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    Emerald Art Services

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Emerald Art Services

    Art restoration

    Personal property appraisal

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    9 years ago

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    Cleveland Estate Liquidators

    Cleveland Estate Liquidators

    (5 reviews)

    I have never experienced an Estate Sale where the company hired treated customers in such an ill…read moremanner. Only a few items were priced and waited in line for 40 minutes to be given prices that were ridiculously overpriced. The comments being "how long would you wait at Walmart". Witnessed the estate sale company being very rude, loud and insulting. They are not professional at all. Hiring them to run a sale for you from what I saw would not be in your favor. Many customers walked out the door saying how rude these ladies were.

    We recently contracted Cleveland Estate Liquidators to help clear my mother's home after her move…read moreto an independent living facility. I was thoroughly disappointed with Jessica, the owner. I found her to be deceitful, dishonest and thoroughly disagreeable. Her approach appears to follow three basic steps: (a) assert that there is nothing in the house that will sell for much, (b) sell items for far more than she claims to have sold them for, and (c) provide a fictitious, understated accounting of what was sold. She grudgingly provided the accounting only after I pressed her for it, and even then it was incomplete and misleading. On the day following conclusion of the sale (which Jessica ended early so she could tend to her dog), my family and I began to donate the remaining items to local charities: Savers, the Cleveland Furniture Bank and a group of Syrian refuge families we had met day after the estate sale. When I asked questions about the amounts for which various items items had been sold, Jessica's response via text was "you're giving things away and you question the prices of items I sold?" Donating items to a worthy cause once the sale has contractually ended is my prerogative. Getting an honest and accurate accounting of all items Cleveland Estate Liquidators sold is my right. Further, Jessica removed small oriental rugs after the sale claiming that she had a client who might be interested in purchasing them. Days later, I realized that she had neither returned them nor confirmed their sale. When I inquired, she said she could possibly sell them for $20. It defies business logic that Jessica would go to the trouble of taking the rugs and selling them to a client in order to net roughly $7. More importantly, I have written confirmation that two large oriental rugs were sold for three times the amount she provided, and that a set of deck furniture sold for five times the price Jessica acknowledged. Based on my experience, this woman preys on families who are in the midst of major life upheavals. A death or change in the living situation of a loved one is often the reason for an estate sale or liquidation. It would be an extreme understatement to say that being dealt with in this manner, during a truly daunting family moment, is very hard to accept. My experience with Jessica entangled me with a person who, in my opinion, is simply mean-spirited, combative and untrustworthy. As my family and I consider our legal options, it is my hope that this review saves others from such an unsatisfactory experience

    Emerald Art Services - appraisalservices - Updated May 2026

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