Visiting Eugene and turned to Yelp for a waxed suggestion and came across Urban Waxx and I wasn't…read moredisappointed. Amazing experience with friendly staff, clean facility, easy to find location in great area of Eugene. Even though my appointment was quick I was offered drinks and snacks always a nice perk. Things to know: The doors are locked and 20 minutes before your appointment you are given a door code to enter. Super easy. Lot's of parking available in 5th street market parking up to 3 hours.

Morgan gave me the best wax I've ever had. She had great conversation skills. Best experience yet…read moreat Urban waxx

I was in tears everyday probably multiple times plucking my chin and neck and would take half an…read morehour to do so. then I saw Milan laser hair removal and decided to try it since I could make monthly payments. Appointments are easy and quick to get on the schedule. I bought the face and neck package and from appointment one I had results in a few days with the dark thick hairs just falling out. it wasn't too long before I went to maintenance. and since I bought the package i get lifetime treatments in that area free for life. if you are at all on the fence, do it. you will thank yourself very soon! And don't be embarrassed to go in. the staff is incredible and friendly. they will put you at ease quickly. run. don't walk. go now!

From my initial consult every person I've talked to and interacted with has been kind,…read moreprofessional, knowledgeable and helpful. The desk staff and techs are all lovely. They really try to make you feel comfortable and want you to have a great experience. The space is clean and bright, treatment rooms are also clean, and I love that they have things like aloe, sunscreen, and deodorant spray if needed for after your treatment. One thing I will say is that the "sales" are something to be aware of, I don't know if the sales are really any different or just simply a verbiage marketing tactic. It's not a bad thing, it's a reality everywhere. I'd guess no matter the verbiage used for the sale or promo, the actual cost shakes out to about the same at the end of the day no matter when you buy. I didn't feel pressured to commit that day or because of the promotion, and the price was about what I'd expected, As for the service itself, I'm happy with my results so far and every visit has been a good experience. If you've thought about permanent hair removal, I'd highly recommend the Eugene Milan!

Jasper is the absolute best! Her "attention to detail" is outstanding, the atmosphere is relaxing…read moreand if you desire fun conversation. I am so glad we connected!

Jasper was wonderful and so attentive to detail! She made the brow lamination process fun and…read moreexplained every step so I felt comfortable.

Personal and professional, discussed what I was looking for and I'm looking forward to working with…read moreher on Thursday

On August 28th my 17 year daughter had a consultation with stylist Sena to go over an appointment…read morefor a full color of vibrant green. She showed her a picture for an example and she agreed she could do it and the amount of $360 for the appointment. On September 2nd she had her hair appointment and the results were no where near her expectation. She sat in the chair for 5 hours and when she was finished Sena told her "Well you got semi cool hair". My daughter left in tears and stated to me she "never felt uglier". (Fortunately she had a friend fix it for her that night). I called the salon and talked to the manager Morgan asking for a full refund and she would not return to the salon for a correction as it already was redone by her teenage friend with the exact results she wanted. I was also told my child, who is a minor, was asked and signed a waiver for no liability of damage. Parental consent should have been given per Oregon Law. Morgan said that my daughter told her she was 18, (my daughter said she never discussed her age) nor was she asked for ID. I have asked Morgan for the immediate copy of the waiver and still haven't received it. After multiple email, and phones calls, asking to speak to the owner, communication ceased. I went to the salon today and asked to speak to the manager, owner, and stylist Sena. Morgan came to the front desk and I again asked her if I could talk to Sena and the owner, in which she told me the "owner lived out of state and doesn't answer phone calls because she trusts her to run the salon". I asked for a copy of the waiver and she refused and said my daughter needed to come in herself because she was the client. I replied that wouldn't be happening and as her parent I was representing her. Morgan then became aggressive after I told her that I had no choice but to write a bad review and post on social media so this doesn't happen to another client, much less another teen. I also told her I would be filing with Small Claims court to recoup loss of money. At that point Morgan loudly asked me to leave the salon, in which I did without incident. I am yet to talk to the stylist Sena, or owner, Renae Tichenor nor do I have anyway to do so because the email goes directly to Morgan. Not once did Morgan offer an apology or any sympathy. I suggest if you find interest in this salon to go elsewhere. We are highly dissatisfied and my child was left emotionally distraught. The pictures of what my daughter showed Sena and agreed upon and her final result are following...

