Probably the most disgusting customer/client experiences of my life. I am new in town, looking for…read morea family doctor. I called on Tuesday, and the receptionist told me "yes, we are accepting new patients - you have to come in to meet the doctor and fill out a form". I go in today (Thusday) at 2:20 pm. Spoke with the receptionist, re-confirmed that I was there looking for a family doctor. She said "wow - great day to come in. He only has one patient before you. It should only be 10 minutes." So I sit and wait... and wait... and wait for 40 minutes. I ask what's up, and she tells me "Oh, some regular patients came in before you and had priority". Fine. I wait 25 more minutes and get taken in. The nurse or whoever asked what I was there for, I told her to interview for a family doctor, and she said in a most patronozing and concescending manner "This clinic is completely full. You can come in as a walk-in-patient, but definitely cannot be a full patient". I ask her and the doctor why they would tell me on the phone, and then again at the office, that they were taking patients. So at htis point I just ask for an apology, but they deny that any of their staff would have said they were taking new patients (the original receptionist was gone by this point), then when I start asking for an apology at least, they threaten to call security. My best guess is that the receptionist was on her last day, or having an awful day and just messing around with people. Truly felt like I was in the twilight zone. AVOID AVOID AVOID

waiting time is too much. there is no point for appointment. it was good for lat two years. had…read moresame experience 2020-2021. but good from end of 2021 to mid of 2023. staff have no idea why is too much delay

This is a great newly built centre offering many medical services, including a pharmacy and cafe.read more

From the owner: Walk-in medical services. Dentistry. Pharmacy. Reproductive Medicine. Family Physicians…read more Chiropractic. Physiotherapy. Massage Therapy. Naturopathic Medicine. Psychiatry. Physical Medicine. Dietetics. Psychology.

The staff in the triage trailer at the Guelph General Hospital emergency department are pathetic…read moresubstitutes for true healthcare professionals. I went to the emergency department for severe chest pain and was treated terribly. I waited for several hours while convulsing and eventually vomiting. It became apparent at a certain point that they were actively ignoring the symptoms I was displaying in an attempt to get me to leave before receiving treatment. This is evidenced by the conversation I overheard between two staff members in which they stated that I was faking the uncontrollable shaking I was experiencing when they walked past. Additionally, they significantly lowered the temperature in the room (which was noticed by several other people in the waiting room) to make it more uncomfortable. I speculate that they assumed I was either under the influence of drugs, withdrawing from drugs, or drug seeking, because they requested a urine sample and blood sample from me. After hours of waiting and being ignored, I asked if it would be possible for me to be contacted if there were any abnormalities in my blood test results relating to my chest pain. I asked this because I was aware that they were choosing to ignore me and that my odds of actually being seen that night were very slim. At this point it was the middle of the night, I had not slept in well over 24 hours, and I had only 1% battery on my phone. If I did not leave soon I would be stranded at the hospital with no means of contacting anyone to take me home (and thus no way of getting back home aside from a multiple hour walk.) It was at this point that confidentiality laws were broken when a staff member shouted out my blood test results loudly enough that the rest of the patients in the triage trailer could hear them. The staff member then made several demeaning comments about me in a manner which can only be described as berating. These comments were once again made loudly enough for the entire triage trailer to hear. I speculate that when the staff member read my blood test results and saw that I was not under the influence of any illegal drugs, they decided to embarrass me publicly rather than accept that they had judged me unfairly. If you would like to be treated like a human being rather than an inconvenience, I suggest avoiding the emergency department at Guelph General Hospital altogether.

this is easily the worst hospital I've ever been to. the people are beyond awful as well. so many…read morenegative things I could say about how rude the workers were or how they lacked diligence and used their phones the whole time or I could speak of the unprofessionalism of the staff further and how the wait time is extremely long or how and terrible hygiene of the facility

Made an appointment arrived 10 min before appointment and waited for 30 min before I was called in…read more.... Last time I came I was called in five minutes very disappointed this time why can't live laps higher more people when they have so many people waiting to get in there almost 20 people. They just walked in and are told the wait is an hour ... and that is a lie as there were people who had been there an hour half I DO NOT RECOMMEND THIS LOCATION GOR APPOINTMENT THEY DONT RESPECT UR TIME. Not to mention that this location does not have free parking and due to their delay I had pay parking .... Like icing on the cake lol

Homewood health centre is a TERRIBLE rehab. The nurses and doctors don't care, they're just their…read morefor a pay check. The food taste like dog shit, the rooms are absolutely horrendous. The only good thing I can really say is, they do have some beneficial classes. If you are struggling with addiction, Id look else where.

It appears that the HHC has improved a great deal since my time in the 80's - 90's . I hope to…read morenever be inside as a client again, but it appears it The service will be conversely improved. E.O.