I have visited Silver Creek a number of times. It doesn't seem to matter who is at the front desk,…read morethey are always so friendly and professional. I recently had a meeting with Katherine who greets everyone with a giant smile. If I meet another staff member in the building everyone says hello or asks if I need help. It's fun to go in and really fun to see what kinds of activities and events they do for their residents. They seem to do lots of things for the residents to help them stay cognitively and physically strong--not just do activities to keep them busy. Things like the Cook to Connect class and gardening are so good for them. Loved to see the Intergenerational activities since I know how much they enjoy being around children. The residents seem happy whenever I'm in the building. Definitely a place I'd want my family members to be if they needed care.

Our 93 yo father was in Memory Care the last three months of 2023. Unfortunately he passed early…read moreJanuary 2024. Most of his family lives in California, so we were exceptionally pleased that they kept us completely advised of this health and care. He always said that he was happy to be living there where he was well taken care of. The management staff and caregivers were always available if we needed to reach out.

good people have helped my mom who has severe dementia and is only partly ambulatory there very…read morewell for over a year now, their driver who takes her to her appointments is great. Staffing seems adequate and they have always been nice to me and my mom. I brought my mom there because a coworker of mine had her mom hospice and memory care there and the recommendations... Newer administrator is good to work with, can get updates by just calling.... good atmosphere , activities sometimes and spirit matters. Mark Salem Oregon

The staff are amazing, the care quality towards the patients are excellent. If you need care for…read moreyour love one this is the place to be.

The team here provides excellent care. My family member has been here three times and each time…read morewas treated with respect and kindness.

The caregivers have been so kind to my Mom and our whole family while she's been there. They have…read moretaken great care of her and I am so grateful to them for it!

Our Mother was a resident of the Springs for 2 years with dementia. They are excellent. The staff…read morealways kind & truly caring. the facility is immaculate & the apartments are well appointed with weekly/daily housekeeping. A weekly shuttle for shopping and outings. They went above and beyond for our mother in their communication with us and care for her. After our mother passed, they offered us their theater room for her celebration of life, accommodating all of our needs for our event making sure the residents were able to attend and all of our friends and family were welcomed. As my sister & myself both live outside the state it was very comforting knowing she was well cared for With people that truly loved her.

My dad moved into The Springs memory unit a few months ago. We could not be happier with the care…read moreand attention he gets. His every need is met immediately and every staff member is kind, caring, loving and nurturing. I cannot imagine a living arrangement that would be better for him. Highly recommended!

Excellent care staff for people of all ages! Whenever I enter the building I'm greeted with a…read moresmile. Care staff is very nice and knowledgeable and always willing to do whatever it takes. Love the atmosphere there!