Beth is the best!! I lucked out and got her as a walk-in customer…read more The salon is clean, the people are so warm and friendly and my stylist is a true artist. She took my 'frazzled mom DIY' hair and leveled it up to fabulous. Thanks Beth!!!

Beth is the absolute best, I'm so grateful I found her! It took me such a long time to find a…read morestylist I genuinely loved and trusted, and once I sat in her chair, I knew I was home. I have thick hair, and no one else could ever get the color right, but Beth nailed it from the start. She takes her time, pays attention to every detail, and always keeps my hair healthy and beautiful. Every appointment with her feels like a mini retreat, relaxing, uplifting, and genuinely fun. She is such a joy to talk to and an amazing listener, and I end up laughing through my whole appointment. I leave feeling refreshed, light, and ten years younger. If you want to feel and look great, I can't recommend her enough... but don't you dare take my Thursday appointment.

They will likely not use your pronouns here despite being told them!! They will violate HIPPA laws…read morehere as well as not use proper medical safety or PPE correctly. They will show you other patients photos as well as tell you very concerning stories about other people's experiences here. There was a social security card lying on their office table alongside names, birthdays, and insurance information all displayed on a whiteboard within the office we were asked to go into to schedule an appointment. My significant other was the person seeking treatment here but I have been into their office around 5 times. Each time there was a major red flag within a half an hour of being there. Although the people that work here are very kind, they do not have their clients backs. This is not a trans friendly space despite being ran by a trans women! I understand that this service is not provided many other places in Eugene, but I urge you to go elsewhere! Also, the electrolysis could have been done better :)

Please do not go here for electrolysis. I have gotten anesthetized electrolysis at least 5 times…read morehere and not once did I have a good experience. Scheduling was always a nightmare, my skin was left damaged and scarred, and Lacey always found ways to blame me for it. Often saying I wasn't consuming enough water prior to treatments despite me basically drinking water nonstop for days leading up to the appointments. She offers a service you can't get anywhere else locally, and takes advantage of the desperation of her clients to over-bill for bad service. I heard nothing but bad things about her from multiple sources prior to treatment, but I wanted to believe it would be different for me. I'm sad to say I've heard of at least two other people since I stopped going that have had similar terrible experiences.

I'm so happy to have found Aurora. I feel like her waxes are the best. Gentle, clean and a pleasant…read moreexperience.

Hands down best brow wax I've ever had! I followed Aurora…read morefrom Urban Waxx to her new space and will continue to follow her anywhere she ends up. Her space is very comfortable and decorated so trendy. Congratulations Aurora on your own space and thank you for your flawless work!

This has became my go-to for my monthly facials aka self-care. The owner Michele is the sweetest…read moreand so attentive. This place is located in a house which when you walk in you'll feel right at home as it's so cozy! The facial is so relaxing & will have you feeling wonderful afterwards.

Amazing experience!!! Will be a regular client now.Had the leg treatment today...and as a…read morewaitress/bartender for more than 20yrs.This was the best relief for my legs and feet to date. Michele ROCKS!!! She's a very sweet person to boot.She definitely cares about her clients. Thanks Michele :)

LaVona is the absolute best! Her equipment is top notch, state of the art and she is…read moreextraordinarily educated on all of the equipment and services she offers. Highly recommend!

LaVona is enthusiastic and knpwledgable. She has state of the art equipment that no one else has in…read morethe area.

I have never felt so amazing as when I leave Bridgette's studio. I am a bronze goddess. I have…read morenever met someone who responds to my questions via text messages as quickly, kindly, courteously, and professionally. I highly recommend her for one of her custom airspray tans. She makes you feel so comfortable. I will be one of her long-time customers. I recommend the same.

Thanks to Bridget, Eugene sucks significantly less. I can fake a California glow without increasing…read moremy risk of skin cancer, and without looking like the offspring of Snooki and an Oompa Loompa. Bridget is extremely professional, and excels at executing speedy, flawless spray tans in a comfortable environment. Ask about her package deals; they're perfect for college student budgets. Also, as a girl on the go, I love the fact that I can text her about appointments instead of having to play telephone tag (a scheduling inconvenience I've experienced at other places). I convinced my boyfriend to get a spray tan with me at SKIN, and he was so pleased with the results that he wanted to know when the soonest was that he could get another one. (Yes, I'm still teaching him how spray tans work) In summary, Bridget bronzes beautifully.