10 out of 10. Truly the best. EM Therapeutics is exceptional from start to finish. The entire office is welcoming, calm, and well run, and you can immediately tell that patient care actually comes first here. Carmen, the physical therapist, is absolutely incredible. She is knowledgeable, attentive, and genuinely invested in each patient's progress. She takes the time to explain what she is doing, why it matters, and how it supports healing long term. You never feel rushed, dismissed, or like just another appointment on the schedule. Her skill and compassion make a huge difference, and it shows in the quality of care. Donna, the business manager up front, is just as wonderful. She is kind, patient, organized, and incredibly helpful. From scheduling to questions to general support, she makes everything smooth and stress free. She treats every patient with warmth and respect, which I cannot recommend EM Therapeutics enough. Carmen and Donna are truly the best, and this clinic is a standout. Highly recommend to anyone looking for physical therapy done right. read more

EM Therapeutics - Lobby - Physical Therapy Near Me - Los Angeles, California

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I do not write long reviews lightly, but this physical therapy office truly deserves one. From the very first visit, the experience felt different in the best way. Scheduling was straightforward, communication was clear, and I never felt rushed or shuffled through. The front desk staff is organized, welcoming, and genuinely kind, which immediately lowers your stress level when you are already dealing with pain or recovery. What really stands out is the level of attention and expertise from the therapists. They take the time to actually listen. Not just a quick intake and a generic routine, but a real conversation about what happened, what hurts, how it affects your daily life, and what your goals are. I never felt like a number. Every session felt intentional and tailored to my body and my progress. The therapists are extremely knowledgeable and explain everything in a way that makes sense. You understand why you are doing each movement, what muscles are being targeted, and how it connects to healing and prevention. That education piece alone makes a huge difference because you feel empowered rather than dependent. The exercises are challenging but appropriate. They push you just enough without crossing into pain or fear. Progress is monitored closely, and adjustments are made in real time. If something does not feel right, they notice immediately and adapt. That level of awareness is rare and incredibly reassuring. The facility itself is clean, modern, and well organized. Equipment is in great condition, the space never feels chaotic, and there is a calm, professional energy throughout. You can tell this place is run with care and pride. What impressed me most is that they genuinely care about long term outcomes, not just getting you through your allotted visits. They focus on proper form, injury prevention, and habits you can take with you after therapy ends. That mindset builds trust, and trust is everything when it comes to physical therapy. I have seen real improvement in strength, mobility, and confidence since coming here. Pain has decreased, movement feels more natural, and I feel supported every step of the way. This is the kind of place you recommend without hesitation and would absolutely return to if needed again. If you are looking for a physical therapy office that combines expertise, compassion, and professionalism, this is it. Easily one of the best healthcare experiences I have had. read more

Really nice office with wonderful staff. They worked hard to figure out my complex insurance coverage, all with a smile. I never have to wait when I arrive. The building and office is clean and calm, unlike a lot of medical buildings. Ernie is my therapist and he is very smart, funny and cares a lot. I've been to other PT places in this area and this is the best I've found. Parking tip: free 2-hour street parking on Noeline Ave off of Moorpark St. It's like a 2-min walk from there. Avoids crazy Ventura and expensive building parking. read more

My name is Gino S. & my 1st experience with EM Therapeutics in Encino, Ca was a few years ago but it was an ever lasting one. I've been rear ended in my vehicle 4 times in the past 25 years since moving to California from N.Y. in 2000 & having EM Therapeutics in Encino taking care of my physical therapy needs was the greatest experience I could have had as Donna, Carmen & all the staff there were just incredible & I highly recommend that facility. I'll be going back there for another 23 sessions for my back & again they are the most professional, caring & highest quality therapists anyone could have! read more

I wish they had ten stars! Five will have to do- but I can't say enough about how happy I was with my overall experience with EM therapeutics! The office staff is the nicest I've ever ( literally ever) dealt with!. Always, without exception. I was treated for a shoulder injury, and my physical therapist, Ernie, is magic. He knew exactly what I was dealing with, and knew exactly what exercises I needed to do to improve my situation! My healing has exceeded my expectations! All in all, I couldn't be happier with my experience with EM therapeutics, and I highly recommend!! read more

I can't say enough about the efficiency of this locations staff. Starting with Ingrid in front office who is extremely helpful and knowledgeable and then there is Yelena who was so thorough and professional. If you have a choice, make this location your primary choice. It is extremely clean and most of all you'll experience spa-like quietness. Professional staff and no nonsense....period. read more

