1. Emeline

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Charleston, SC

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Emeline

3.6 (123 reviews)
Open • Open 24 hours

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Gina T.

Charming and luxe boutique hotel! Everything was above and beyond, Welcome drinks, fitness classes at f45, beautiful restaurant and cafe. The suite was fitted with luxury linens, water bottles, nespresso machine, and high end shower products. Our suite had a king bed in the bedrooom and king sofa bed on the living room. Very spacious, great location.

Michelle D.

Three night stay for a work conference. I wasn't impressed overall. I love hotels and was excited to stay here. It was just okay. I would stay somewhere else next time. Pros: great walkable location, comfortable bed, cool outside area with fireplace for hanging out. Nice robes in rooms. Some snacks on arrival in room. Overall, clean. Cons: I was in the back tower. Rest of my team was in front. Asked to move to front and was told no. I booked multiple rooms and was put in the worst and most inconvenient room. I did hang out in the rooms in the front tower, and I wasn't really that much more impressed with them, but at least they were more convenient. Rooms in back further from front, pretty dark, woken up every morning and at night because doors slam even with gentle close. Snacks and toilet paper not restocked. I had to ask for more TP and towels. Lightweight bedding so asked for an extra blanket. Never got it and didn't want to have to ask again. Fire alarm at 4am evacuated entire hotel to lobby for an hour+ one night. We saw no one from hotel messaging what was happening or taking control of anything. Not great. Can't recommend but also isn't the worst place to stay, but I wouldn't come back with all the other options in the area.

Amee S.

Loved this hotel. Extremely comfortable bed with nice crisp sheets. Modern and fun interior. We had a suite which was quite comfortable. Convenient area with ice and beverages on each floor. Service has been great. I would 100% recommend.

Kell M.

There's a lot here to love: a welcome cocktail plus complimentary beer and wine in the afternoon, a super cute coffee bar in the lobby and a location not too far from King St. The room itself was huge! The soda and snacks in the room were also complimentary. Loved the design, the records, all very aesthetic. The only thing I didn't like was when I dropped something that rolled under that entry way large dresser and went to grab it, underneath trash from former guests, including pens, receipts and a condom wrapper. This feels like a very easy spot to reach and fairly lazy vacuuming, which given it's carpet is disappointing. I did see them mopping the elevators during our stay, but the trash under the dresser made me a bit weary on deep cleaning done in the suite itself. Otherwise, a super lovely stay. Friendly staff. Great valet. And a great location as well!

Blood on bathrobe

Blood on my sheets, no reply from management, shabby, treated poorly. Review of Emeline When arriving, my room was not ready, and I was informed it would be available within an hour. I waited in the cafe, and after 1.5 hours when to ask for an update from a tremendously understaffed front desk and only then told room was available. No call, no message. This was just the beginning. After the first day in the room, I went to straighten the bed and discovered a significant amount of blood on the sheets, yet I was not bleeding and had no cuts or scrapes. The blood was already in/on the sheets! I found someone from housekeeping in the hallway and asked them to come to look at the sheets and change them. I waited for 3 minutes for them to come to room, and then went back and looked in the hallway and they were gone. I called the front desk and was placed on hold for 16 minutes. I called again and was placed again on hold for 12 minutes with no response and no callback. I decided to check out a day early, because the issue was not addressed, and I felt unsafe with a persistent biohazard in my room. The hotel refused to refund the money for the day I left early. Email to hotel management as well as numerous phone calls have gone unanswered. I will never return to this property and advise others to not do so. Additionally, hotel was woefully understaffed:restaurant, housekeeping, front desk...BAD experience for my first time in Charleston. Date of stay: December 2025

Dirty cup marks on the table in our new room. Obviously things don't get wiped down thoroughly.
Chantel H.

