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    Emerald Caremax

    1.0 (1 review)
    Closed 10:00 am - 1:00 pm

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    1 year ago

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    Edinburgh Clinic

    Edinburgh Clinic

    1.8(5 reviews)
    17.3 km

    Probably the most disgusting customer/client experiences of my life. I am new in town, looking for…read morea family doctor. I called on Tuesday, and the receptionist told me "yes, we are accepting new patients - you have to come in to meet the doctor and fill out a form". I go in today (Thusday) at 2:20 pm. Spoke with the receptionist, re-confirmed that I was there looking for a family doctor. She said "wow - great day to come in. He only has one patient before you. It should only be 10 minutes." So I sit and wait... and wait... and wait for 40 minutes. I ask what's up, and she tells me "Oh, some regular patients came in before you and had priority". Fine. I wait 25 more minutes and get taken in. The nurse or whoever asked what I was there for, I told her to interview for a family doctor, and she said in a most patronozing and concescending manner "This clinic is completely full. You can come in as a walk-in-patient, but definitely cannot be a full patient". I ask her and the doctor why they would tell me on the phone, and then again at the office, that they were taking patients. So at htis point I just ask for an apology, but they deny that any of their staff would have said they were taking new patients (the original receptionist was gone by this point), then when I start asking for an apology at least, they threaten to call security. My best guess is that the receptionist was on her last day, or having an awful day and just messing around with people. Truly felt like I was in the twilight zone. AVOID AVOID AVOID

    waiting time is too much. there is no point for appointment. it was good for lat two years. had…read moresame experience 2020-2021. but good from end of 2021 to mid of 2023. staff have no idea why is too much delay

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    Waterloo Walk In Clinic

    Waterloo Walk In Clinic

    2.4(18 reviews)
    20.4 km

    Okay walk-in clinic, but busy most of the time. We had an okay experience couple of times here.read more

    If you were to search online for travel testing (i.e. COVID-19 PCR testing for the purposes of…read moreinternational travel) you would quickly discover that it's a bit of an expensive endeavor. Many testing locations (e.g. Trillium Health, Switch Health, etc.) charge $180 (CAD), while pharmacies (like Rexall) charge $200 (CAD) per test. My understanding is that it doesn't make a difference if you have OHIP; at the time of me writing this review, anyone wanting to travel outside of Canada is required to have a negative PCR test (within 72 hours of departure), and travel testing isn't covered by OHIP. Which makes sense if the point is to discourage travel. Knowing this changed nothing for me, because I'm a Canadian living in America, and I needed to get my family back home. While considering alternatives to spending approximately $600 (CAD) on PCR testing (for three people), I came across the Waterloo Clinic. They offered PCR testing for $60 (CAD) a person. I called them twice to confirm because I figured they had either misspoke, or I had misheard. A part of me wondered if it was something kinda scammy, so I looked up the Waterloo Clinic, and it was a real clinic. The clientele seems to be primarily Internationals (students or otherwise), which explained the lower cost. The Waterloo Clinic staff specified that they couldn't guarantee that the results would be provided within 48-72 hours, but the cost savings (of $420 CAD) was enough to justify the risk. So we took a road-trip from Mississauga on a Monday, and crossed our fingers that we would get the results before our flight on Wednesday. After we arrived, the whole thing took maybe 15 minutes for three people to get tested. The testing throughput process is relatively straightforward: (1) schedule the appointment in advance, (2) arrive on time, (3) fill out some documentation, (4) pay for your test(s), (5) get that super long swab shoved up your nostrils until it tickles your brain, (6) receive instructions on how to get the results, (7) get your results by email, then (8a) breathe a sigh of relief when you see the words "NOT detected" OR (8b) curse under your breath when you see the words "Positive" Also, we ended up getting our PCR test results in just under 24 hours. While the staff emphasized that they couldn't make any guarantees, I appreciated that they turned it around quickly enough to give us peace of mind about locking down our travel plans for the next day. The final cost was $142 (USD). The whole experience was ::chef's kiss::

    Emerald Caremax - walkinclinics - Updated May 2026

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