This pharmacy, while not as big and bright as many (e.g. SDM) is the best place to find greeting…read morecards that I have found in the K-W area. Whatever the occasion, from Anniversaries to New Home or Pet Sympathy, they have a great selection to choose from. Even hard to find cards such as New Car and Pet Sitting Thank You can be found here. It's always my first choice when I need a card. Additionally they have the best Canada Post outlet in town - newly renovated and with very friendly staff.

I'm in love with this place and the staff are marvellous. And it has a Canada Post Kiosk too boot…read more And the cashier always calls a taxi for me.

I'm not usually one to make a review about something or someone unless, it is outstanding... above…read moreand beyond the normal service. I was in to see about a product or two at the Shoppers at 310 Fairway Rd. S. in Kitchener. It was a busy Senior's Day and the attractive lady in the skin care/beauty dept. was very busy attending to several customers. Even so, she cheerfully came to assist me and answered any questions I had about the products. This lovely, caring and knowledgeable lady was Christa Egi. That day, I became a regular at that Shoppers (even though I have closer stores), because of who Christa Egi is and how she so professionally represented her Shoppers store and its products.

I've tried to love this store since it's so convenient for me, but I'm just constantly let down…read more The pharmacy is an absolute mess. Myself, and everyone I know that's been to this pharmacy have had a terrible experience every single time. They're disorganized and have 0 concept of time management. Customer service skills are subpar at best, and the pharmacist owner is quite rude in my opinion. For the actual store itself, I'm often confused by the stickers on the shelf as they don't line up with the products and the stickers placed for Optimum Points are confusing and conflicting of each other. I can never find an employee besides the one girl who's working the makeup counter at the time, and not a single one of them is actually able to help. I asked to checkout there once because the main checkout was long, she wasn't doing anything, and I was buying shampoo and conditioner as well as feminine hygiene products. She refused to check me out and made me wait in the long line. I did attempt this once more and the girl did check me out, but rolled her eyes at me and seemed very annoyed I was asking her to do something for me that she gets paid to do. The worst ever experience I've had here was a few winters ago. As I was exiting the store, I slipped in a puddle from the melted snow (right inside the store at the exit), and I did minorly injure myself. I went inside to tell the girl at the checkout and turns out she saw the whole thing and was laughing at me. I told her they might want to clean it or put a mat before someone gets seriously hurt, and she blatantly told me to just be more careful. I didn't pursue charges because I simply couldn't be bothered, but I wish I did.

I felt demeaned today. I had scheduled a vaccination appointment for the flu shot and for the…read morebivalent. It was clarified, when I called by phone, that I did not qualify for the flu shot yet since I do not have immune-compromising conditions. I got confirmation that I could still come for the booster. But, once I arrived, somebody had asked for the covid booster, and from the the person's conversation with the pharmacy staff, it turned out that there was no Pfizer vaccination. The patient accepted Moderna and it worked out well. I had selected, online, to get the Pfizer booster. When my turn came for the covid booster, I checked with the pharmacist that the dose I would be given was Pfizer. She said yes and said the entire name of Pfizer bivalent, etc. I did say that my neighbour had gotten Moderna after previous dose of Pfizer, and then the pharmacist seemed to read off the screen: Moderna bivalent. I checked again, if it was Pfizer as she first assured me, and she acted acted surprised that she said Moderna. She did not confirm that I was going to get a Pfizer dose, either. Instead, the pharmacist asked me when I had the last dose, I said in July, she asked when in July, and as I turned on my cell phone to check, she said that it was on the 27th and that it had only been 82 days since. I was able to schedule the appointment based on the last vaccination day, and despite there being 82 days instead of 84, the system allowed for the vaccination. My conclusion is that this location has surplus of Moderna, and this pharmacist tried to push Moderna. She would have given me Moderna had I not checked with her. It is not the two-days difference that prompted the pharmacist to decline issuing the bivalent booster, but they did not have Pfizer. A more dishonest possibility is that the pharmacist tried to get rid of Moderna doses. I am disappointed.

This Shoppers Drug Mart is located inside Waterloo Town Square in Uptown. It used to be located…read moreacross from the current location, but that has since been changed to Beertown. Lots of student activity in this branch as well as it is the closest and most convenient to the universities. Overall this one is nothing special, although the cashiers/service seems to be nicer than the other ones I've been to. However, I don't like how this place closes early (9pm weekdays), plus how there's no entrance from the outside (i.e: you have to enter the place from the mall interior).

This Shoppers Drug Mart is brand new. I had to pick up some Vaseline for my awfully chapped lips…read moreand forgot to bring it with me. I did a search and found this store while I was briefly in Waterloo. There is a lot of construction around this store. I entered on Weber. The parking lot is great and stress-free. I parked right in front of the store and walked in. A huge tub of Vaseline is on sale for $3.99 this week. The much smaller size is the same price. So, I went with the large size. The cashier was friendly and personable, especially with an older customer ahead of me. I wasn't in a rush, so I was fine waiting. The cashier thanked me for being so patient. I'd come back here again. (201)

Overall a great experience. The first thing I noticed was how clean it was, and how fresh the…read moreinterior felt. I found all of the items I was looking for very quickly, and had the bonus of them being on sale. The cashier at checkout was very nice and welcoming. Had a humorous exchange and he was very efficient. Would recommend using this Shoppers Drug Mart if it is available. I now go out of my way to use this location instead of the one closer to my home.

Very very very slow and one of the pharmacy students is very rude & disrespectful, they should…read morelearn some customer service skills if they want to be a sucessful pharmacist.