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Embroidery Express

5.0 (1 review)
Open • 9:00 am - 5:00 pm

Services - Embroidery Express

Clothing printing

Clothing alterations

Clothing mending and repair

Embroidery Express Photos

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11 years ago

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Don's Alterations - Don's magic on my houndstooth coat jacket--fits perfectly and makes me feel like a million bucks!  Highly recommend Don.

Don's Alterations

(260 reviews)

Normal Heights

Overall great experience through this business. To be…read morehonest, it started off not so great. I requested a quote and was told to text Don to communicate. From there, I was given a time and address but once I arrived at the house, he didn't answer and no one was there to take my dress. After a few calls and texts, I was able to get ahold of Don but not until after I left. Fortunately, he reassured me this would get taken care of and sent me the next day to his seamstress/coworker Anna. I showed up to her place the next day and everything went smoothly after that. This review is mostly for Anna but she is AMAZING! I arrived at her place and she had a small studio in the back to let me try on my dress while she made the mock adjustments for my alterations. Communication with her was clear, reliable, and she was so sweet and accommodating because I needed my dress the next day. She was timely, professional, and really friendly. I'd send everyone to her if I could!

Extremely unprofessional experience. I had texted Don to schedule an appointment for a dress…read morealteration and was told the only time slot available was 6pm that night. I arrived to the address at 5:50 (10mins prior to my appt) and noticed the store looked closed so I texted the number, as instructed, that I had arrived. No text response for a few minutes and I got a weird feeling. Called the number only for Don to say, "let me call my alteration lady and see where she is." Then he texted me a different address to go to for the alterations, across town 10+ minutes away. He sent me this only 4 minutes before our scheduled appointment, even though we were texting earlier that day at 10am. It was dinner time, I already was inconvenienced by having to come at 6pm... Then to have him no-show and give me another address far away at the time of the appointment was extremely rude and inconsiderate. Unprofessional and should not be in business for alterations. If another woman is doing the alterations and not Don, there should be a direct line to schedule and coordinate appointments with her firsthand.

Alterations By Jasmine - Another dress also altered by her to accommodate my pregnancy

Alterations By Jasmine

(143 reviews)

Grantville

I happened to come across Alterations by Jasmine when I was driving a friend home. I took a chance…read moreand brought a couple of pants I needed altered for work. By far the best experience I have ever had. Excellent customer service, and Jasmine explains in detail how she will be altering your clothes, why some fabrics require her to use different machines, and more. The cost to alter my pants was worth the price for the excellent service. I also enjoy having quick conversations with her. Such a sweet woman.

I am so glad I went to Jasmine for my alterations. I found her on Yelp and Google with great…read morereviews, and the stars do not lie. She is amazing and talented at what she does but beyond that. She is a very wonderful person inside and out. I came in with my bridesmaid dress. I needed it to be hemmed, I wanted to know if she can add a split, and if it was possible to remove the inner lining because the wedding would take place in the desert and I did not want to be too hot. I also wanted her to hem the dress to flat as that will be what I would be changing into when pictures are done. She said she can do everything I want and more...and then she asked me, 'If I hem your dress to flats, when you wear your heels it will look too short and the dress will drape weirdly in pictures. If I add a split, the fabric and cut was not meant to accommodate one, I can but it will look weird and out of place, and the inner lining is so that the bottom has volume, it I cut it, it might make the top bulkier looking. I can do all that for you. But what do you think the bride will want? She spent a year planning her dream wedding, probably spent 10k on the photographer and videographer, and probably 1k on make up, and thousands on dinner and entertainment on the entire wedding...do you think she would agree to what you are asking? When the wedding is over and the photos are printed, do you think your bride will be happy or ashamed to share those pictures?" I had to laugh but she was right. She reiterated that she could do whatever I wanted but I should also consider the bride. So in effect, I brought the heels the very next day, we took video and pictures to send to the bride and maid of honor to get their opinion and the way that the dress was made, a split would look weird. She said I could endure a couple of hours just for the bride. After she completed alterations, she press the dress, and reminded me several times to bring a long garment bag to protect the dress. She even set an appointment for me days before the wedding to do a 'fitting' just to make sure I was happy and the bride and maid of honor was happy. Needless to say, she made several new friends, a dream come true for the bride, a loyal customer, and this amazing review!

Embroidery Express - screen_printing_tshirt_printing - Updated October 2026

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