Still charging when gym is closed(for the second time). No one ever returnes calls. Always had poor customer service and frequent staff turnover. Still trying to get refund! read more

This businesses practices are unethical. They are charging members in full during closure to keep them financially stable per their email... "We will be billing our members in order to keep our business financially stable." they also state in their email... "We've also invested in our clubs with new equipment and renovations and plan to continue doing so while we are closed." My thoughts are you should put your upgrades on hold so you can remain financially stable rather than charge members for a service they aren't receiving. Barbara- this is my review copy from google as these are words from your email and the reason I cancelled after 4 years. You have several other members who have said the exact same thing and the owners response to my google review was that they would continue charging members. read more

Once a 5 star gym for me, now turned 0/5. This was my second home and I made many great friends and memories here. I loved this gym to death and invited so many to join it with me to be a part of the community. I loved the classes and loved working out with free weights. The pool, sauna, and massage beds were amazing. But now, I've been at this gym for 8+ years and have seen that revolving door turn - trainers are not given their due respect and leave so often to find something much better. Even the caretakers, who have worked there for 8+ years, at kidsclub are being fired in the most unprofessional way with 0% compassion because they don't see these caretakers "in their future" or that the caretakers are asking for too much when they are asking for more help to watch 3 toddlers and 3 infants at one time. I won't be going to this gym any longer because I can't be part of a community who treats their trainers, their employees, not as individual humans who also aspire to be someone as well as make a difference in their client's lives, but as mindless workers who need to keep bringing in the dough. When I join a community, I want to make friends with both trainers and clients and work towards a common goal - fitness, happiness, and quality of life. But if someone is being treated wrong and respect is lacking, then it is not a good place. Unhappy trainers = unhappy clients. read more

The parking lot for this gym is very unsafe. Multiple times a month car windows will be smash during business hours. Cars have been hit in this parking lot as well. The security cameras outside do not work so your SOL. This is not a new issue and yet management has yet to take any action in preventing damage to vehicles on their property. Would be better off going to a gym with a safer parking lot. read more

Great facility with an excellent layabout. All the equipment anybody could need. Great to have the Basketball courts back as well! But can you please keep the music at a lower volume in the champion room! Seriously gets obnoxious on some days! It blares right through my headphones and I'm not even in the room. read more

They are still charging since covid also they charged me for maintenance this year when with COVID I don't think that they supposed to and not they charged me for hold my account when I haven't even call them they suck I'm paying 3 membership and they still taking advantage of the pandemic ‍ read more

Never liked this place from day one ,but me and my husband decided to give it a try...but the more we tried we hit another despoilment .The staff handle things very unprofessional ,a lot of things didnt get explained to us before we sign in .Always felt a pressure from staff to sign for more staff ,and they did a lot of personal unprofessional comments as well.The last string was that they were trying to charge us extra because we are canceling a membership with them ,but for 3 month while they were closed they were still charging us ,they never offered anything for that.Plus pool area is the worst ,almost slipped many times there .Never going back there ... read more

They have been charging me through the entirety of COVID without even being able to use the gym stating that the "virtual workout videos" have counted as being able to use the facility. I live on the top floor of an apartment building.... I tried to cancel but now have to jump through a bunch of hoops. I'm so over it. Go to planet fitness. They may not have a pool or a bball court but they have way better customer service read more

Such a predatory retailer. Does not keep employees and trainers longer than a few weeks. Not complying with the indoor mask mandates. Refuses to allow members to cancel who don't feel safe during the pandemic, even though the attorney general has required they do so. Beware!!! This club is HORRIBLE! read more

The staff at this gym is so bad it's your mistake to exercise in this room, people should stay away from that gym

With covid-19 pandemic they still charge me every month since March! Call to cancel my membership under my name (me and other person) but still got charge. Call my bank to have this fitness block my payment because of covid pandemic, so the payment stop for 2 months! 2 days ago go a letter in mailbox, said that if you dont pay us (Emerald fitness) in 7 days ($105). Emerald City Fitness going to get debt collectors and ruin my credit, so now ECF harassment us! This gym they dont care anything, only care about money. We didn't go to the gym since February because of covid 19, but still charge our bank account and send letter harassment us! read more

I started emerald city athletics about 2 months ago. I was hesitant to join a gym that wasn't $10 a month because I always felt like I was going to the gym but not really knowing what I was doing so it was deterring. When I started they signed me up with 3 personal training sessions for no extra cost so that I could learn the machines and know what I'm doing in the gym. They put me with Kristi as a trainer and she is the best, she takes things slow and is super friendly and positive. She pushes you just the right amount (most time ;) ) she's a girl u just love to know inside and outside of the gym. Whenever I have questions about working out or my meal plan I write her on fb and she writes me right back. I am so happy I chose this gym and to better my life. read more