At first glance I was in awe of the aesthetic of this cute boutique hotel! The lobby is stunning, the check in with Summer was outstanding (free room upgrade because we were celebrating my birthday!) and welcome beverage. The valet here is wonderful, you text them when you want your car pulled around so when you go down it's waiting for you not you having to wait around! A wonderful system! Now, the functionality of this hotel is a different story. Everything looks immaculately clean at first glance but, after running the water, I stepped into our shower and immediately could smell mold spores and my face started itching and within seconds of stepping into the shower I developed a rash and hives all over my cheeks and neck (which 2 days later I am still dealing with the after effects). We called downstairs and they apologized and were able to accommodate another room "with a better view". That room still had the moldy/spores smell in the shower but my allergic reaction wasn't as bad to it as the initial exposure. Additionally, this new room (room 461)had a dirty living room table (pictured) and the shower didn't drain (would end up to your ankles by the time your shower was over so my husband and I would have to wait to take turns taking showers for the water to drain). Our first rooms (room 438) bedroom tv wasn't working either. They do have cute little stations on each floor with water, coffee, and fruit, but I saw several ants crawling around on the counter there. That seems to be the recurring theme at Emiline, so much good intention without backing it up with thoroughness/cleanliness/attention to detail. When we checked out and they asked how our stay was my husband answered honestly, that I am allergic to mold and had a reaction in their shower, and the second room wasn't much better. To this, they apologized again and comped our 2 nights of valet. The room change and valet comp were both very much appreciated, but considering we spent the morning of our only full day in Charleston dealing with an allergic reaction to mold infestation, it still seemed to kinda miss the mark in terms of customer service considering this is not by any means an inexpensive hotel stay. Additionally, we tried Frannie & The Fox for breakfast and dinner and also tried Clark's coffee shop. All were good but not particularly great. Servers were nice but not overly attentive. I wanted to love it here, and I did love the ambiance and aesthetic but I wouldn't stay here again.

Lobby
Jessica D.

Highly recommend! We had the best stay. Courtney was wonderful and so accommodating! It was our first time In Charleston and Courtney made sure we were taken care of and comfortable. Great location and the complimentary bikes were a score to ride around and discover all the wonderful areas and food Charleston has to offer. You won't regret it! Loved every detail!

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Reviews are mixed. Many highlight the central location, stylish decor and atmosphere, and thoughtful amenities. Staff are often described as friendly.

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Not such a pleasant experience. I did not feel welcomed and the staff was so rude and they clarified.

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3 years ago

Nice hotel decor, bar, food and vibe. Book keeping could use a little work. I had to make multiple calls after to get charges sorted out.

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2 years ago

Awesome staff. Great atmosphere. Felt welcome. Comfortable rooms. Local to everything.

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Page 2 of 4

Ask the Community - Emeline

Anyone stay in the king room with balcony? What was the view? Pictures?

So bummed! We stayed here several months ago, now it states 5 night minimum ? When did this start and is it seasonal or permanent?

I was here for a quick getaway Thursday Friday and Saturday the 21st 22nd and 23rd of October and had no issues or requirements.

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Review Highlights - Emeline

“The record player in the room was great, the bed was comfortable, and this might sound weird, but the shower was great!”

Mentioned in 10 reviews

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French Quarter Inn - Wine and cheese reception.

French Quarter Inn

(180 reviews)

$$$

French Quarter

We had the pleasure of spending 6 nights at the French Quarter Inn at the end of May / June…read more 2026. Given the length of our stay we upgraded to the King Junior Suite and found it to be a delightful room. The INN being central to the City Market and offers quick access to shops, restaurants and historic churches. We were able to use it as a base for walking to dinner each night 5 to minutes to the cities top restaurants, and exploring the city center. When our car was needed IAAM museum or plantation visit etc it was an easy ingress and egress location. Breakfast can be brought to your room or an expanded version is available in the lobby or a cute patio adjacent. We alternated to keep things fresh. Room was very clean and surprisingly very quiet for a central city. location. Staff pleasant engaging and helpful when needed. Turn down service at night. The hotel is fastidious about minor details all which lead to a wonderful stay. A Delightful Stay!

Five stars don't cut it this place is incredible the attention to detail and service is an…read moreexcellent example of what any hotel should strive to emulate. Every staff member is friendly and professional, the hospitality is just next level breakfast served to the room every morning, wine and cheese hour, milk and cookies at night. Turn down service with little details that just make you smile. There is also complementary bike rentals, a pillow menu and so much more. Visit the hotel bar ! The bartender Bob is one of the best I've encountered! I wouldn't stay anywhere else on future visits to Charleston!