My husband and I don't take lightly writing this review but we want to help others be aware of what…read moreyou might face when you move your loved one into a Bonaventure property or any other assisted living facility. My MIL lived with us for 4 years before having a stroke. She was placed in a group home but after a second stroke she needed a facility. I called many facilities but when I called GC I spoke with with Mackenzie she was so nice, understanding and compassionate. I told her all the issues with my MIL: dementia, stroke, macular degeneration, two-person toileting, wandering, and potential sundowner that Salem Transitional Care relating she had developed. She visited MIL at Salem Transitional Care twice. Mackenzie called and stated MIL would be a perfect fit for GC. She assured us that it would take her some time to adjust to moving again but that this was a normal process. She asked us to leave a down payment of $500 to reserve a room. We went over verbally on the phone the cost which was $4250 a month including showering, toileting, laundry, assisting to bed and wheelchair, assistance to dining room. She stated that the great thing about GC was that they never charged over $4500 a month. She knew that MIL was in a spend down period to then transition to Oregon Health Plan. A week before the move Mackenzie called said we needed to come down today to sign paperwork to hold MIL's room. I said "I gave you a deposit". She stated corporate wanted the paperwork signed before the end of the month. I presented that day with my 15-year-old daughter and 10-year-old daughter. I reminded Mackenzie that we did not have power of attorney to sign paperwork for MIL. I could write a check since I was on her bank account, but my signature would not be legal on the contract. She said they would have me sign and have MIL resign once she moved in. Mackenzie reviewed the contract with me, left blanks as she need to figure the pro-rated rent for February based on the day she arrived. She spent most meeting reviewing the section of the contract stating if we had an issue to consider mediation over hiring an attorney. Mackenzie also stated that if for any reason they felt MIL wasn't a good match once she moved in, GC would be responsible to find a new facility for her to be transferred to. We would not have deal with the stress of moving MIL again. I gave her a check for the amount she figured and a week later MIL moved in. Within a week of MIL being at GC I received a call from a team member early in the morning stating Mackenzie had been let go and we were behind on rent. I said "she just moved MIL in and we gave you the rent that we were told". The staff member said the charge was for January 2020. I said "she didn't move in until February". She asked me if I had a contract that I could provide them. I told the staff member "No, Mackenzie didn't give me a copy of what I signed because she was going to have MIL resign since she was her own legal guardian and what I signed isn't legal as we are not power of attorney". She stated they couldn't find a copy of the contract. I told her everything Mackenzie told me at our meeting and phone calls prior to moving in. The staff member contacted corporate and after a few phone calls back and forth everything was straightened around. One morning we arrived to GC to visit with mom. The day shift CNA took us aside and informed us that MIL had not been checked on the whole night by night shift and was covered head to toe in her urine in the am. She said she reported it to the new manager but since Mackenzie was no longer there, she wasn't sure what would be done since the management was changing. In the early part of March when COVID was starting to be an issue, I was called into a meeting with Jordyn to review her care plan. I had never heard about a care plan. Jordyn started informing me about how much they had to do for my MIL. Mind you, we were visiting her daily to every other day and were cleaning her appt, helping her with laundry, toileting etc. He informed me that we would need to pay an additional $3507.00 a month on top of $4250.00. I told him we were not going to be paying more as we were told by Mackenzie that $4500.00 was the max out of pocket. I told him he might want to get with corporate and get this figured out. He then told me that MIL hair needed to be cut because they need the residence to look put together and kept. If the credentialing board comes and walks through their facility and sees residences looking unkept they can get in trouble and it lowers their scores. I asked him if he had made her an appt at their hair salon since we were not able to take her from the facility to get her hair cut. I never heard from Jordyn again and then COVID hit and everything shutting down and we were unable to go to the facility. I assumed that he would be getting back to me so we could reach and agreement on the fees but I never heard from him.

CNAs and therapists are very good. They provided excellent care for Dad during his stroke recovery…read moreand rehab work there. Our family very much appreciated their conscientious caring attitudes and pleasant interactions. The facility has some very pleasant areas, but needs a "gathering room" for patients who are looking for social interaction so the hallways and front entry/nurses station would be less congested.

Today, 11/21 will be my last day working at Lifecare in McMinnville. I can't even describe how…read moreamazing my experience has been with this facility. I've made life long friends and connections over the three years I've been here. I've become a better CNA, a better person and hopefully a better nurse some day. It is so bitter sweet to say goodbye to all of the people I hadn't even realized I have gotten so close too. Saying goodbye to my residents has been the absolute hardest and I've found myself in tears a few times now. This place has been like a second home (I mean I work enough hours I almost spend more time here then at home!). The staff really makes a facility and this facility is second to none. My co workers are wonderful amazing people I will never forget. Thankyou everyone I have worked with for helping make me a better me through the years and dealing with my rambunctious sweet self.

Avoid this place. My sister was there for a couple of weeks. Horrible, horrible place. Food is…read morenot edible, so had to order through DoorDash. Had assigned bathing days and never got one! Meds missed. I could go on and on.

I was admitted to Marquis rehab after spending close to a month in ICU at OHSU. The first night was…read morerough considering all my paperwork wasn't properly sent over, but Kirsten, the Nurse Director took care of everything for me the following day. She definitely took control of the situation and made sure I was very comfortable after that. The nurses in charge also stepped up and took care of me and my needs. I would recommend Marquis in Wilsonville yes.

Love working here the administration is awesome. Hope to retire here. Coworker are great.read more

My dad has been living at Marquis Assisted Living for a few years now and really enjoys living…read morethere. My dad has made many friends and receives the care he deserves. When I visit him, the people working here are all very nice, greet me when I walk in and ask if I need help. I would recommend to others looking for placement for loved ones.