I am so happy we chose Emerald City Athletics as our gym! Our trainer Brandon has helped me lose 40 lbs, and my mom is over 50 lbs down! He is so great at motivating and pushing us, while educating us on proper diet. Ask for Brandon! :) read more

I do not recommend this place to anyone. I used to be a member few years ago and resigned Up again just 2-3 weeks before pandemic forced all gyms to closed. Worse decision ever. They have different tiers of memberships and the manager got me signed up to the champion program which is $50/mo, with a promise saying i can downgrade my membership if i personally go to her. But, that was all the honey talk trying to get me to sign the contract. I barely able to use the gym because they closed 3 weeks after i joined. They had me to sign a one year contract and after Covid 19 will not respond to any emails and phone calls in related to member services questions. Whenever i called in, receptionist or a trainer will ask. "May i ask who's this calling?" They heard your name they either said "manager is in a meeting" or "leave a message" every single time calling in hours apart. You can tell the management is trying to avoid direct communication with you discussing anything about cancellation. Then, i finally got one of the sales person to get the attention from management, raising the concern that I will not be coming back to the gym because of Covid 19 and i don't feel safe. The email response is "you are welcome to cancel your membership but your reminding balance of $500 will be due 30 days after you submit your cancellation letter" Money is not the issue at this point. It is how they handled it poorly. I could at least get a call back, an email response. This place made no effort for making it above and beyond for their members. I much rather spend my $ into a well-deserve business who put their customers first. I know it is a tough time for gym business. I was a returning member but now? Never again. Not my friends and family neither. read more

Been working out at this gym since it changed from 24 Hour Fitness. Been happy. I recently purchased training through DJ because I've been struggling with my nutrition and it's been straight forward, very helpful and super educational. DJ isn't a beer around the bush kind of person, he will tell you how it is especially if your seeking certain results. I appreciate getting to work with him as this far I've learned a lot. Thanks man! read more

Great gym with excellent equipment and friendly staff. I would rate 5 stars, but the same 4-5 guys walk around every day working out without masks on at all and staff just doesn't seem to care. Nobody wants to be mask police but that is your job, to keep the rest of us safe. read more

I joined this gym with high hopes. It's an alright gym, however I was not fond of my trainer since day 1. When I tried to switch, they requested that they wanted me to come talk to him and try to work something out. He makes me uncomfortable, and I shouldn't have to really give a reason as to why I don't want to work with him. I have other friends that go to this gym who switched trainers with no questions asked. Without going into too much detail, I now have an unexpected financial situation that makes me unable to pay for the gym (I'm at this point paying $80 for basically nothing) and they don't provide a way to not pay $300 to cancel due to sudden financial hardships (most companies require documentation of hardship to waive cancellation fees, which I can provide). So now I'm stuck trying to figure out if I want to let this go to collections, or if I want to suffer else where financially because they have absolutely no way "at this time" to cancel this without causing immediate financial burden. It's an alright gym, with alright faculty, and alright facilities. But with the trouble I had trying to change trainers, and the financial side I'm experiencing, I honestly can't recommend this place to anyone. Go to else where. read more

Davonn Brumfield is THE BEST TRAINER EVER!! I love Davonn Brumfield! I am achieving new goals, and recognizing new strengths since taking him on! (But be prepared to own your stuff! :) I feel beyond lucky, and super privileged, to have him share his knowledge and support! He is a natural cheerleader...(and it doesn't hurt that he is easy on the eyes...so brutal training still flies by! LOL) read more

I wholeheartedly do not recommend Emerald City Athletics. This was the single worst experience I've ever had with a gym. Unprofessional conduct, incompetent management (including one that was anti-mask, anti-science... which means you can't trust the safety of the Everett location). If that is what you like, go for it. read more

One of the best gym experiences I've had, with a good facility and even better trainers. I signed up with the expectation that this would just be another gym, what I got instead was a fully invested experience. The people here are committed and enthusiastic about your success, giving you the tools and support to make real change. I signed up to train with Kristi, and it's probably the best thing that I could've done for myself. She motivates me, keeps me accountable, and helps me focus on my goals. Kristi pushes me every session I have with her, whether it's in circuit training, strength training, or giving me new challenges in getting my cardio done, and she always pushes the goal higher while still being achievable. I'm so glad I found this gym, and I'm thankful for the people who work there. read more