Mills House Charleston, Curio Collection by Hilton - Exterior

Mills House Charleston, Curio Collection by Hilton

(87 reviews)

$$

French Quarter

We have been coming to this gem of a hotel for years now and they really offer some amazing…read morehospitality. From the staff to the amenities and then the food at Iron Rose, everything is so relaxed and chill when you're there. We had a staycation and we really got to relax and regroup. Our dinner was delicious and our breakfast was just as good. If you're looking for a staycation or a nice hotel that offers Charleston vibes, The Mills House delivers. Also make sure you check out the Rebecca illustrated store that's in the lobby. Super cute for gifts and take-home surprises for your family and home.

The Mills House may be a beautiful historic hotel, but its hospitality, particularly among its…read moresenior leadership, is an absolute disgrace. My husband and I chose this property for our wedding weekend, expecting a memorable and welcoming experience, only to have what should have been one of the happiest occasions of our lives overshadowed by the appalling attitudes and conduct of multiple employees and managers. I live with serious medical conditions that require access to a microwave to warm medical devices and certain medications throughout the night. Rather than approaching this as a legitimate disability-related accommodation request, staff repeatedly treated it as an ordinary amenity issue. At 2 a.m. on our first night, my husband approached the overnight front desk employee to explain my needs. When he returned specifically to THANK her for attempting to help us, she rolled her eyes and sarcastically emphasized the word "need." The wedding coordinator also seemed visibly irritated by our questions about our wedding arrangements, and several members of senior management demonstrated an equally disappointing lack of compassion. Most astonishingly, General Manager Mr. Linder suggested that we relocate to another hotel THE DAY BEFORE OUR WEDDING to accommodate my medical needs. That this was considered an appropriate response by the person responsible for running the property speaks volumes about the standard of hospitality demonstrated by its leadership. I do want to recognize two employees who genuinely made us feel cared for: Mr. Paulussen, who helped facilitate getting my medical needs met, and Duwight, who graciously helped us record our wedding-day first look. Their kindness and professionalism stood in stark contrast to the treatment we received from others. What makes this experience particularly infuriating is that every one of our needs was ultimately met. The problem was never the outcome. It was the appalling manner in which we were treated while trying to get there. Simple requests became exhausting ordeals involving dismissive attitudes, unnecessary resistance, repeated explanations, and escalation through multiple members of management. Instead of enjoying the day before our wedding, my husband spent precious hours advocating for medical accommodations that ultimately proved entirely achievable, while I dealt with the additional physical and emotional toll of the situation. Perhaps most telling is that General Manager Mr. Linder has yet to offer a sincere apology for the unnecessary stress and disruption his handling of the situation caused during our wedding weekend. When the person responsible for setting the standard of hospitality cannot even acknowledge how his decisions affected his guests, it's hardly surprising that other members of his team demonstrate a similar lack of empathy and accountability. Based on my experience, I would strongly caution anyone with an "invisible" disability or chronic medical condition against staying at The Mills House. You may ultimately receive everything you need, as we did, but you should not have to endure disrespect, feel belittled, or be made to feel like an inconvenience simply because your medical needs require some flexibility and understanding. Meeting a guest's needs after making them fight for basic consideration is not exceptional hospitality. It is a failure of hospitality. Beautiful surroundings cannot compensate for leadership that has seemingly forgotten that treating people with dignity, compassion, and respect is the very foundation of this industry. Our wedding weekend deserved far better, and so does every guest who chooses to stay here.

The Palmetto Hotel - Breakfast set up

The Palmetto Hotel

(49 reviews)

French Quarter

Hotel claims to be "PET FRIENDLY ", that was the reason I booked it because I have a cat. When I…read morearrived (traveling by car from NYC to Miami, doing 1 night stop in Charleston) totally exhausted and reasu for spme rest, hotel says: " we don't allow cats, only dogs." (Which they don't mention on booking.com) Total scam. Manager was absolutely obnoxious, passive agressive and careless, had audacity to say: "don't worry , we won't charge you for cancelation" It was 6pm on Saturday, we had to scramble to find a room at a real pet friendly hotel. Took us 1.5hrs and hundreds of dollars because of last minute booking. Luckily there are much better options in Charleston.

