This pharmacy, while not as big and bright as many (e.g. SDM) is the best place to find greeting…read morecards that I have found in the K-W area. Whatever the occasion, from Anniversaries to New Home or Pet Sympathy, they have a great selection to choose from. Even hard to find cards such as New Car and Pet Sitting Thank You can be found here. It's always my first choice when I need a card. Additionally they have the best Canada Post outlet in town - newly renovated and with very friendly staff.

I'm in love with this place and the staff are marvellous. And it has a Canada Post Kiosk too boot…read more And the cashier always calls a taxi for me.

Staff are nice and friendly but super long wait. It took over an hour to talk to a doctor for 15…read moreminutes.

Very pleased with the service I received today. Visited…read moreCurex for the first time and found it to have friendly staff. My wait to see the doctor (Dr Ankur Shahi) was shorter than I expected and even then, he apologized for the wait. Impressed that he listened closely to my injury concerns and after his examination, the clarity of his recovery recommendations. Having X-ray and imaging services right next door as well, a bonus !!!

I visited this Shoppers Drug Mart a few months ago. It is a fairly new one in Waterloo with plenty…read moreof construction around it. It is close by St. Jacob's Market. I typically don't suffer from cracked lips. However, the corner of my mouth was dry and cracked. I needed some Vaseline. I didn't have any on me during my road trip. So, I stopped by this store. I was thinking that a small jar would be fine. The crazy thing is that the large 375 g jar was 50% off and was the same price as the smaller tub. I went with the large tub because that's how I tick. The clientelle tends to be older. There was an older woman who was paying for her purchases. The cashier was cheery and helpful towards this customer. It was refreshing. She was patient. I wasn't in a rush, so I liked witnessing the conversation between the two of them. When it was finally my turn to pay for my tub of Vaseline, the cashier thanked me for waiting. What wonderful customer service! I was pleased with my purchase and was thrilled that it was on sale. The tub is in my glove compartment, as I have the same sized tub at home. My cracked mouth corner has since vanished. Vaseline works, folks! (237)

This Shoppers used to be my absolute favourite in the City, I literally live at SDM and purchase a…read morelot there especially makeup. Also I have a monthly prescription that isn't cheap. The pharmacy in this location is good, the women who does my blister packs (my medication) is amazing! She is friendly, and goes over & above to make sure that everything goes properly and to make sure you get what is needed! The rest of the pharmacy staff seem nice as well and they are always helpful. I used to love the makeup section at this location but now their is new management in beauty and it's very different. I don't feel as welcomed as before, a couple of the ladies who work in that area are nice but a few don't seem to care and never have a smile on their face, including the manager, she seems like she hates her job and it reflects her work.. it's sad that the store has gone down hill.

This Shoppers Drug Mart is brand new. I had to pick up some Vaseline for my awfully chapped lips…read moreand forgot to bring it with me. I did a search and found this store while I was briefly in Waterloo. There is a lot of construction around this store. I entered on Weber. The parking lot is great and stress-free. I parked right in front of the store and walked in. A huge tub of Vaseline is on sale for $3.99 this week. The much smaller size is the same price. So, I went with the large size. The cashier was friendly and personable, especially with an older customer ahead of me. I wasn't in a rush, so I was fine waiting. The cashier thanked me for being so patient. I'd come back here again. (201)

Overall a great experience. The first thing I noticed was how clean it was, and how fresh the…read moreinterior felt. I found all of the items I was looking for very quickly, and had the bonus of them being on sale. The cashier at checkout was very nice and welcoming. Had a humorous exchange and he was very efficient. Would recommend using this Shoppers Drug Mart if it is available. I now go out of my way to use this location instead of the one closer to my home.

I felt demeaned today. I had scheduled a vaccination appointment for the flu shot and for the…read morebivalent. It was clarified, when I called by phone, that I did not qualify for the flu shot yet since I do not have immune-compromising conditions. I got confirmation that I could still come for the booster. But, once I arrived, somebody had asked for the covid booster, and from the the person's conversation with the pharmacy staff, it turned out that there was no Pfizer vaccination. The patient accepted Moderna and it worked out well. I had selected, online, to get the Pfizer booster. When my turn came for the covid booster, I checked with the pharmacist that the dose I would be given was Pfizer. She said yes and said the entire name of Pfizer bivalent, etc. I did say that my neighbour had gotten Moderna after previous dose of Pfizer, and then the pharmacist seemed to read off the screen: Moderna bivalent. I checked again, if it was Pfizer as she first assured me, and she acted acted surprised that she said Moderna. She did not confirm that I was going to get a Pfizer dose, either. Instead, the pharmacist asked me when I had the last dose, I said in July, she asked when in July, and as I turned on my cell phone to check, she said that it was on the 27th and that it had only been 82 days since. I was able to schedule the appointment based on the last vaccination day, and despite there being 82 days instead of 84, the system allowed for the vaccination. My conclusion is that this location has surplus of Moderna, and this pharmacist tried to push Moderna. She would have given me Moderna had I not checked with her. It is not the two-days difference that prompted the pharmacist to decline issuing the bivalent booster, but they did not have Pfizer. A more dishonest possibility is that the pharmacist tried to get rid of Moderna doses. I am disappointed.

This Shoppers Drug Mart is located inside Waterloo Town Square in Uptown. It used to be located…read moreacross from the current location, but that has since been changed to Beertown. Lots of student activity in this branch as well as it is the closest and most convenient to the universities. Overall this one is nothing special, although the cashiers/service seems to be nicer than the other ones I've been to. However, I don't like how this place closes early (9pm weekdays), plus how there's no entrance from the outside (i.e: you have to enter the place from the mall interior).

On Dec. 30/23 discovered I was out of some needed prescription medication…read more Was out of my home town. Searching, found Pollock and Williams Pharmacy. Related my problems to very attentive assistant who quickly relayed my dilemma to the pharmacist. He immediately took on the search for my out of town pharmacist. It was closed, nice enough to direct me to a cafe until they could contact pharmacy. Upon my return, all was complete, smiles all around. Price was great, no extra charges for all the EXTRA WORK THEY DID. I was originally born Hungarian, now American, pharmacist born Egyptian, now Canadian, Assistant born Serbian, now Canadian. What a lovely world of friendship and co-operation we made that day. Thanks.....Zoltan. GIVE A 5 STAR RATING.

My wife and I have been using Pollock & Williams for over 50 years and have nothing but praise for…read moretheir professionalism and assistance securing our medication prescriptions from our Doctor. I also appreciate their advice when it comes to new medications or changes to our prescriptions.

Very poor customer service from some of the staff within this store especially several pharmacists…read more I have found that very little empathy is shown towards seniors and they tend to treat us as a nuisance. The customer service needs to improve. The store has no hand cleaning set up at the entrance or exit. The store can also be very crowded at times and social distancing is not encouraged. Therefore I would not recommend shopping here at busy timed during covid19.