I'm happy with this gym other than the fact that they are still charging me right now even though they're not physically open. What exactly are you charging me for? read more

I've been working out here since March and I absolutely LOVE it. The staff is super friendly and helpful, and the facilities are clean. I've been training with Ian since I started coming here, and he has been absolutely phenomenal. Always taking into consideration any physical limitations I have, and never pushing me harder than he knows I can take (even if it feels like I can't take it sometimes), and always encouraging me to not give up. read more

Covid has shown what kind of people run this place. I had a pre-paid membership. The membership did not get extended while they were closed. Then, after the pre-paid membership ended and automatically rolled over into a month to month membership, they refused refund the month fee that got charged. I have some co-morbidities, and will not enter a gym until I feel it is safe to do so. I will go back to a gym, and it was going to be Emerald City Athletics. Not anymore. read more

Been a member for a little over a year. Surpasses any previous gym experience. Great equipment in top shape. Has everything you could possibly need. Great atmosphere whether you're looking for a community and support or if the gym is your escape and you prefer to zone out and do you, this is the perfect place. Awesome staff, awesome owner, love everything about it. read more

I have been a long time supporter of this gym. Currently I have been a member for 3 months and have been at 3 plus year member in the past. I have made it a priority to recommend this gym to anyone in my life that is looking for a friendly place to work out with equipment for every need. My reacquaintance with this gym has not let me down; it has been a wonderful experience with a wonderful staff. Especially one of their employees, Megan. She is always wearing a smile and never fails to interact in a fun and motivating way. The amenities in this gym are fantastic, there being a pool, dry/wet sauna, tanning bed along with the large variety of free weights and machines. If you're looking for a new gym wether you are a new lifter or experienced this is a good affordable option that will make you feel like you're getting a bargain read more

This review goes out to Skyleen! I've never met someone so inviting and warm, this girl is always there when I need her, I've been going here for over 2 years and I can truly say this is my favorite gym I've been a member of, and a huge part of that is Sky and the community of gym goers read more

I've been a member here for a month. Been to a couple other gyms in the area and I'm pretty much satisfied here. I go at 5 am so I don't necessarily know what it's like at prime time. I chose the prepaid route and the fees are fair, particularly compared to LA Fitness. Staff is welcoming. Other people who come here are nice and respectful. I have never had to wait to use a rack or a bench. Lots of dumbbells. There's also some other classes but I've never done anything like that. read more

This place has come along way from what it was years before. The staff are friendly and very helpful. The equipment is great and new especially with the new CrossFit area. Very clean and sanitized and other people adhere to the guidelines of covid. Enjoyed my time here and definitely use the waterbed for a quick massage after your work out. Good job ECA! read more

I love this club! Its close by and has a great staff! My trainer DJ is awesome and works very hard to ensure I'm following the program and staying on track. read more

I joined ECA a few months ago and received a few free sessions with Dj. I enjoyed it so ended up purchasing 3 more months to have him help me build a workout routine. He has been an awesome trainer so I highly recommend ECA and Dj. read more

This is one of the best gyms I have been to, everyone that works there is very helpful and very sincere. Shanice helped me out a lot by assisting in mapping out my long term goals! She is very knowledgeable and is always there to cheer me on. I highly recommend this gym!! read more

THEY PRODUCE RESULTS! All of the trainers are there for you, and help you if you need any help, or if it looks like you're going to hurt yourself. All the trainers are exceptionally trained and knowledgeable, and if you sign up for a trainer, they make sure it's a good fit. For example, Danny is my trainer, and he is great at getting myself to stop making excuses, and teaching me how to actually change my lifestyle so that I get the results I want. He knows when I need him to yell at me, and knows when I need a confidence boost to get where I need to be. Check this gym out, you won't regret it! read more

