drivers happily helped us with our luggage. Plus toward the end of our cruise, we weren't feeling anxious about having to do the drive home, we knew we were in good hands! Both drivers we had were great. Both were excellent drivers- they were professional and friendly. The cars were clean and comfortable; they had bottled water for us for the ride. Communications with the company was easy and always readily available. The drivers arrived early or on time. Overall a wonderful experience. I would highly recommend them for your next trip! I know we'll use them for ours

The driver arrived on time and was helpful with our bags. He set the temperature to comfortable…read morelevels and it was a comfortable drive. I tipped the driver and he was very nice. My 3 star rating is because I expected to be charge right away to my card on file. Instead I got a surprise charge of $285 nearly a month later, which I didn't account for. That was a surprise I didn't need, I booked the limo in June for July 16th, and was finally charged apparently on August 15th.

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Teddy's Limo
Teddy's Limo
Teddy's Limo

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Emerald Limousine Service - limos - Updated October 2026

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