The office staff and the professionals treat each client like a VIP - very individualized treatment and all hands on deck. I am being treated for a dislocated shoulder I suffered from a car accident and Yelena (my PT) is treating it with a measure of care, balancing my needs for flexibility with assisted stretches and adaptable exercises, my need for strength with resistance, and ultrasound therapy, electrostimulation, massage, heat and ice. I feel improvements in my shoulder although it was badly injured a month and a half ago. Ingrid who works the front desk is more of an office manager than a receptionist. She handles all of the scheduling, confirmation calls, and rescheduling appointments too. In addition, she sets the welcoming atmosphere for the office as the 1st point of contact when your arrive for treatment, EM Therapeutics Encino is a great place. I recommend it very highly! read more

Luis the physical therapist is amazing and did a great job on my left ankle rehab! Not only that I was able to regain full range of motion after injury they also helped me strengthen my ankle. I will definitely comeback here after surgery for speedy recovery. read more

EM Therapeutics - Physical Therapy Near Me - Los Angeles, California

I had the distinct pleasure of getting to work with the staff at EM Therapeutics several times a week for the past four months. I was referred to them after having surgery on my lower back. My physical therapist Yelena always excelled helping me with my exercises and my massages, and we would debate about and review the latest movies and TV shows during our time on the table. Her hands work magic! Their receptionist Ingrid couldn't have been more on top of things, scheduling (and rescheduling, as needed) my appointments, always calling me with reminders so I wouldn't forget. They couldn't have been more professional, friendly or accommodating. I was 100% satisfied with my experience with EM Therapeutics. I give their office the highest possible recommendation if you need physical therapy. read more

Luis saved my neck! I got rear ended and spent a few months not being able to turn or tilt my head. My doctor finally prescribed physical therapy and recommended EM Therapeutics. It was super easy to make an appointment and they agreed to see me on a lien as I also have a lawsuit attached to this accident. I had 12 sessions with Luis and he got my neck moving without pain. I'm a very active person and my neck pain was a huge hindrance to my daily life. Everyone I met was incredibly professional and kind. I really enjoyed my experience, and although I hope I never need their services again, I would highly recommend this practice! read more

Thanks to Luis and Ingrid. I was very happy I was treated in this place. Luis is very good, treating my back and neck pain. Ingrid is very accommodating. Very organized scheduling my appointments. I will definitely recommend this place to all my friends and relatives. read more

If you've torn something or had surgery, don't walk, run to EM Therapeutics! And if you can't run because of your injury, believe me, they'll provide the physical therapy to get you better. Unfortunately, over the past seven years I've had several injuries, including hamstring, back and neck issues. I've been to three different physical therapy centers in that time, but NONE of them compares to the treatment I've received at EM Therapeutics, which I've used on and off for the last five years. Their staff is unbelievable and they're one of the few facilities that offers deep tissue massage and ultra-sound therapy in a private room. I'm currently getting physical therapy from Yelena in their Encino office, but I've also been worked on by Jordan and Paul in their Beverly Hills center. Each of these individuals has been (and is) INCREDIBLE! Lastly, their facilities are clean and as I stated above, they have individual rooms if you need one-on-one therapy, plus a great workout room for stretching and exercising. FIVE STARS! Barry Gurstein read more

So this is such a great experience at this office. I have had a tennis elbow and I'm someone who lives one hour away from this office. Very impressed with the staff and front disk. Her name is Liz such a sweetheart and respectful she calls me one day before my appointments as a reminder... professional with a great manner. Luis is my PT he's awesome. Very awesome person and knows what he's doing. The good part that he takes his time with me and never rushes me.. he directs me how to use my arm and to strength it back. This is my 3rd week with this then and I'm feeling better and getting better and confident. Thank you Luis and Liz The office is always clean and quite never have to wait. read more

EM Therapeutics - Physical Therapy Near Me - Los Angeles, California

I have had 5 treatments so far helping with knee, leg and hip pain. The exercises have helped greatly with my hip and leg pain due to some arthritis and sitting. The staff is extremely professional and friendly. My questions were always answered. My knee requires torn cartilage repair and I will definitely continue physical therapy afterwards. I highly recommend EM Therapeutics. read more

Luv my therapist Luis who always has me leaving with a new back and neck. Liz is on the ball with scheduling so I don't miss an appt n she's quite accommodating. This office is friendly, professional, and overseen by a lovely doctor. I was used to Cedars n EM therapeutics doesn't make me miss the drive into the city. read more

This place is great! Such a great, friendly, and knowledgeable staff. Very clean facility. Luis has been helping me with my stretching, physical therapy, as well as massages. I would definitely recommend to friends and family or anybody for that matter! read more