Emerald City Athletic - Danny's bio - Gyms Near Me - Everett, Washington

I've been w/ECA for 3-4 yrs & a lot has changed since my 1st review, obviously for the better. First, I always need to give praise to the daycare ladies b/c they ALWAYS go above & beyond for every child placed in their care. They are absolutely amazing in every aspect & I always show my graditude every time I drop my daughter off. Desta, Marilyn & Ann are absolutely the BEST! (if u disagree, don't talk to me) Secondly, Austin & Hailey both incredible, if u don't know who they are... go meet them like NOW, cuz they will pull through for u w/anything & everything! I also have to give a shoutout to Josh, he has really made my experience back @ ECA so awesome, thank u for all you've done for me! And my daughter bought a lot of candy w/the $5 u gave her for her bday Mark, thank u as well. Lastly, my 2 INCREDIBLE, BADASS TRAINERS!!! I've known Ryan since the very beginning & Ryan is incredibly knowledgeable & knows his shit. He is truly amazing @ what he does, gives u the push & drive u need to push urself harder during every session & class. He is constantly pushing to test ur strength mentally & physically and pushes u to perform ur best. His workouts are extremely difficult and challenging which I love except box jumps (Hate those w/my entire soul, especially box jumps over burpees). He's encouraging & motivating w/his words & a fun trainer to be around. I love his positivity & his passion as a trainer. I don't trust trainers easily b/c of past experience of them not knowing proper technique & form and ended up injuring my back. So having 2 trainers is a massive deal. Daniela is the ONLY female trainer I have ever trained with & she is the f#$king BEST of the BEST! (Don't believe me, try a session w/her.. if she don't murder u w/in 20 mins... i'll pay for ur session but trust me, she will destroy u & this ain't a threat) She is also incredibly knowledgeable w/technique & form, explain the purpose of each exercise & its target, & will drive u to achieve ur goal. Her workouts are ridiculous & insane, to a point where @ resting my heart rate still be @ 189bpm... & I feel like I'm having multiple heart attacks. Sometimes when she destroys my legs, I just want to amputate them cuz the pain is unbelievable. (But I LOVE it!) I have never had a trainer that pisses me off more than this woman has but w/that I have never worked as hard or have accomplished & achieved as much as I have now. I've done exercises I didn't even think I could do b/c I wasn't strong enough. In my journey towards a more healthier life, she has helped me discover my strength, weaknesses & most importantly, helped me find confidence within myself & I am truly grateful for that. I should also mention that if ur a whiner, a complainer, or just lazy in general, don't have any goals or purpose of wanting to make an effort to be healthier.... these trainer are NOT for u b/c they will have expectation & they're goal is ur goal. Both Daniela & Ryan show passion, determination & dedicated as trainers & u don't see that often. They both r extremely caring, constantly checking on ur overall health, diet & willing to compromise when necessary. Both these trainers r fantastic in every aspect, I trust both of them w/my life & health and all I know is they both better NEVER leave or someone's gonna have to deal w/me!! I'm down 20lbs w/in 2 month, feeling lighter & getting stronger everyday & I cannot wait to see where my journey takes me. All credits goes to both my amazing trainers!! read more

Emerald city has helped me reach my goals...I've lost 60 lbs ...Stephen is very friendly and foremost part open to help u reach your goals...All the staff has helped me with my 20 questions a day...Emerald city has helped me reach qoals I couldn't do alone read more

Emerald City Athletic - I have lost 60 lbs since going to the facility...I started in march and they have helped accomplish my every goal.... - Gyms Near Me - Everett, Washington

Love this gym! They've worked with me with my medical issues and are always nice and understanding. I especially love my trainer DJ. He makes sure to work within my capabilities, but at the same time knows juat how much to push me to reach my goals. If you're looking for an awesome trainer, I would definitely recommend DJ. :) read more

I have been going to ECA in Everett for many years. I recently teamed up with a trainer, Grant, and he is just great! He is motivating me to fulfill my goal of running a marathon this fall and is very good at keeping me accountable! The gym itself has gone through many improvements and I enjoy the positive changes happening! Thanks, ECA, and especially, thanks, Grant!! read more

Very large gym with a wide variety of equipment! The facility is very clean and the staff is very friendly. Greg is awesome!

I just started going to this gym as it is right down the street from my house & I love it. The main reason is because I have an awesome trainer, Katrina who has been great since the first day we started my fitness journey. She is active in every part of my journey & I can't wait for the results! Great gym, awesome trainer!! read more

I love the community! Every time i go in i'm always greeted with high energy (which I love!). There are no one there that judges your size, which makes me feel comfortable. Trainers there are super nice but what stood out was trainer Danny, he is an amazing, positive person. My goal was to down size my hips and increase my metabolism. Within months of taking his advice i was able to reach to my goal! If you're looking for someone to motivate you and push to your limits Danny is the person! read more

This gym is so awesome and not like any other gym I've been with before. The vibe and environment is really positive and motivating. The staff and trainers are super friendly, engaged, motivating and helpful. They all truly want you to be the best version of yourself and accomplish the goals YOU want vs telling you what you should want to get out of going to the gym. Rachel is my trainer and she really knows how to challenge me the perfect amount without killing me or making me feel defeated. She is AWESOME! This has become a really great place for me to be a part of and it feels like a big encouraging family! read more