This is the cutest boutique hotel I've ever stayed in. It's absolutely charming. I'm a small town…read moregirl at heart and I needed to get away from the hustle and bustle of the DMV area for a few days and this was the perfect getaway. It's small yet not too small. Upon walking in I kind of gave my husband a look like what is this place. Honestly it was like walking into someone's home with a reception desk and a bar of that makes sense... LOL! I had no idea what to expect of the rooms. Honestly, we booked this place last minute so I briefly reviewed the pictures and reviews but was just ready to get away. BUT when we got to the room, after self parking at the public garage behind the hotel, we opened the door to the cutest little room. It was sized as if it was in New York City but had cute boho chic charm. It's perfectly located in the middle of everything and the walkability was what we enjoyed most. We walked to all of the best restaurants and shops once we parked, we only left the a garage once the entire time there. We loved the daily breakfast and were intentional about making it downstairs for it. The grits were absolutely delicious. Perfectly cooked and once topped with the shredded cheese and fresh cracked pepper, I couldn't get enough! The pastries and biscuits were also very good. The biscuits and pastries tasted like someone's grandma made them. I know this review is long, so I'll stop now even though I could say so much more. We'll definitely return because I failed to try their espresso martini and they boast to have the best. Note: There's a valet option but the self parking seemed easier. If you've ever stayed here, I'd love to hear about your experience.

The Dewberry - The Living Room

The Dewberry

(204 reviews)

$$$

Mazyck-Wraggborough

My wife had major surgery at MUSC and was recovering well but could not get any rest. She was…read moresupposed to be in the hospital for 7-10 days but after 4 days she had made very good progress. She discussed leaving the hospital but staying close by, since we live 2 hours away. Her Dr reviewed her latest labs and told her if she stayed close he would discharge her. Immediately we looked into what hotels in Charleston had the most comfortable beds since she would have to stay in bed most of the day. Several came up but we had not stayed at the Dewberry before and our research said they had very comfortable beds, so we decided to book our 4 day stay. We could not have chosen a better place to visit. Sure this mid century modern hotel sits in a prime location in downtown Charleston, is gorgeous with an elegant atmosphere and beautiful roof top Bar, The Citrus Club, but ALL of their staff are exceptional and made us feel like royalty. I cannot remover all the names but Maria and Suzy at the front desk, Roxana and Maria in Housekeeping, along with the Valet and restaurant staff we so welcoming and accommodating. Oh and the rooms and beds were SO comfortable and luxurious!!! We are already planning a trip when my wife is better to enjoy all the Dewberry has to offer again! I cannot thank the Dewberry and it's amazing staff enough for going out of their way to help my wife be comfortable while healing and doing everything they could for us!! THANK YOU!!!

While I was in Charleston, SC visiting my mom I met a friend here for dinner and drinks. At first…read morethe wasn't anything available on the rooftop so we started downstairs and then we went to the rooftop. Growing up in Charleston it was a nice view of the city. The food was good and it passed the vibe check.

Hyatt House - Historic District - Restaurant

Hyatt House - Historic District

(234 reviews)

$$

Cannonborough

Great stay, perfect location with on-site parking professional and kind staff at front desk and…read moreoutside attendants. Extremely comfortable bed and perfect noise control. Complimentary 24 hr coffee, daily breakfast and water are a bonuses.

As they say FIRST IMPRESSIONS ARE everything. When we walked…read morein we were greeted by a gentleman who's name I forgot!!! He was from Brooklyn NY. I felt so welcomed. What a nice feeling that is. He asked where we flew in from and we chatted briefly, it turned out we are from the same area, small world indeed. He checked us in and made sure to tell us that breakfast is almost done and if we want a bite to please go down the hall. The room was just as expected, perfect space for a short trip. The kitchenette had everything one would need and than some. The bed was comfy, and decor was just enough. But let me tell you about the shower! The water pressure was the best I've had in years! I do not like to waste water but I just wanted to stand there it felt so good. I also like the full size bottles of shampoo, conditioner and body wash. Staff was also kind to give us suggestions and help us plan out our sightseeing so we could take advantage of all the town has to offer. The hotel is located in a perfect part of town not too busy and quiet. It took us 30 min walking to downtown, but there is a free shuttle that makes stops at all the major points and it runs quite often. Hotel also provided us with a free map of the downtown and all the things to do. I highly recommend this location.

Emeline - hotels - Updated October 2026

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