I have heard very good things about the physical therapy services that are provided at this facility. Good luck trying to make an appointment. I called on two consecutive days trying to make an appointment. The gentleman who answered the telephone was mostly interested in inquiring about my insurance benefits which he told me needed to be verified by someone before I could make an appointment. Unfortunately, that person was not there and would not be in until the following week.I explained that I knew what my plan's benefits are but that I would pay cash for the evaluation/visit , i was told there was no one there to make an appointment. Guess I will find another PT. read more

Yelena has consistently provided excellent and professional physical therapy care for my neck, arm and balance issues. To supplement her work in the office, she worked up a detailed exercise program for me to perform at home. She saved me getting an unnecessary surgery by encouraging me to get a second opinion. I am making progress, thank you Yelena! read more

Em therapeutics is a great group! After my accident I had shots put in my back, sent to a chiropractor etc. Nothing worked fully until I received treatment from EM. After finally finishing my sessions, my body and back have shown major improvements and I am very grateful for this group. read more

I live in Culver city. My dr or the appointment person told me I had an appointment at this place today. I get there, and the girl is like I dont know what u r talking about. She called my office and he says the guy cancelled and was supposed to call me Thursday. This is in Encino. I didnt want to drive here for nothing. I ask the woman there working to validate my parking. She was like No. I said in a very soft voice Why? She said I will do it for you. I am still mad. read more

My initial consultation at E M Therapeutics was with Carmen, who asked some questions but didn't physically examine me. She gave me some exercises to do and told me I would be having traction on my next appointment. When I checked, I discovered that Carmen is in fact an assistant and I requested to see a qualified therapist on my next visit. I got told they only have one, who is the owner Eli Marmur, and he is never there until 4 pm. So they open at 8 am but there are no physiotherapists there all day? I made an appointment for the following week. To my surprise, when Mr Marmur marched into the treatment room, he was extremely annoyed. He wanted to know why I had asked the receptionist so many questions, and why I didn't want to be treated by Carmen. He informed me that Carmen is not an assistant, but a Licensed Physiotherapist Assistant, who was better qualified than him. I told him that I felt Carmen was guessing when she gave me my diagnosis and he got even more annoyed. We moved on to the problem at hand. My shoulder injury. Mr Marmur gave me some exercises (which were different from the ones Carmen had given me) and told me he was not going to give me traction as this is a very drastic treatment. He didn't examine me before, or after, he gave me his diagnosis. Quote from website - "On the first visit, we will take your patients medical history and perform a thorough physical examination to determine the exact problem and the best treatment". I had two appointments with Mr Marmur which resulted in no improvement at all, and I was therefore surprised when he told me I would need only two more treatments to be fully recovered. I believe my insurance company had agreed to pay for four treatments. I came to the conclusion that Mr Marmur had no idea what exactly was wrong with me. When he treated my back by rubbing in gel, he asked me where the pain was. If he didn't know where the problem was, how would he know what the problem was, and what exactly was he treating me for? When I asked Mr Marmur what I should do if I experienced severe pain, he said I should stretch, and proceeded to show me an exercise that involved a table and a stool with wheels. Apart from the impracticality of this suggestion, I discovered later that this is in fact a stretch exercise for the lower back, which is nowhere near my shoulder. I decided not to have any more treatment at EM Therapeutics and stopped doing the exercises I had been given, which seemed to be aggravating my injury. Unusually, the website of this company does not list their employees' bios or their qualifications. It merely refers to them as "our wonderful staff," which leaves me wondering how many other assistants are diagnosing patients, and how many of those patients know whose hands their health is in. UPDATE 2/14/2016 I had an appointment with Joel Scherr on 3rd Street, who diagnosed my problem and relieved most of my pain in just one session. It seems he is the only physiotherapist in LA who knows what he is doing and is not ruled by how many appointments he can get out of patients. In case you think this is a set-up to get more business for Joel Scherr, please take a look at my other reviews to see how many other places I've been to. Nightmare! read more

Luis and Liz are one of the most amazing people i have ever met. They are so nice and the hospitality is amazing. Any questions you have they will answer if you want to chat with them you'll be surprised to see that they have a lot in common with you then you think. They have greeted me with happiness and that's all I need because with one giving you a positive energy you can give them back the same thing. The service is as fast as they can make for you but the only time it is time consuming is when you get there for the first time. Even then they helped me out very quickly. The facility is kept clean and organized witch is very convenient for many reasons. The facility pleases the eye and the view of the city in each room relaxing. read more

Great staff who are friendly and really care for their patients. I broke my foot a few months back and have been going to them for my therapy. I've felt a major difference in strength after going here. I recommend this place to anyone who is looking for reliable therapists in the valley. read more